Mercier Consultancy MD is excited to offer an opportunity for Czech Speaking Customer Service Representatives in the Government & Public Sector industry. This role is ideal for individuals who are dedicated to public service and possess a strong desire to help others. As a customer service representative, you will assist citizens with their inquiries, providing them with vital information and support in Czech.

Key Responsibilities

• Respond to customer inquiries related to government services, programs, and policies via phone, email, and chat in Czech.
• Provide accurate information and guidance to customers concerning public services and regulations.
• Assist with application processes, documentation requirements, and service navigations.
• Resolve issues and complaints efficiently while ensuring high levels of customer satisfaction.
• Maintain detailed records of customer interactions and document outcomes in the CRM system.
• Collaborate with internal departments to facilitate service delivery and improve public interactions.
• Stay informed about changes in government regulations and public service offerings to provide relevant assistance.

Requirements

About us

Navarino is an innovative global technology company with offices in Greece, Norway, Germany, Cyprus, the United Kingdom, Hong Kong, USA, UAE, Japan and Singapore. We develop technology solutions for the shipping industry and are a leader in our sector. Our R&D and engineering departments focus on building and enriching our product portfolio, with specialized software and services that we develop in-house.

We pride ourselves on our people and culture. We encourage innovative thinking, teamwork, and excellence. Our committed people, our values and ways of working create a dynamic, professional, fun, and family-oriented environment which delivers high value and excellence to our customers. 

What will you be doing?

We are looking for a diligent and committed person to join us in the role of Junior Systems Analyst within the Transformation Department.  As a Junior Systems Analyst, you will play a key role in supporting process improvements, system enhancements, and cross-functional initiatives that drive our transformation agenda.

 In this role you will:

Mercier Consultancy MD is delighted to announce an opening for a German Speaking Sales Expert, offering a gross salary of 2000 Euro per month along with paid relocation support. This is an excellent opportunity for driven sales professionals who are fluent in German and ready to make a significant impact in our team. As a Sales Expert, you will be responsible for developing relationships with clients, driving sales initiatives, and contributing to our growth in the German-speaking market.

Key Responsibilities

• Engage with potential clients through various outreach strategies to promote our services in German-speaking markets.
• Build and maintain strong relationships with existing and prospective clients to maximize sales opportunities.
• Conduct presentations and product demonstrations tailored to meet client needs.
• Manage the entire sales cycle from prospecting to closing deals, ensuring a smooth and efficient process.
• Collaborate with marketing and product teams to enhance offerings and address customer feedback.
• Document all sales activities and customer interactions in our CRM system for accurate reporting and analysis.
• Consistently meet or exceed sales targets and key performance indicators.

Requirements

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

Mobile Specialists work hand in hand with our retail partners, representing AT&T in a store-within-a-store concept. This role demands active customer engagement and showcasing product benefits. The ideal candidate enjoys connecting with customers, thrives in a fast-paced environment, and consistently exceeds performance targets through outstanding sales and service.

Key Responsibilities

• Create and execute effective sales strategies to attract new customers
• Engage customers and present our products and services in a busy retail setting
• Uphold AT&T standards and keep compliance at the forefront of every interaction
• Build rapport, trust, and loyalty with customers by providing personalized service
• Our ideal candidate is friendly, customer-centric, and is eager to develop new skills

Requirements

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

Mobile Specialists work hand in hand with our retail partners, representing AT&T in a store-within-a-store concept. This role demands active customer engagement and showcasing product benefits. The ideal candidate enjoys connecting with customers, thrives in a fast-paced environment, and consistently exceeds performance targets through outstanding sales and service.

Key Responsibilities

• Create and execute effective sales strategies to attract new customers
• Engage customers and present our products and services in a busy retail setting
• Uphold AT&T standards and keep compliance at the forefront of every interaction
• Build rapport, trust, and loyalty with customers by providing personalized service
• Our ideal candidate is friendly, customer-centric, and is eager to develop new skills

Requirements

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

Mobile Specialists work hand in hand with our retail partners, representing AT&T in a store-within-a-store concept. This role demands active customer engagement and showcasing product benefits. The ideal candidate enjoys connecting with customers, thrives in a fast-paced environment, and consistently exceeds performance targets through outstanding sales and service.

Key Responsibilities

• Create and execute effective sales strategies to attract new customers
• Engage customers and present our products and services in a busy retail setting
• Uphold AT&T standards and keep compliance at the forefront of every interaction
• Build rapport, trust, and loyalty with customers by providing personalized service
• Our ideal candidate is friendly, customer-centric, and is eager to develop new skills

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for Italian speaking professionals looking to work in Greece! This position not only offers a dynamic work environment but also includes a fully paid relocation package to support your move. If you are ready to embrace a new adventure and utilize your Italian language skills in a rewarding career, we want to hear from you!

Key Responsibilities

• Utilize your Italian language skills to communicate effectively with clients, colleagues, and stakeholders in various capacities.
• Engage and assist clients through different channels to provide exceptional service and support.
• Collaborate with teams to deliver projects and initiatives that meet organizational goals.
• Participate in training programs to enhance your skills and product knowledge.
• Foster a positive working environment while contributing to a diverse and multicultural team.
• Adapt to various roles and responsibilities based on business needs and personal skills.

Requirements

Mercier Consultancy MD is excited to present an opportunity for Dutch Speaking Customer Service Representatives for a leading Nordic Entertainment Company. This role offers a fantastic chance to work in a dynamic environment where you will be the voice of the company, assisting customers with their entertainment inquiries and ensuring a delightful experience as they engage with our products and services.

Key Responsibilities

• Handle customer inquiries regarding entertainment services, including streaming, subscriptions, and technical support via phone, email, and chat in Dutch.
• Provide information on current promotions, service updates, and content availability.
• Assist customers in troubleshooting technical issues related to content access and usage.
• Document interactions accurately in the customer relationship management (CRM) system.
• Work collaboratively with the product and technical teams to resolve customer issues quickly and effectively.
• Stay current on new releases, features, and services to provide informed support to customers.

Requirements

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

Mobile Specialists work hand in hand with our retail partners, representing AT&T in a store-within-a-store concept. This role demands active customer engagement and showcasing product benefits. The ideal candidate enjoys connecting with customers, thrives in a fast-paced environment, and consistently exceeds performance targets through outstanding sales and service.

Location: Gypsum, CO

Key Responsibilities

• Create and execute effective sales strategies to attract new customers
• Engage customers and present our products and services in a busy retail setting
• Uphold AT&T standards and keep compliance at the forefront of every interaction
• Build rapport, trust, and loyalty with customers by providing personalized service
• Our ideal candidate is friendly, customer-centric, and is eager to develop new skills

Requirements