Join Mercier Consultancy MD as a Norwegian Customer Consultant for our exciting streaming platform! This remote position based in Greece offers a unique opportunity to support our Norwegian-speaking customers in their streaming experience. You will be the voice of our brand, helping users navigate our platform and resolve any issues efficiently and courteously. If you are passionate about entertainment and technology and love assisting customers, this role is for you!

Key Responsibilities

• Provide exceptional customer support to Norwegian-speaking users via phone, email, and live chat.
• Assist customers with inquiries regarding streaming services, subscriptions, and technical issues.
• Resolve customer problems promptly and accurately, ensuring a positive experience.
• Document customer interactions and feedback to contribute to service improvements.
• Collaborate with internal teams to enhance the overall user experience.
• Keep abreast of our services and updates to provide informed assistance to customers.

Requirements

Mercier Consultancy MD is excited to announce a new opportunity for a French Client Service Consultant based in the vibrant city of Athens. This position is ideal for individuals who are passionate about customer service and eager to work within the dynamic environment of an international consultancy.

As a French Client Service Consultant, you will play a crucial role in delivering top-notch service to our French-speaking clients. Your expertise and commitment will help create memorable travel experiences for our customers.

Key Responsibilities:

• Provide timely and efficient support to French-speaking clients over phone, email, and online chat.
• Assist clients with bookings, inquiries, and any issues related to travel arrangements.
• Offer accurate information on flight details, service offerings, and travel policies.
• Work to resolve customer problems swiftly while ensuring high satisfaction levels.
• Maintain detailed records of client interactions in our CRM system.
• Coordinate with multiple departments to meet client needs and enhance service delivery.

Requirements

Mercier Consultancy MD is delighted to announce an opening for Latvian Speaking Customer Service Representatives in the Hospitality & Tourism industry. This position offers an exciting opportunity for those who are passionate about travel and customer service. In this role, you will support clients by providing tailored assistance, helping them make the most of their hospitality experience, and ensuring their inquiries are handled with care and professionalism.

Key Responsibilities

• Assist customers with inquiries regarding travel bookings, accommodations, and tourism services in Latvian via phone, email, and chat.
• Provide detailed information about destinations, activities, and hospitality options.
• Handle booking modifications, cancellations, and special requests efficiently.
• Resolve customer problems and complaints promptly while maintaining a positive attitude.
• Document customer interactions accurately in the CRM system for follow-up and service improvement.
• Work collaboratively with hotel partners and tour operators to ensure seamless service delivery.
• Stay informed about local attractions, events, and hospitality trends to provide insightful recommendations.

Requirements

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Tier 1 Support Engineer in Colombia.

In this role, you will be responsible for monitoring systems, investigating issues, and providing technical support to resolve customer problems. As a Tier 1 Support Engineer, you will act as the first point of contact for customer inquiries, gathering technical information and escalating priority issues as needed. You will collaborate with internal teams, such as developers and technical support, to deliver reliable solutions and ensure smooth service continuity. This is an excellent opportunity for someone with strong troubleshooting skills and a customer-focused mindset to grow in a technical support environment.

Accountabilities: