Join Our Team!

Are you fluent in Swedish and looking for a rewarding (remote) opportunity based in Greece? At Mercier Consultancy MD, we are seeking a dedicated and enthusiastic Swedish Speaking Customer Representative.

This role allows you to work remotely while enjoying the beautiful surroundings and culture of Greece, making a significant impact in our customer service department.

Your Role:

• Provide exceptional customer support to Swedish-speaking clients, ensuring that their inquiries are addressed with professionalism and care.
• Communicate effectively through various channels, including phone, email, and chat.
• Familiarize yourself with our client systems to deliver efficient and high-quality service.
• Collaborate with team members to ensure prompt resolution of customer issues.

Requirements

• Fluency in Swedish (both written and spoken) is essential for effective communication with clients.
• Strong communication skills and a commitment to delivering excellent customer service.
• Eagerness to learn and adapt to new technologies suited for remote work.
• Self-motivated, proactive, and able to thrive in a fast-paced environment.
• Open to working (remotely) while enjoying the lifestyle in Greece!

Benefits

Live & work in Crete – Mercedes-Benz Customer Experts Team

Location: Chania, Crete (on-site)

Are you passionate about cars and premium brands? Imagine representing Mercedes-Benz while living and working on a Greek island surrounded by sunshine, beaches and crystal-clear waters.

On behalf of our client, we are looking for Swedish-speaking Customer Support Representatives to join the Mercedes-Benz Customer Experts team based in Chania, Crete. In this role, you will be the main point of contact for customers, delivering high-quality service for one of the world’s most respected automotive brands.

This is an excellent opportunity to work abroad in Greece, gain international experience and build a strong CV while enjoying a Mediterranean lifestyle.

Why Crete?

Crete offers the perfect balance between work and lifestyle:

• Sunshine almost all year round ☀️
• Beautiful beaches, nature and outdoor living
• Lower cost of living compared to Scandinavia
• Safe, relaxed environment with rich culture and cuisine
• Vibrant international community

Work where others go on holiday – for real.

Swedish-Speaking Regional CRM Manager (iGaming)

On behalf of our client, a fast-growing international company within iGaming and online entertainment – we are looking for an experienced Swedish-speaking Regional CRM Manager to take full ownership of the Swedish market.

This is a senior, hands-on role for someone who truly understands Swedish player behaviour, local regulations, and CRM best practices, and who wants real influence over strategy, execution, and results.

The Role

As Regional CRM Manager, you will be responsible for shaping and executing the full customer lifecycle strategy for Sweden. Your mission is simple (but not easy): drive engagement, retention, and long-term player value through smart, compliant, and data-driven CRM initiatives.

You will work cross-functionally with product, content, design, and data teams, while acting as the go-to person for everything CRM related in your market.

Athens, Greece | On-site

Picture this:
You finish work at 16:00.
You grab a coffee in the sun.
Your evenings and weekends are actually yours.

We are recruiting on behalf of our client for Swedish-speaking professionals to join an on-site team in Athens, Greece. This role combines structured office work with a lifestyle that many people only experience on holiday.

Why Athens?

Athens is more than history and postcards — it’s a city where modern work life meets Mediterranean rhythm.

• Mild winters and long, sunny days
• Lower cost of living than Northern Europe
• A social, international environment
• Easy access to beaches, islands and weekend trips

About the Role

In this position, you will work with reviewing, categorising and moderating online content, ensuring it complies with platform policies and community standards.

Your tasks will include:

Mercier Consultancy MD is thrilled to present outstanding opportunities for Swedish Speaking Customer Service roles located in the breathtaking country of Greece, all accompanied by a fully paid relocation package! This is your chance to build a fulfilling career while enjoying the beauty and culture of Greece.

Why Join Us?

At Mercier Consultancy MD, we value each team member and strive to foster a collaborative and engaging work environment. As part of our team, you will significantly contribute to customer satisfaction and service excellence.

Key Responsibilities

• Provide exceptional customer service to Swedish-speaking clients through phone, email, and chat, ensuring professionalism and warmth in every interaction.
• Guide customers through our products and services, offering clear and helpful information.
• Quickly address and resolve customer inquiries and complaints, promoting high satisfaction.
• Maintain accurate records of customer exchanges and follow up to ensure their needs are met.
• Collaborate with various departments to continuously enhance service quality.
• Stay updated on our offerings and industry trends to provide relevant support to customers.

