Player Support Specialist - Polish and English - Paid Relocation to Sofia
Mercier Consultancy MD is excited to announce a fantastic opportunity for a Player Support Specialist fluent in both Polish and English. This role comes with a paid relocation to the vibrant city of Sofia, Bulgaria. Ideal candidates are those who have a passion for gaming and a commitment to providing exceptional support to players. In this pivotal role, you will assist players from diverse backgrounds, addressing their inquiries and ensuring a premium gaming experience.
Key Responsibilities
- Provide top-notch player support in Polish via email.
- Assist players with inquiries related to game features, technical challenges, and account management.
- Resolve player concerns efficiently to enhance overall satisfaction and player retention.
- Document player interactions effectively to inform service improvements and best practices.
- Collaborate with other teams to relay valuable player insights and contribute to community building.
- Stay up-to-date with game developments and industry trends to ensure knowledgeable support.
Requirements