Join Our Team!

Are you fluent in French and looking for an exciting opportunity to further your career? At Mercier Consultancy MD, we are seeking a dedicated and enthusiastic French-speaking Customer Representative to join our team focused on search engine support.

This role allows you to work in the beautiful surroundings of Greece, providing you with a unique chance to experience a vibrant culture while making a positive impact in customer service.

Your Role:

• Deliver exceptional customer support to French-speaking clients using our search engine, ensuring inquiries are handled efficiently and professionally.
• Communicate effectively through various channels, including phone, email, and chat.
• Become familiar with our systems to provide accurate and timely assistance to customers.
• Collaborate with your team members to ensure a seamless resolution process for customer issues.

Requirements

Join Our Team!

Are you fluent in French and passionate about customer service? Mercier Consultancy MD is excited to offer a fantastic opportunity as a Customer Representative for a leading Airline Company. This role enables you to work in the beautiful surroundings of Greece while supporting customers in their travel journeys.

Your Role:

• Provide outstanding customer support to French-speaking clients, addressing their inquiries and concerns promptly and professionally.
• Communicate effectively through various channels, including phone, email, and chat.
• Assist customers with booking, changes, and cancellations, ensuring a smooth travel experience.
• Collaborate with team members to resolve customer issues efficiently and effectively.

Requirements

• Fluency in French (both written and spoken) is essential for effective communication with clients.
• Strong communication skills and a commitment to providing excellent customer service.
• A background or interest in the airline industry is a plus.
• Self-motivated, organized, and able to thrive in a dynamic environment.
• Willingness to work in Greece and adapt to a new culture.

Benefits

FullStack Engineer (FinTech / AI-Infrastructure)

Location: New York City (Office)

Compensation: $130K - $185K

We are the developers of a pioneering yield-bearing synthetic dollar backed by AI infrastructure assets. Our platform allows emerging AI cloud providers to efficiently finance GPU expansion by leveraging income-generating hardware as collateral. By combining deep underwriting expertise with transparent, on-chain infrastructure, we provide flexible, non-recourse financing to AI operators and sustainable, yield-bearing opportunities to capital providers.

We are an extremely flat, Series A-funded organization backed by top-tier investors like Dragonfly, DCG, and Nascent. Our team draws experience from leading institutions such as DRW, Deutsche Bank, and Nansen. We have no middle managers and move quickly from idea to execution.

We are looking for a high-agency FullStack Engineer to help us build the next generation of financial products. You will gain true ownership over our suite of web products, influencing the design and execution of everything from transactional interfaces to data-heavy analytics dashboards.

Mercier Consultancy MD is excited to bring forth an exceptional opportunity for a German Speaking Customer Service Agent to join Booking.com, with the convenience of working remotely from Greece. In this vital role, you will provide outstanding service to German-speaking customers, ensuring they have an exceptional experience while booking their travel accommodations.

Responsibilities

• Assist German-speaking customers via phone, email, and chat with inquiries related to bookings, travel information, and services offered by Booking.com.
• Resolve customer issues and complaints in a timely manner, maintaining high standards of customer satisfaction.
• Provide detailed information about accommodations, booking processes, and policies while showcasing professionalism.
• Document customer interactions accurately in the CRM system to facilitate seamless communication and follow-up.
• Collaborate with team members to deliver consistent and quality service to all customers.
• Keep abreast of updates to services, promotions, and travel industry trends to offer informed assistance.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for a Dutch Social Media Content Moderator to work in Greece, offering fully paid relocation. In this exciting role, you will be responsible for moderating user-generated content across a variety of social media platforms, ensuring a safe and engaging environment for our Dutch-speaking community. This position is a fantastic opportunity to combine work and cultural experience in a beautiful location.

Key Responsibilities

• Moderate and review social media content in Dutch to ensure compliance with community guidelines.
• Engage with users by responding to comments and direct messages in a professional and friendly manner.
• Identify and report any inappropriate content or behavior that violates community standards.
• Analyze community interactions and trends to offer insights for improving moderation performance.
• Work collaboratively with marketing and social media teams to refine content strategies and enhance user engagement.
• Stay informed about the latest developments in social media and best practices for content moderation.

