Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding customer support via emails and phone calls;
• Answer customer questions and walk users through the system;
• Responding to customer inquiries in accordance with established service level agreements and follow precise procedures;
• Handle complaints with a calm, friendly approach;
• Escalate complex or high-priority issues to the appropriate internal team when needed;
• Conduct research when information is missing and proactively look for solutions.

What you need to succeed in this role:

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding customer support via emails and phone calls;
• Answer customer questions and walk users through the system;
• Responding to customer inquiries in accordance with established service level agreements and follow precise procedures;
• Handle complaints with a calm, friendly approach;
• Escalate complex or high-priority issues to the appropriate internal team when needed;
• Conduct research when information is missing and proactively look for solutions.

What you need to succeed in this role:

Ready to swap grey skies for 300 days of sunshine — and kick-start your career in the iGaming world?

This role is all about building a new life abroad, gaining international experience, and joining a vibrant community of expats in Malta.

Picture this: you live just minutes from the sea, grab an iced latte before work, and spend your evenings exploring beaches, rooftop bars, and a social scene full of people who, just like you, packed a suitcase and took a chance on something bigger.

That's what this opportunity offers.

About the Role

Our client is looking for a Swedish-speaking Customer Support Specialist to join their growing iGaming team in Malta. You'll become an expert in sportsbook and online casino products while supporting customers via phone, chat, and email. This is a hands-on role where you'll take ownership of customer cases from start to finish while working closely with teams across Payments, Fraud, and Compliance.

Working Hours

• Shift-based schedule, including evenings, weekends, and public holidays
• Hybrid working model
• Up to 40 days per year working fully remotely

Your Daily Tasks Will Include:

Ready to swap grey skies for 300 days of sunshine — and kick-start your career in the iGaming world?

This role is all about building a new life abroad, gaining international experience, and joining a vibrant community of expats in Malta.

Picture this: you live just minutes from the sea, grab an iced latte before work, and spend your evenings exploring beaches, rooftop bars, and a social scene full of people who, just like you, packed a suitcase and took a chance on something bigger.

That's what this opportunity offers.

About the Role

Our client is looking for a Swedish-speaking Customer Support Specialist to join their growing iGaming team in Malta. You'll become an expert in sportsbook and online casino products while supporting customers via phone, chat, and email. This is a hands-on role where you'll take ownership of customer cases from start to finish while working closely with teams across Payments, Fraud, and Compliance.

Working Hours

• Shift-based schedule, including evenings, weekends, and public holidays
• Hybrid working model
• Up to 40 days per year working fully remotely

Your Daily Tasks Will Include:

Are you interested in technology and enjoy solving problems while delivering great customer service?

We're looking for a Swedish-speaking Technical Customer Support Advisor to join an international support team in Greece, helping customers use one of Europe's leading fleet management platforms.

The platform allows transport companies to monitor their vehicles in real time, helping them track locations, improve efficiency and manage their fleets through GPS and digital technology. In this role, you'll support customers with both technical questions and general account-related enquiries via email, phone and internal systems.

If you're naturally curious, enjoy troubleshooting and like working in a structured environment, this could be an excellent next step in your career.

Dreaming of swapping the everyday for island life in Crete?

Our client in Greece is looking for Swedish-speaking Customer Support Specialists to join their international team and support customers for one of the world's most prestigious automotive brands.

This is your opportunity to build an international career while living on one of Greece's most beautiful islands. Picture yourself enjoying crystal-clear beaches, year-round sunshine, incredible local cuisine, and a relaxed Mediterranean lifestyle—all while working in a modern, multicultural environment.

About the Role

You'll be the first point of contact for Swedish-speaking customers, providing professional support for a range of automotive-related enquiries. From answering questions about products and services to coordinating roadside assistance, you'll help ensure every customer receives an exceptional experience.

No need to be a car expert from day one—you'll receive full training before you get started.

Your Daily Tasks Will Include:

Are you interested in technology and enjoy solving problems while delivering great customer service?

We're looking for a Swedish-speaking Technical Customer Support Advisor to join an international support team in Greece, helping customers use one of Europe's leading fleet management platforms.

The platform allows transport companies to monitor their vehicles in real time, helping them track locations, improve efficiency and manage their fleets through GPS and digital technology. In this role, you'll support customers with both technical questions and general account-related enquiries via email, phone and internal systems.

If you're naturally curious, enjoy troubleshooting and like working in a structured environment, this could be an excellent next step in your career.

Do you enjoy helping people, solving problems, and working in an international environment?

We're looking for a Swedish-speaking Customer Support Advisor to join an international customer service team in Greece, supporting one of the world's leading manufacturers of commercial vehicles. Every day you'll help drivers, fleet operators, and customers get back on the road by providing professional support when they need it most.

This is an excellent opportunity for someone who enjoys customer service, has strong communication skills, and wants to build an international career while living in Greece.

What you'll be doing

• Assist customers via phone, email and chat with questions related to transportation services
• Support drivers experiencing vehicle breakdowns by gathering relevant information and creating service cases
• Coordinate with workshops, roadside assistance providers and technicians when on-site support is required
• Provide updates and follow up on ongoing cases until they are resolved
• Answer questions regarding products, services and general customer enquiries
• Handle complaints professionally and work towards the best possible solution for the customer
• Keep accurate documentation of customer interactions using internal systems

Requirements

Do you enjoy helping people, solving problems, and working in an international environment?

We're looking for a Swedish-speaking Customer Support Advisor to join an international customer service team in Greece, supporting one of the world's leading manufacturers of commercial vehicles. Every day you'll help drivers, fleet operators, and customers get back on the road by providing professional support when they need it most.

This is an excellent opportunity for someone who enjoys customer service, has strong communication skills, and wants to build an international career while living in Greece.

What you'll be doing

• Assist customers via phone, email and chat with questions related to transportation services
• Support drivers experiencing vehicle breakdowns by gathering relevant information and creating service cases
• Coordinate with workshops, roadside assistance providers and technicians when on-site support is required
• Provide updates and follow up on ongoing cases until they are resolved
• Answer questions regarding products, services and general customer enquiries
• Handle complaints professionally and work towards the best possible solution for the customer
• Keep accurate documentation of customer interactions using internal systems

Requirements

Ready to start a new chapter in Athens?

Our client in Greece is looking for Swedish-speaking Customer Support Specialists to join their international team and support one of the world's leading commercial vehicle manufacturers.

If you're looking for a career that combines meaningful work with an exciting lifestyle abroad, this is your opportunity to live in one of Europe's most vibrant capitals while gaining valuable international experience with a globally recognised brand.

About the Role

You'll be the first point of contact for Swedish-speaking customers who need assistance with commercial vehicles across Europe. Whether it's arranging roadside assistance for a vehicle breakdown or helping with customer enquiries, you'll play an important role in keeping businesses moving.

Don't worry if you're not an expert in commercial vehicles—you'll receive full training before you get started.

Your Daily Tasks Will Include: