service improvements

Norwegian Customer Consultant for Streaming Platform - Remote In Greece

posted by: spj_bot

Join Mercier Consultancy MD as a Norwegian Customer Consultant for our exciting streaming platform! This remote position based in Greece offers a unique opportunity to support our Norwegian-speaking customers in their streaming experience. You will be the voice of our brand, helping users navigate our platform and resolve any issues efficiently and courteously. If you are passionate about entertainment and technology and love assisting customers, this role is for you!


Key Responsibilities

  • Provide exceptional customer support to Norwegian-speaking users via phone, email, and live chat.
  • Assist customers with inquiries regarding streaming services, subscriptions, and technical issues.
  • Resolve customer problems promptly and accurately, ensuring a positive experience.
  • Document customer interactions and feedback to contribute to service improvements.
  • Collaborate with internal teams to enhance the overall user experience.
  • Keep abreast of our services and updates to provide informed assistance to customers.

Requirements

Job Skills

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French Customer Support | Hospitality services - Athens

posted by: spj_bot

Mercier Consultancy MD is excited to offer a position for a French Customer Support Representative focusing on hospitality services in the beautiful city of Athens. In this role, you will be the key point of contact for our French-speaking clients, assisting them with their hospitality-related inquiries and ensuring a memorable experience during their stay.


Key Responsibilities

  • Provide high-quality customer support to French-speaking clients via phone, email, and chat regarding hospitality services.
  • Respond to inquiries related to accommodations, reservations, and special requests, providing accurate and prompt assistance.
  • Resolve customer issues and complaints effectively, ensuring high levels of client satisfaction.
  • Document all interactions and maintain comprehensive records in our CRM system for ongoing service improvements.
  • Collaborate with hotel and hospitality teams to enhance service delivery and customer experience.
  • Stay updated on hospitality trends and service offerings to provide informed support and recommendations to clients.

Requirements

Job Skills

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Dutch Speaking Customer Service Agent In Sofia - Fully Paid Relocation Package

posted by: spj_bot

Mercier Consultancy MD is excited to present an opportunity for a Dutch Speaking Customer Service Agent to join a leading team in Sofia. This position comes with a fully paid relocation package, making it a perfect opportunity for those looking to embark on a new adventure in Bulgaria while delivering high-quality service to Dutch-speaking customers.


Responsibilities

  • Provide exceptional support to Dutch-speaking customers via phone, email, and chat, addressing inquiries and offering solutions.
  • Assist with product information, order management, and account-related questions to enhance the customer experience.
  • Troubleshoot issues and resolve complaints with a focus on customer satisfaction.
  • Document customer interactions accurately in the CRM system for follow-up and quality assurance.
  • Collaborate with other departments to ensure comprehensive customer support and service improvements.
  • Stay updated on product developments and promotions to provide accurate information.

Requirements

Job Skills

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Dutch Speaking Customer Experience Agent - Work in Sofia

posted by: spj_bot

Mercier Consultancy MD is seeking a Dutch Speaking Customer Experience Agent to join our dynamic team in Sofia! We are looking for enthusiastic individuals who are committed to providing exceptional customer service and support to our Dutch-speaking clients. In this role, you will be the first point of contact for customers, helping to resolve their inquiries and ensuring a positive experience with our services.


Key Responsibilities

  • Assist customers in Dutch via phone, email, and chat, delivering high-quality support and solutions.
  • Efficiently manage and resolve customer inquiries, maintaining a strong focus on customer satisfaction.
  • Accurately document customer interactions and maintain detailed records in our CRM system.
  • Collect and analyze customer feedback to identify trends and opportunities for service improvements.
  • Collaborate with team members to share insights and enhance overall customer experience.
  • Stay informed about our products, services, and industry best practices to provide informed assistance to customers.

Requirements

Job Skills

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Danish Speaking Customer Experience Agent - Work Remotely in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Danish Speaking Customer Experience Agent, allowing you to work remotely from Greece! We are seeking enthusiastic candidates who are passionate about delivering exceptional customer service to our Danish-speaking clients. In this role, you will be pivotal in ensuring customer satisfaction and building lasting relationships.


Key Responsibilities

  • Provide outstanding customer support in Danish through various communication channels, including phone, email, and chat.
  • Efficiently address customer inquiries and resolve issues to maintain a high level of service.
  • Document customer interactions accurately and maintain organized records in our CRM system.
  • Collect and analyze customer feedback to contribute to service improvements and enhancements.
  • Collaborate with team members to share insights and best practices for optimizing customer experiences.
  • Stay updated on product offerings, services, and industry trends to provide effective assistance to customers.

