Integrations Engineer - APAC

Location: Remote (GMT +5 up to GMT+9)

Compensation: Competitive

We are a leading Decentralized Finance (DeFi) lending protocol that recently secured $50 million in funding from world-class investors including Ribbit Capital, a16z crypto, and Coinbase Ventures. With over $9 billion in assets supplied, our protocol is setting a new standard for open, efficient, and resilient lending.

We are scaling our team to establish our protocol as a cornerstone of a new internet-native financial system. We are looking for a technical, partner-facing Solutions Engineer to accelerate our expansion across the APAC region.

Your mission is to provide technical guidance and support to crypto-native partners and integrators within their timezone. By leveraging your fluency in Mandarin and English, you will enable faster implementation cycles and forge stronger partnerships across the region's most influential platforms.

What You Will Do

Mercier Consultancy MD is excited to offer an opportunity for an Italian Customer & Technical Support Representative to join our team in Greece, with fully paid relocation assistance. This role is perfect for Italian speakers who are looking to enhance their career while immersing themselves in a vibrant culture. You will be responsible for providing top-notch customer service and technical support to our Italian-speaking clients, ensuring that they have a seamless experience with our products.

Key Responsibilities

• Deliver outstanding customer service and technical support to Italian-speaking customers through various communication channels.
• Diagnose and resolve customer inquiries related to products and technical issues promptly.
• Effectively communicate solutions and guide customers through troubleshooting processes.
• Document all customer interactions and technical resolutions accurately within our support systems.
• Work collaboratively with teams to identify trends in customer issues and contribute to continuous improvement.
• Keep up to date with product knowledge and technical updates to ensure high-quality support.

Requirements

Mercier Consultancy MD is excited to announce a fantastic opportunity for a German Customer Advisor for a leading Appliances Company, based in Greece! This position includes relocation support for candidates interested in making the move. If you have a passion for customer service and a keen interest in home appliances, we want you to join our team!

Key Responsibilities

• Provide high-quality customer support to German-speaking clients via phone, email, and chat, specifically in relation to home appliances.
• Assist customers with inquiries about products, troubleshooting, and warranty information.
• Resolve customer complaints and issues promptly to ensure satisfaction and maintain brand loyalty.
• Document all customer interactions in our CRM system to maintain detailed records.
• Collaborate with other departments to relay customer feedback and suggest product or service improvements.
• Stay knowledgeable about new appliances and industry trends to offer informed assistance to customers.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for a Dutch Customer Support Specialist to join our team in Greece, with fully paid relocation! This role is perfect for individuals who are fluent in Dutch and are dedicated to providing exceptional customer service. You will be instrumental in assisting our Dutch-speaking clients, ensuring they have a seamless experience with our products and services.

Key Responsibilities

• Provide high-quality customer support to Dutch-speaking clients through various communication channels such as phone, email, and chat.
• Assist customers with inquiries, providing solutions and troubleshooting as needed.
• Document all customer interactions and maintain detailed records for follow-up.
• Collaborate with internal teams to escalate and resolve complex issues effectively.
• Stay up-to-date with product knowledge and company policies to offer accurate assistance.
• Participate in training and development programs to enhance customer service skills.

Requirements

Mercier Consultancy MD is delighted to present a fantastic opportunity for a Dutch Customer Advisor specializing in Home Appliances, located in Greece! This role comes with a paid relocation package for those who are ready to make the move. If you are enthusiastic about home appliances and enjoy assisting customers, this position is ideal for you!

Key Responsibilities

• Provide high-quality customer support to Dutch-speaking clients regarding home appliances through phone, email, and chat.
• Assist customers with product inquiries, installation guidance, and troubleshooting issues.
• Resolve customer complaints and issues promptly, ensuring a positive experience with our products.
• Document customer interactions accurately in our CRM system.
• Collaborate with internal teams to communicate customer feedback and suggest service improvements.
• Stay informed about new appliances and industry trends to offer knowledgeable assistance.

