resolve customer

German Customer Care Specialist - Remote In Greece

posted by: spj_bot

Join Mercier Consultancy MD as a German Customer Care Specialist and be part of our dedicated team! This remote position allows you to work from anywhere in Greece, providing an excellent opportunity for individuals fluent in German who are passionate about delivering top-notch customer service. In this role, you will assist German-speaking clients with their inquiries and concerns, ensuring a positive and seamless customer experience.


Key Responsibilities

  • Provide outstanding customer support in German via phone, email, and live chat channels.
  • Assist customers with inquiries related to products, services, and account management.
  • Document customer interactions accurately in our CRM system for efficient follow-up and reporting.
  • Effectively resolve customer complaints and provide solutions to enhance satisfaction.
  • Collaborate with different teams to address customer concerns and improve support processes.
  • Keep abreast of product updates and company policies to provide accurate information to clients.

Requirements

Job Skills

View the job post & apply
Login/Signup

German Customer Care Specialist - Athens

posted by: spj_bot

Mercier Consultancy MD is on the lookout for a dedicated German Customer Care Specialist to join our vibrant team in Athens. If you're passionate about providing exceptional service and fluent in German, this position offers an exciting opportunity to engage with our customers in the sportswear industry. You will play a vital role in ensuring that every customer interaction is positive, informative, and supportive.


Key Responsibilities

  • Deliver exceptional customer service in German through various channels, including phone, email, and chat.
  • Assist customers with inquiries related to product information, order management, and account issues.
  • Document and track customer interactions accurately in our CRM system.
  • Troubleshoot and resolve customer issues promptly while maintaining a high level of satisfaction.
  • Work collaboratively with internal teams to identify root causes of customer complaints and improve service delivery.
  • Stay knowledgeable about product offerings and industry trends to provide informed support.

Requirements

Job Skills

View the job post & apply
Login/Signup

French Customer Support | Hospitality services - Athens

posted by: spj_bot

Mercier Consultancy MD is excited to offer a position for a French Customer Support Representative focusing on hospitality services in the beautiful city of Athens. In this role, you will be the key point of contact for our French-speaking clients, assisting them with their hospitality-related inquiries and ensuring a memorable experience during their stay.


Key Responsibilities

  • Provide high-quality customer support to French-speaking clients via phone, email, and chat regarding hospitality services.
  • Respond to inquiries related to accommodations, reservations, and special requests, providing accurate and prompt assistance.
  • Resolve customer issues and complaints effectively, ensuring high levels of client satisfaction.
  • Document all interactions and maintain comprehensive records in our CRM system for ongoing service improvements.
  • Collaborate with hotel and hospitality teams to enhance service delivery and customer experience.
  • Stay updated on hospitality trends and service offerings to provide informed support and recommendations to clients.

Requirements

Job Skills

View the job post & apply
Login/Signup

Finnish Customer Support - Crete, Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an opening for a Finnish Customer Support Representative based in the stunning location of Crete, Greece. This opportunity is perfect for individuals who are passionate about customer service and eager to immerse themselves in a beautiful Mediterranean environment. In this role, you will provide exceptional support to our Finnish-speaking clients, ensuring their experience is seamless and enjoyable.


Key Responsibilities

  • Deliver outstanding customer support to Finnish-speaking customers through various channels, including phone, email, and live chat.
  • Respond to inquiries regarding products, services, and company policies with accuracy and professionalism.
  • Effectively resolve customer complaints and issues to enhance overall satisfaction.
  • Document customer interactions in our CRM system to facilitate ongoing improvements in service delivery.
  • Collaborate with cross-functional teams to ensure comprehensive solutions are provided to clients.
  • Stay informed about company products, industry trends, and best practices in customer support.

Requirements

Job Skills

View the job post & apply
Login/Signup

Dutch Customer Support | Automotive Industry - Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Dutch Customer Support Representative specializing in the Automotive Industry, with a remote work option in Greece. Join our dynamic team and help us deliver exceptional service to our Dutch-speaking clients in the automotive sector while enjoying the beauty and culture of Greece.


Key Responsibilities

  • Provide expert customer support to Dutch-speaking clients in the automotive industry through various channels, including phone, email, and chat.
  • Address inquiries related to automotive products, services, and policies accurately and professionally.
  • Effectively resolve customer complaints and issues, ensuring a high level of satisfaction.
  • Maintain detailed records of customer interactions within our CRM system.
  • Collaborate with internal teams to deliver comprehensive solutions and improve overall customer experience.
  • Stay updated on automotive industry trends and product knowledge to provide informed assistance.