Requirements

Job Skills

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Customer Support with Slovak - Work in Bulgaria - Fully paid relocation package

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer a Customer Support position requiring proficiency in Slovak, with the opportunity to work in Bulgaria. This role comes with a fully paid relocation package, enabling you to experience life in a beautiful country while providing exceptional support to our valued Slovak-speaking clients. Join our dedicated team and make a difference in customer experiences!


Key Responsibilities

  • Provide high-quality customer support to Slovak-speaking clients through phone, email, and chat.
  • Address inquiries regarding products, services, and company policies promptly and professionally.
  • Resolve customer complaints and technical issues effectively to ensure a positive experience.
  • Document all customer interactions in our CRM system for ongoing service improvements.
  • Work closely with internal teams to devise effective solutions to customer challenges.
  • Stay updated on product offerings and industry trends to deliver informed support.

Requirements

Job Skills

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Dutch Speaking Jobs in Sofia, Bulgaria - Fully Paid Relocation Package

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer exciting Dutch Speaking job opportunities in Sofia, Bulgaria, complete with a fully paid relocation package. This is an exceptional chance for individuals who are fluent in Dutch and looking to advance their careers in a vibrant city rich in culture and opportunity. Join us in providing top-notch service and support while experiencing the stunning landscapes and lively atmosphere of Sofia.


Key Responsibilities

  • Engage with Dutch-speaking clients across various service channels, ensuring their inquiries and concerns are addressed promptly and professionally.
  • Provide product information, assistance, and solutions tailored to client needs through phone, email, and live chat.
  • Document all client interactions accurately in our CRM system to maintain high-quality service standards.
  • Collaborate with team members to optimize processes, enhance service delivery, and improve customer satisfaction.
  • Stay informed about the latest product offerings and industry trends to provide knowledgeable support to clients.
  • Deliver ongoing feedback to management regarding customer insights and service improvements.

Requirements

Job Skills

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Polish Speaking Gaming Support - Relocation to Sofia

posted by: spj_bot

Mercier Consultancy MD is looking for a passionate Polish Speaking Gaming Support Specialist to join our team! This exciting role offers the opportunity to provide outstanding support to Polish-speaking gamers while enjoying paid relocation to the vibrant city of Sofia, Bulgaria. If you have a love for gaming and a knack for helping others, we want to hear from you!

Key Responsibilities

  • Deliver excellent customer service in Polish, responding to inquiries through email.
  • Assist gamers with gameplay questions, account management, and technical support issues.
  • Troubleshoot and resolve player problems efficiently to enhance the gaming experience.
  • Document customer interactions thoroughly and provide feedback for service improvements.
  • Collaborate with development teams to relay player insights and contribute to game enhancements.
  • Stay updated on gaming trends and new product releases to provide knowledgeable support.

Requirements

Job Skills

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Dutch Customer Advisor for Smart Home & Appliances - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is seeking a motivated Dutch Customer Advisor for Smart Home & Appliances to be part of our team in Greece! This is an exciting opportunity for individuals who are passionate about technology and customer service. In this role, you will support customers in understanding and utilizing smart home products, ensuring they have the best experience possible.


Key Responsibilities

  • Provide exceptional customer support to Dutch-speaking clients regarding smart home appliances via phone, email, and chat.
  • Assist customers with product inquiries, troubleshooting, and technical support.
  • Guide customers through the installation and usage of smart home devices to enhance user satisfaction.
  • Document interactions with customers in the CRM system, ensuring accurate records of inquiries and solutions provided.
  • Collaborate with product teams to relay customer feedback and contribute to service improvements.
  • Stay up-to-date with the latest smart home technology trends and products.

Requirements

Job Skills

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Polish Speaking Jobs In Sofia, Bulgaria - Fully Paid Relocation Package

posted by: spj_bot

Are you fluent in Polish and looking for an exciting career opportunity in Sofia, Bulgaria? Mercier Consultancy MD is thrilled to offer Polish Speaking positions with a fully paid relocation package. This is a unique chance to join our growing team and experience life in one of Europe’s most vibrant cities while advancing your career.


Key Responsibilities

  • Provide outstanding customer support and service to Polish-speaking clients across various channels, including phone, email, and chat.
  • Assist in resolving inquiries, complaints, and technical issues to ensure customer satisfaction.
  • Document interactions accurately in our CRM system for efficient follow-up and analysis.
  • Collaborate with internal teams to improve service delivery and enhance customer experience.
  • Engage with customers and gather feedback to contribute to product and service improvements.
  • Participate in training sessions to continuously develop your skills and knowledge related to products and services.

Requirements

Job Skills

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