Requirements

About Octopus by RTG

Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.

Currently, we are hiring a MuleSoft Senior Consultant for one of our partner organizations in KSA, offering the opportunity to contribute to exciting projects within a dynamic and forward-thinking environment.

The MuleSoft Senior Consultant is responsible for managing, coordinating, and supporting the implementation and ongoing operation of Theeb’s integration platform based on MuleSoft Anypoint Platform.

This role ensures effective collaboration with external implementation partners, oversees system integrations (including CarPro, Salesforce, and Genesys), and supports the establishment of internal capabilities for long-term platform ownership and sustainability.

Main Responsibilities

ERS ELITE is partnering with an established, highly respected automotive group in the West Palm Beach region that is seeking an experienced A -Level Automotive Technician to join their growing team. This is an exceptional opportunity to work in a clean, modern, well-equipped service department where your skills are valued and your career can grow.

The owner and leadership team pride themselves on fostering a family-oriented, supportive, and technician-first environment. This is a culture built on teamwork, trust, and doing right by employees and customers alike.

If you’re looking for a place where you can build a long-term career—not just another job—this role offers the stability, respect, and advancement you deserve.

Join a Team That Invests in You

If you're an experienced technician who takes pride in your craft and wants to work for an organization that values skill, integrity, and teamwork, we want to talk with you.

Reach out directly to me for a confidential conversation. rdevine@erselite.com

Mercier Consultancy MD is seeking a Nederlandstalige Klantenservice Medewerker (Dutch Customer Service Representative) for our Smart & Huishoudelijke Apparaten division. In this pivotal role, you will be responsible for providing exceptional customer service to our Dutch-speaking clients, addressing their inquiries and ensuring satisfaction with our smart and household appliances.

Key Responsibilities

• Handle customer inquiries regarding smart and household appliances via phone, email, and chat, ensuring a positive customer experience.
• Provide accurate information and troubleshooting assistance for our products to resolve customer issues effectively.
• Document customer interactions and feedback to help improve our services and product offerings.
• Collaborate with the technical support team to address complex customer inquiries and escalations.
• Stay updated on product knowledge and company policies to provide timely assistance.
• Assist in the development of customer service materials and training resources to enhance team performance.

Requirements

Mercier Consultancy MD is excited to present an opportunity for a Finnish IT/Customer Service Agent to join our team in Athens, Greece, with fully paid relocation! If you are passionate about technology and customer service, this role is perfect for you. Embrace the chance to work in a vibrant city while assisting Finnish-speaking customers with their IT and service-related queries.

Key Responsibilities

• Offer comprehensive IT support to Finnish-speaking customers through various channels, including phone, email, and chat.
• Diagnose and resolve technical issues related to our products and services, ensuring customer satisfaction.
• Provide clear and concise instructions to customers, guiding them through troubleshooting processes.
• Document customer interactions and technical issues accurately in the CRM system for future reference.
• Collaborate with technical teams to escalate and resolve complex issues effectively.
• Stay well-informed about our product offerings, updates, and industry trends to assist customers effectively.

Requirements

Mercier Consultancy MD is thrilled to offer the position of Finnish Customer Support Specialist, allowing you to work remotely from Greece with a paid relocation package! This role is perfect for enthusiastic individuals who are fluent in Finnish and are dedicated to providing outstanding customer service. You will be a vital part of our customer support team, assisting Finnish-speaking clients and ensuring they have an exceptional experience.

Key Responsibilities

• Provide top-notch customer support to Finnish-speaking clients across various channels, including email, phone, and chat.
• Assist customers with their inquiries, troubleshooting issues and providing prompt solutions.
• Document all customer interactions and follow up as necessary to ensure satisfaction.
• Collaborate with internal teams to resolve complex issues and improve service quality.
• Stay updated on product offerings and company policies to provide accurate support to customers.
• Engage in continuous learning through training and development programs.

Requirements