Requirements

Mercier Consultancy MD is excited to provide an incredible opportunity for a Dutch Appointment Setter to work in Bulgaria, complete with a fully paid relocation package. This is a fantastic chance for motivated professionals looking to advance their careers in a vibrant environment while enjoying the cultural richness of Bulgaria. In this role, you will engage with Dutch-speaking prospects, setting appointments that will drive our business forward.

Key Responsibilities

• Reach out to potential clients in the Dutch-speaking market to generate leads.
• Engage effectively with prospects to convey the value of our services and schedule appointments for the sales team.
• Follow up on leads through calls and emails, nurturing relationships with potential clients.
• Document all client interactions and appointment scheduling details in our CRM system.
• Work closely with the sales team to ensure a seamless transition from appointment setting to sales discussions.
• Provide insights and feedback to improve our appointment-setting strategies.
• Stay updated on industry trends and product offerings to engage prospects meaningfully.

Requirements

Mercier Consultancy MD is excited to present a wonderful opportunity for a Danish Speaking Customer Service Agent to join the team at Booking.com. This role allows you to work in the picturesque setting of Greece, providing exceptional service to Danish-speaking customers. You will play a vital role in assisting clients with their travel inquiries and ensuring they enjoy a seamless experience.

Responsibilities

• Engage with Danish-speaking customers via phone, email, and chat to address inquiries regarding bookings, cancellations, and travel arrangements.
• Provide detailed information about accommodations, locations, and services available through Booking.com.
• Resolve customer complaints and troubleshoot issues with professionalism and efficiency.
• Document customer interactions in the CRM system to track inquiries and feedback accurately.
• Collaborate with team members to continuously improve the customer experience and service delivery standards.
• Stay up to date with promotions, policies, and new features to provide informed support to clients.

Requirements

Join the vibrant team at Mercier Consultancy MD as a Nederlandstalige Sales Medewerker (Inbound) and take advantage of the remote working opportunity from beautiful Greece! ☀️
We are seeking enthusiastic Dutch-speaking sales professionals who are passionate about customer service and sales to assist our inbound inquiries effectively and efficiently.

Key Responsibilities

• Handle incoming sales calls and inquiries from potential clients in a professional and engaging manner.
• Provide information about our products and services, helping clients find the best solutions for their needs.
• Assist with the processing of customer orders and follow up to ensure satisfaction.
• Maintain and update customer records in the CRM, ensuring accurate and timely information.
• Collaborate with the sales team to achieve sales goals and contribute to broader company objectives.
• Continuously learn about our products, market trends, and customer preferences to provide the best assistance.

Requirements

Mercier Consultancy MD is excited to present an opportunity for a Finnish IT/Customer Service Agent to join our team in Athens, Greece, with fully paid relocation! If you are passionate about technology and customer service, this role is perfect for you. Embrace the chance to work in a vibrant city while assisting Finnish-speaking customers with their IT and service-related queries.

Key Responsibilities

• Offer comprehensive IT support to Finnish-speaking customers through various channels, including phone, email, and chat.
• Diagnose and resolve technical issues related to our products and services, ensuring customer satisfaction.
• Provide clear and concise instructions to customers, guiding them through troubleshooting processes.
• Document customer interactions and technical issues accurately in the CRM system for future reference.
• Collaborate with technical teams to escalate and resolve complex issues effectively.
• Stay well-informed about our product offerings, updates, and industry trends to assist customers effectively.

Requirements

Mercier Consultancy MD is thrilled to present an exceptional opportunity for a Dutch Speaking Customer Service Agent / Recruiter based in Greece! This unique role allows you to combine your customer service expertise with recruitment efforts, all while working remotely from the beautiful landscapes of Greece.

Your Responsibilities:

• Provide outstanding customer service to Dutch-speaking clients, addressing inquiries and ensuring satisfaction.
• Conduct recruitment activities by sourcing, interviewing, and onboarding potential candidates.
• Develop a strong understanding of client needs to connect them with the right talent effectively.
• Manage customer interactions through various channels, including phone, email, and chat, while maintaining a positive demeanor.
• Collaborate with hiring managers to understand job requirements and find suitable candidates.
• Document customer inquiries and recruitment processes accurately in our CRM system.
• Stay updated on industry best practices in both customer service and recruitment to enhance your skills and contributions.

Requirements