software applications

Polish Speaking Customer Service for SaaS Company - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an exciting opportunity for Polish Speaking Customer Service Representatives to join a leading SaaS company based in Greece. This role is perfect for individuals who are enthusiastic about technology and dedicated to providing exceptional customer support. As a vital member of our team, you will assist clients in navigating our software solutions while communicating effectively in Polish.


Key Responsibilities

  • Manage customer inquiries related to software products and services via phone, email, and chat in Polish.
  • Provide clients with comprehensive information regarding product features, troubleshooting, and technical assistance.
  • Assist customers with onboarding and guide them through the software setup and usage.
  • Resolve issues, complaints, and technical questions rapidly, ensuring customer satisfaction.
  • Document all customer interactions accurately in the CRM system for follow-ups and quality control.
  • Collaborate with technical teams to improve the customer experience and resolve complex issues.
  • Stay updated on industry trends and software developments to provide informed assistance.

Requirements

Job Skills

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German Speaking Customer Service for SaaS Company - Athens

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an opening for German Speaking Customer Service Representatives for a leading SaaS (Software as a Service) company located in Athens. This role is perfect for individuals who have a passion for technology and customer service. As a representative, you will assist clients with their software inquiries and provide support in German, ensuring they have a seamless experience with our SaaS products.


Key Responsibilities

  • Respond to customer inquiries regarding the SaaS platform, including features, billing, and technical support via phone, email, and live chat in German.
  • Provide guidance on software usage and troubleshoot customer issues to achieve high satisfaction levels.
  • Document all interactions with clients in the CRM system for accurate tracking and follow-up.
  • Collaborate with development and technical support teams to resolve complex customer issues.
  • Keep updated on product developments and enhancements to offer informed assistance to customers.
  • Educate customers on best practices and usage tips to maximize their experience with the software.

Requirements

Job Skills

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German Speaking Jobs in Greece with Fully Paid Relocation Package

posted by: spj_bot

If you are a German speaker looking for an exciting opportunity in Greece, Mercier Consultancy MD is thrilled to offer positions that come with a fully paid relocation package! Join our dedicated team where you can utilize your language skills while experiencing the rich culture and lifestyle of Greece. This role will provide you with the platform to thrive in a professional environment, contributing significantly to our operations.


Key Responsibilities

  • Communicate efficiently in German with clients and team members, addressing inquiries and providing effective solutions.
  • Engage with customers to understand their needs and deliver tailored support to ensure satisfaction.
  • Document all client interactions accurately and input data into our CRM system for comprehensive tracking.
  • Collaborate with diverse teams to improve and streamline customer service processes.
  • Stay informed about industry trends and company offerings to provide up-to-date information.
  • Participate in training and development programs to enhance skills and professional growth.

Requirements

Job Skills

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Swedish Speaking Travel Consultant - Work Remote In Greece - Paid Relocation

posted by: spj_bot

Join Mercier Consultancy MD as a Swedish Speaking Travel Consultant and take your career to new heights by working remotely from beautiful Greece! This role offers the flexibility of remote work while you assist Swedish-speaking clients in planning their travel adventures. With paid relocation, you can enjoy the stunning landscapes and warm climate of Greece while doing what you love.


Key Responsibilities

  • Assist Swedish-speaking clients through various communication channels, providing exceptional service and support for their travel inquiries.
  • Offer tailored advice on travel packages, destinations, and accommodations that meet individual client needs.
  • Design and create custom travel itineraries that reflect clients' preferences and ensure a memorable journey.
  • Effectively manage and resolve customer concerns and inquiries to maintain high levels of satisfaction.
  • Maintain accurate records of client interactions and preferences in our CRM system for seamless follow-up.
  • Stay informed about travel industry trends and destination highlights to provide current and relevant advice.

Requirements

Job Skills

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Italian Speaking Travel Consultant - Remote In Greece

posted by: spj_bot

Join Mercier Consultancy MD as an Italian Speaking Travel Consultant and embark on a rewarding career while enjoying the stunning beauty of Greece! In this remote role, you will assist Italian-speaking clients in planning their perfect travel experiences, blending your love for travel with exceptional customer service.


Key Responsibilities

  • Assist Italian-speaking clients via phone, email, and chat, providing exceptional support for their travel inquiries.
  • Offer tailored advice on travel packages, destinations, and lodging that meet client needs and preferences.
  • Create customized travel itineraries that showcase clients’ interests and ensure enjoyable experiences.
  • Address and resolve customer concerns and inquiries efficiently, striving for high satisfaction levels.
  • Maintain accurate records of client interactions and preferences in our CRM system for smooth follow-up.
  • Stay updated on the latest travel trends and notable destinations to provide relevant and exciting recommendations.