Requirements

Mercier Consultancy MD is thrilled to present exciting Swedish-speaking job opportunities in Greece! We offer a fully paid relocation package, making it easier for you to embark on this new journey. Whether you are looking to enhance your career or experience life in a scenic location, our available positions are tailored for dedicated individuals who are fluent in Swedish and eager to provide exceptional service.

Key Responsibilities

• Provide outstanding customer service in Swedish through various communication channels, including phone, email, and live chat.
• Assist customers with inquiries, issue resolution, and product information related to our services.
• Document and track customer interactions accurately in our CRM system for quality assurance.
• Effectively address complaints and work towards resolving customer issues to ensure satisfaction.
• Collaborate with colleagues to improve processes and enhance the customer experience.
• Stay updated on company offerings, industry trends, and customer preferences to deliver informed support.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for Swedish Speaking Customer Service Representatives at a leading telecommunications company, with the unique chance to work in beautiful Greece. This position is perfect for individuals who are customer-focused and eager to assist clients with their telecommunications needs while enjoying the vibrant culture of Greece.

Key Responsibilities

• Address customer inquiries regarding telecommunications services, plans, and devices via phone, email, and live chat in Swedish.
• Provide support for account management, billing questions, and service issues.
• Assist customers with troubleshooting technical problems and guide them through product features.
• Document all interactions accurately in the CRM system for effective follow-up.
• Collaborate with technical teams to ensure efficient resolution of customer concerns.
• Stay updated on the company's offerings and industry trends to provide effective communication and assistance to customers.

Requirements

Mercier Consultancy MD is pleased to present an exciting opportunity for Swedish Speaking Customer Service Representatives specializing in Subscription-Based Services. This role is based in beautiful Greece and is perfectly suited for individuals who are enthusiastic about customer service and are looking to join a vibrant team in a stunning location. As a representative, you will assist customers with their subscriptions, providing excellent support while communicating in Swedish.

Key Responsibilities

• Manage inquiries related to subscription services via phone, email, and chat in Swedish.
• Provide information about subscription plans, pricing, and benefits to customers.
• Assist customers with subscription management, including upgrades, downgrades, and cancellations.
• Resolve issues and inquiries effectively, ensuring a high level of customer satisfaction.
• Document customer interactions in the CRM system to maintain accurate records.
• Collaborate with internal teams to enhance customer experience and streamline processes.
• Stay informed about company products and industry trends to better assist customers.

Requirements

Mercier Consultancy MD is seeking a dedicated and enthusiastic Swedish Speaking Customer Service Payment Solutions Provider to join our talented team in the stunning landscape of Greece! In this dynamic role, you will provide top-notch customer support to our Swedish-speaking clients, ensuring they have the best experience with our payment solutions.

Key Responsibilities

• Provide excellent customer service to Swedish-speaking clients through various communication channels, including phone, email, and chat.
• Assist customers with inquiries about payment solutions, ensuring swift and effective issue resolution.
• Inform clients about available payment options and guide them through our services.
• Maintain accurate records of customer interactions and follow-up actions within our systems.
• Work collaboratively with internal teams to enhance service quality and identify improvement opportunities.
• Stay informed about industry trends and updates in payment processing to assist clients better.

Requirements

Mercier Consultancy MD is thrilled to offer a fantastic opportunity for Swedish Speaking Customer Service Representatives for Streaming Services, with the option to work remotely from Greece. This role is perfect for individuals who are passionate about streaming content and dedicated to providing excellent customer support. As a representative, you will engage with customers in Swedish, assisting them with their inquiries related to streaming services and content.

Key Responsibilities

• Manage customer inquiries related to streaming services, subscriptions, and technical issues via phone, email, and chat in Swedish.
• Provide detailed information about available content, subscription options, and promotions.
• Assist customers with account management, including sign-ups, cancellations, and troubleshooting.
• Resolve customer complaints and technical issues efficiently, ensuring a high level of satisfaction.
• Document all customer interactions and transactions accurately in the CRM system.
• Collaborate with technical support and content teams to provide comprehensive assistance to customers.
• Stay up-to-date with the latest trends in streaming services and content offerings to enhance customer engagement.

Requirements