The main purpose of the Account Manager is to manage their assigned clients and their stores by planning, briefing, monitoring, and executing marketing campaigns aimed at driving conversions and sales.

This includes managing, overseeing, and taking charge of the client-agency relationship for all the clients that have been assigned to you. It also includes developing and executing marketing strategies, handling client communications, writing client reports, and communicating the client’s marketing needs to other team members. You will be responsible for supplying the information your team needs to ensure that all marketing campaigns are written, designed, and executed as well as possible. Your goal as an Account Manager is to assist your clients in meeting their revenue goals using the products and services of our company.

The Account Manager will report directly to the Head of Account Managers, the Account Managers’ Leads, and the Service Director while working collaboratively with other departments.

About the Role:

Mercier Consultancy MD is thrilled to announce an opening for a Dutch/Flemish Speaking Technical Online Support Specialist who is eager to relocate to Sofia, Bulgaria. This role is ideal for motivated individuals who have a passion for technology and enjoy providing exceptional service to clients. You will be responsible for assisting our Dutch and Flemish-speaking customers with their technical inquiries, ensuring a seamless experience with our products and services.

Key Responsibilities

• Deliver high-quality technical support to Dutch and Flemish-speaking customers via online communication methods.
• Identify, troubleshoot, and resolve a variety of technical issues efficiently while maintaining a customer-centric approach.
• Provide clear and precise instructions to customers, guiding them through troubleshooting steps.
• Maintain comprehensive records of customer interactions and issue resolutions within our support system.
• Collaborate with internal teams to escalate complex problems and contribute to ongoing product improvements.
• Stay informed about product developments, service updates, and best practices in customer support to provide informed assistance.

Requirements

Mercier Consultancy MD is excited to announce a fantastic opportunity for Dutch/Flemish Speaking Technical Online Support Specialists willing to relocate to Sofia, Bulgaria. This role invites individuals with a passion for technology and customer service to provide support to our Dutch and Flemish-speaking customers as they navigate our products and services.

Key Responsibilities

• Deliver exceptional technical support to Dutch and Flemish-speaking customers through online communication channels.
• Diagnose and resolve a range of technical issues efficiently, ensuring high levels of customer satisfaction.
• Guide clients through troubleshooting processes and offer clear, step-by-step instructions.
• Maintain detailed records of customer interactions and troubleshoot processes in our support system.
• Collaborate with internal teams to address complex issues and enhance customer experience.
• Stay updated on new product releases, service changes, and technical advancements to support customers effectively.

Requirements

Mercier Consultancy MD is looking for a Dutch/Flemish Speaking Technical Online Support Specialist to join our team in Sofia, Bulgaria. This is an exciting opportunity for individuals who are ready to relocate and immerse themselves in a vibrant culture while offering exceptional support to our clients. You will assist Dutch and Flemish-speaking customers by providing technical solutions and ensuring their satisfaction with our services.

Key Responsibilities

• Provide high-quality technical support to Dutch and Flemish-speaking customers via online channels.
• Diagnose and troubleshoot a variety of technical issues promptly and efficiently.
• Communicate effectively with clients to guide them through technical problems and offer solutions.
• Keep detailed records of customer interactions and maintain accurate support documentation.
• Work closely with product and development teams to escalate unresolved issues.
• Continuously update your knowledge of our products, services, and industry standards to enhance customer satisfaction.

Requirements

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding technical support via calls and emails
• Hands-on technical support activities (ticket handling/issue troubleshooting)
• Build strong and lasting customer relationships
• Keep up with evolving tools and technology
• Handle sensitive customer data with care and security
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with other teams

What you need to succeed in this role:

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding technical support via calls and emails
• Hands-on technical support activities (ticket handling/issue troubleshooting)
• Build strong and lasting customer relationships
• Keep up with evolving tools and technology
• Handle sensitive customer data with care and security
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with other teams

What you need to succeed in this role:

ERS ELITE is partnering with a high-volume, professionally managed union automotive dealership in Staten Island, NY to hire experienced A-Level Automotive Technicians. This is a full-time, on-site role offering top-of-market union compensation, excellent benefits, and long-term career stability.

This position is designed for senior-level diagnostic technicians with extensive hands-on experience. This is not an entry-level role.

Why This Opportunity Stands Out

• Union position with job security and guaranteed hours
• Competitive hourly pay
• Comprehensive union benefits package
• Consistent workflow in a high-volume shop
• Modern facility with updated equipment and support staff
• Stable, long-term career environment

ERS ELITE is partnering with a high-volume, professionally managed union automotive dealership in Staten Island, NY to hire experienced A-Level Automotive Technicians. This is a full-time, on-site role offering top-of-market union compensation, excellent benefits, and long-term career stability.

This position is designed for senior-level diagnostic technicians with extensive hands-on experience. This is not an entry-level role.

Why This Opportunity Stands Out

• Union position with job security and guaranteed hours
• Competitive hourly pay range of $33 - $38
• Comprehensive union benefits package
• Consistent workflow in a high-volume shop
• Modern facility with updated equipment and support staff
• Stable, long-term career environment

There are moments in life when a job becomes more than a job.
It becomes a setting. A backdrop. A new atmosphere for your everyday routine.

We are currently looking for Portuguese-speaking professionals who are ready to relocate to Greece and join our client’s team, supporting Dyson customers from a modern office environment.

This is an on-site position in Greece. You must already live in Greece or be willing to relocate. A full relocation package is included.

Please note: You will be employed directly by our client, an international customer experience provider, and assigned to the Dyson project. You will not be directly employed by Dyson.

The Experience

Imagine working for a premium, design-driven technology brand while living in a country known for its light, sea, and welcoming culture.

Your workday takes place in a professional, well-organized office surrounded by international colleagues. After your shift, Greece is yours — whether that means evenings in lively city neighborhoods, weekend island trips, or simply enjoying a slower, sunnier rhythm of life.

This opportunity is about combining a respected global brand with a change of scenery that feels refreshing and meaningful.

Your Role

As a Customer Advisor on the Dyson project, you will support customers who value innovation and quality. Your communication will reflect the premium character of the brand.

ERS ELITE is partnering with a high-volume, professionally managed union automotive dealership in Staten Island, NY to hire experienced A-Level Automotive Technicians. This is a full-time, on-site role offering top-of-market union compensation, excellent benefits, and long-term career stability.

This position is designed for senior-level diagnostic technicians with extensive hands-on experience. This is not an entry-level role.

Why This Opportunity Stands Out

• Union position with job security and guaranteed hours
• Competitive hourly pay range of $33 - $38
• Comprehensive union benefits package
• Consistent workflow in a high-volume shop
• Modern facility with updated equipment and support staff
• Stable, long-term career environment