Requirements

Job Skills

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German Speaking Customer Service Agent For Online Bank - Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is excited to present an opportunity for a German Speaking Customer Service Agent to join the team of an innovative online bank, working remotely from Greece. This role is perfect for individuals who are committed to delivering outstanding customer support to German-speaking clients, ensuring they have a seamless banking experience.


Responsibilities

  • Provide assistance to German-speaking customers via phone, email, and chat, addressing inquiries related to banking products and services.
  • Guide customers through account management, transaction processes, and product features.
  • Resolve customer complaints and inquiries promptly while ensuring a high level of satisfaction.
  • Accurately document all customer interactions in the CRM system for reference and quality control.
  • Collaborate with other teams to escalate and resolve complex issues efficiently.
  • Stay up-to-date with banking regulations, products, and services to offer accurate information to customers.

Requirements

Job Skills

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Dutch Speaking Travel Consultant - Work Remote In Greece

posted by: spj_bot

Join Mercier Consultancy MD as a Dutch Speaking Travel Consultant and experience the freedom of remote work while enjoying the splendid scenery of Greece! In this role, you will assist Dutch-speaking clients in planning their travel adventures from anywhere in Greece, combining your travel expertise with your passion for customer service.


Primary Responsibilities

  • Provide exceptional support to Dutch-speaking clients through various communication channels, including phone, email, and chat.
  • Offer personalized recommendations on travel packages, destinations, and accommodations tailored to client preferences.
  • Create customized travel itineraries that align with clients’ interests and budgets.
  • Address and resolve customer inquiries and concerns with professionalism and efficiency.
  • Maintain accurate records of client interactions in the CRM system for follow-ups and service improvement.
  • Stay updated on travel industry trends and destination insights to provide informed advice to clients.

Requirements

Job Skills

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Slovak Speaking Travel Consultant - Work In Greece - Fully Paid Relocation

posted by: spj_bot

Join the team at Mercier Consultancy MD as a Slovak Speaking Travel Consultant and turn your passion for travel into a rewarding career! This exciting position is based in picturesque Greece, where you will assist Slovak-speaking clients in planning their ideal travel experiences, all with the perk of fully paid relocation.


Key Responsibilities

  • Assist Slovak-speaking clients with their travel inquiries via various communication channels, including phone, email, and chat.
  • Provide expert advice on travel options, including destinations, packages, and accommodations tailored to client needs.
  • Create customized travel itineraries that reflect the preferences and interests of your clients.
  • Address and resolve any customer issues or complaints with a proactive and positive attitude.
  • Maintain accurate records of client interactions in our CRM system to facilitate effective communication and follow-ups.
  • Stay current on travel trends and destination highlights to give informed recommendations to clients.

Requirements

Job Skills

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Czech Speaking Jobs In Sofia, Bulgaria - Fully Paid Relocation Package

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce exciting job opportunities for Czech Speaking candidates in Sofia, Bulgaria, with a fully paid relocation package. This is an excellent chance for individuals looking to advance their careers in a vibrant city while working with a dynamic team. In these roles, you will connect with clients and provide exceptional service, with all relocation costs covered to make your transition smooth and stress-free.


Key Responsibilities

  • Communicate effectively with Czech-speaking clients through various channels, ensuring their inquiries are handled promptly and professionally.
  • Provide support related to services and product offerings, assisting customers in making informed decisions.
  • Resolve issues and concerns efficiently, maintaining high standards of customer satisfaction.
  • Document interactions accurately in our CRM system for effective follow-up and record-keeping.
  • Collaborate with internal teams to improve processes and enhance the overall customer experience.
  • Participate in training sessions and development programs to build on your skills and knowledge.

Requirements

Job Skills

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Hungarian Speaking Jobs In Sofia, Bulgaria - Fully Paid Relocation Package

posted by: spj_bot

Join Mercier Consultancy MD in Sofia, Bulgaria, as a Hungarian Speaking Professional! We are looking for motivated individuals eager to take their careers to the next level. Enjoy the excitement of working in a vibrant city while benefiting from our fully paid relocation package to ensure a smooth transition to your new role.


Key Responsibilities

  • Communicate effectively with Hungarian-speaking clients, providing top-notch service and support.
  • Handle customer queries, complaints, and feedback via phone, email, and chat.
  • Collaborate with team members to enhance customer satisfaction and service quality.
  • Document customer interactions accurately in our internal systems.
  • Participate in training sessions and continuous development programs to improve skills and knowledge.
  • Contribute to team projects and initiatives aimed at enhancing overall customer experience.

Requirements

Job Skills

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