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Retail Support Specialist

posted by: spj_bot

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

 

Key Responsibilities:

 Customer Support

Job Skills

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IT Systems Administrator | Journey Beyond

posted by: spj_bot

Image removed.

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other.

Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Sailaway Port Douglas, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys; The Telegraph Station in Alice Springs; Monarto Safari Resort; Exmouth Dive & Whalesharks Ningaloo, New Zealand coach tour specialist Grand Pacific Tours, and Voyages Tourism Australia.

About You

Job Skills

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(native Portuguese and English C1) L2 Technical Support Consultant (remote)

posted by: spj_bot

Who we are?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Job Skills

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(Fluent German & English) Customer Support Consultant (remote)

posted by: spj_bot

Who we are?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

  • Deliver outstanding customer support via emails and calls;
  • Follow internal procedures and SOPs;
  • Collaborate with internal teams to ensure efficient issue resolution;
  • Handle sensitive customer data with care and security;
  • Apply the latest and greatest customer happiness practices;
  • Maintain deep understanding of client solutions and meet KPI;
  • Communicate with developers and cross-functional specialists.

What you need to succeed in this role:

Job Skills

View the job post & apply

(Fluent German & English) Customer Support Consultant (remote)

posted by: spj_bot

Who we are?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

  • Deliver outstanding customer support via emails and calls;
  • Follow internal procedures and SOPs;
  • Collaborate with internal teams to ensure efficient issue resolution;
  • Handle sensitive customer data with care and security;
  • Apply the latest and greatest customer happiness practices;
  • Maintain deep understanding of client solutions and meet KPI;
  • Communicate with developers and cross-functional specialists.

What you need to succeed in this role:

Job Skills

View the job post & apply

(Fluent English) Customer Support Consultant (Future Openings, remotely)

posted by: spj_bot

Who we are?

SupportYourApp is a global Intelligent Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010. We operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical support.

Right now, we’re expanding our talent bench — a pool of skilled Customer Support Consultants who want to grow with us and be the first in line when new projects open.
If you’re ready to join a multicultural, multilingual community and grow professionally while working from home, this could be your next step.

What you will do:

  • Deliver outstanding customer support via calls, chats and emails;
  • Build strong and lasting customer relationships;
  • Keep up with evolving tools and technology;
  • Handle sensitive customer data with care and security;
  • Apply the latest and greatest customer happiness practices;
  • Maintain deep understanding of client solutions and meet KPI;
  • Communicate with developers and cross-functional specialists.

What you need to succeed in this role:

Job Skills

View the job post & apply

(Fluent German & English) Customer Support Consultant (remote)

posted by: spj_bot

Who we are?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

  • Deliver outstanding customer support via emails and calls;
  • Follow internal procedures and SOPs;
  • Collaborate with internal teams to ensure efficient issue resolution;
  • Handle sensitive customer data with care and security;
  • Apply the latest and greatest customer happiness practices;
  • Maintain deep understanding of client solutions and meet KPI;
  • Communicate with developers and cross-functional specialists.

What you need to succeed in this role:

Job Skills

View the job post & apply

Dutch-speaking Car Enthusiast for Customer Support role in Athens, Greece

posted by: spj_bot

What if your next career move came with sunshine, sea views, and the opportunity to represent some of the world's most iconic automotive brands?

We're looking for Dutch-speaking Customer Service Representatives to join an international team in Greece, supporting customers for a leading global automotive group behind brands such as Alfa Romeo, Chrysler, Citroën, Fiat, Jeep, Maserati, Opel, and Peugeot.

This is an opportunity to gain valuable international experience, build your career with a globally recognised company, and enjoy a lifestyle that many people only experience during their holidays.

Whether you're helping a customer understand a vehicle feature, assisting with connected services, or resolving a technical issue, you'll play an important role in creating a positive customer experience.

What You'll Be Doing

As part of the customer support team, you'll assist Dutch-speaking customers with a wide variety of enquiries, including:

Job Skills

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Junior SRE (Endpoint focus)

posted by: spj_bot

Location: London, United Kingdom (Hybrid) 

Hybrid | Full-time

Compensation: £50K - £60K

We are hiring on behalf of our client who develops high-performance financial technology infrastructure, offering market-leading integration service products that deliver flexible, hosted connectivity solutions to institutional financial customers. By resolving complex connectivity challenges across multiple trading venues, our client eliminates the need for internal software engineering and operations resources on the customer side to build bespoke trading infrastructure.

The successful candidate will take operational ownership of provisioning laptops, facilitating employee onboarding, configuring high-performance developer stations, and providing advanced desktop support across multi-platform environments including macOS, Linux, and Windows. This position is highly visible internally and serves as the technical foundation for long-term growth into production engineering.

Key Responsibilities

Job Skills

developer environment professional device management reliability engineering reliability automation equity security policy modern workplace operating system jamf endpoint management production engineering desktop support system engineering track troubleshooting continuous improvement high performance hosted mobile device management financial technology operational site reliability engineering tooling remuneration technology management long term accountability site reliability software engineering managed securely workflows operations automated microsoft intune mobile device linux automated system kiosk shell scripting system monitoring self sufficient trajectory scheme validate infrastructure integration service service scale applicable data workflow operating ansible onboarding technical support manage command line interface
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Customer Support Specialist

posted by: spj_bot

Location: New York, United States (Hybrid) - NY area

Hybrid | Full-time

Compensation: $100K - $150K

Our client is an innovative and fast-growing technology service provider that delivers a high-performance, low-latency, and high-throughput distributed messaging system tailored specifically for the Fixed Income electronic trading markets. Because the quality of technical architecture and client engagement is critical to their commercial success, the employer is looking to expand its technical support capabilities within the North American market.

The primary focus is to troubleshoot, diagnose, and resolve sophisticated application, product, and integration anomalies within complex, live electronic trading environments. This is an exceptional opportunity to work alongside industry-leading distributed systems engineers and gain comprehensive exposure across the entirety of a modern financial technology ecosystem.

Key Responsibilities

Job Skills

professional advisory capital market high availability consultant diplomacy high performance financial technology fix income nice professional development coordinating linux read accounts real time messaging system systems protocol write communication e command line interface equity security policy cross functional source code service improvement object oriented localized system engineering acting data services operational actively monitor asset class north american scripting API incident management system incidents executing shell script writing stakes unix shell track mentorship configuration management application programming interface high throughput automation managing integration low latency financial information exchange managed securely investigate systems engineers acceptance testing team orient operating technical support customer service version control github service provider distributed systems systems experts troubleshooting continuous improvement cross functional collaboration unix long term messaging systems collaborative electronic trading infrastructure applicable data bash trading systems java tact onboarding
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