Requirements

Job Skills

View the job post & apply
Login/Signup

Dutch Customer Care Advisor - Athens

posted by: spj_bot

Join Mercier Consultancy MD as a Dutch Customer Care Advisor in our Athens office! We are seeking enthusiastic and customer-oriented individuals who are passionate about delivering exceptional service to our Dutch-speaking clients. In this role, you will provide assistance and support through various communication channels, ensuring customers receive the help they need promptly and effectively.


Key Responsibilities

  • Offer professional customer support in Dutch via phone, email, and chat.
  • Assist clients with questions related to products, services, and account issues.
  • Maintain detailed records of customer interactions in our CRM system.
  • Efficiently resolve customer complaints and escalate issues when necessary.
  • Work closely with team members to ensure a consistent level of service.
  • Keep up-to-date with product knowledge and company policies to assist customers accurately.

Requirements

Job Skills

View the job post & apply
Login/Signup

Danish Customer Support Specialist - Athens

posted by: spj_bot

Mercier Consultancy MD is looking for a dedicated Danish Customer Support Specialist to join our team in Athens. This role is perfect for individuals who are fluent in Danish and have a passion for providing outstanding customer service. As a part of our support team, you will assist Danish-speaking customers, ensuring their inquiries are addressed efficiently and effectively.


Key Responsibilities

  • Provide exceptional customer support to Danish-speaking clients via phone, email, and chat.
  • Resolve customer inquiries and issues with professionalism and a strong customer focus.
  • Document customer interactions accurately to ensure a seamless workflow.
  • Collaborate with internal teams to escalate and resolve more complex issues as needed.
  • Stay knowledgeable about products and services to provide accurate information to customers.
  • Participate in training and development sessions to improve service quality and personal skills.

Requirements

Job Skills

View the job post & apply
Login/Signup

Danish Customer Support Representative for Online Store - Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is on the lookout for a passionate Danish Customer Support Representative for our online store, offering a remote position based in Greece. If you thrive in a customer-focused environment and have a knack for solving problems, this role is perfect for you. You will be responsible for supporting our Danish-speaking customers and ensuring they receive an outstanding shopping experience.


Key Responsibilities

  • Deliver excellent customer support to Danish-speaking clients through different communication channels, including phone, email, and chat.
  • Assist customers with inquiries regarding order status, product information, and user accounts.
  • Quickly and effectively resolve customer complaints and issues to optimize their shopping experience.
  • Maintain comprehensive records of customer interactions and feedback for future reference.
  • Collaborate with other teams to resolve complex customer issues when necessary.
  • Stay informed about new products, promotions, and policy updates to provide accurate information to customers.

Requirements

Job Skills

View the job post & apply
Login/Signup

Danish Customer Support Consultant - Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is looking for a motivated Danish Customer Support Consultant to join our team in a remote capacity based in Greece. This exciting opportunity allows you to assist Danish-speaking customers, providing them with outstanding support and solutions that enhance their experiences with our services.


Key Responsibilities

  • Deliver high-quality customer support to Danish-speaking clients via phone, email, and live chat.
  • Assist customers with inquiries regarding products, services, and technical issues.
  • Resolve customer complaints and challenges while maintaining a positive attitude.
  • Document all customer interactions for follow-up and process improvement.
  • Work closely with internal teams to address customer needs and improve service offerings.
  • Stay current on product knowledge and company policies to effectively assist customers.

Requirements

Job Skills

View the job post & apply
Login/Signup

Czech Travel Consultant - Remote In Greece

posted by: spj_bot

Join Mercier Consultancy MD as a Czech Travel Consultant and work remotely from the stunning backdrop of Greece! In this exciting role, you will support Czech-speaking clients in planning their dream travels, providing personalized service and expert travel advice from the comfort of your own home or a beautiful Greek locale.


Key Responsibilities

  • Communicate with Czech-speaking clients through various channels to assist them with their travel inquiries and bookings.
  • Provide tailored recommendations on travel destinations, packages, and accommodations based on individual client preferences.
  • Create customized travel itineraries that ensure an unforgettable travel experience for every client.
  • Address and resolve customer concerns and inquiries promptly and professionally.
  • Maintain accurate documentation of client interactions in our CRM system for seamless service and follow-up.
  • Stay informed about travel trends and destination highlights to enhance client engagement and recommendations.

Requirements

Job Skills

View the job post & apply
Login/Signup
Subscribe to resolve customer

SPJ is not just a platform; it's a transformative force in the maritime sector. We reinvent job discovery and collaboration, leveraging cutting-edge AI to create a space where careers thrive and innovations set sail.

Featured Posts

Contact