Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use and misuse of prescription medications and illicit drugs. The testing is used by healthcare professionals to obtain objective information about patients’ recent use of prescription medications and/or illicit drugs and helps monitor the effectiveness of treatment plans.

*This is a field-based role that requires daily travel in the territory.

Why Millennium Health?

• Excellent earning potential with a customer focus: Includes a competitive base salary, uncapped monthly commissions, vehicle stipend, and mileage reimbursement. Comprehensive benefits package including flex time-off plan!
• Work with a talented and passionate team: You’ll partner with our expert clinical team and laboratory to ensure best-in-class support, quality, performance, and accountability.
• Join us at an opportune time for growth and advancement: We're expanding rapidly and have an excellent trajectory. This means a great foundation and you’ll be joining at the perfect time to help contribute to our and your future success.

The Job:

Location: San Francisco, CA (Hybrid - 4 days/week in-person)

Compensation: $125,000 - $200,000 (Base Salary) + Equity Participation

We are a rapidly growing, well-capitalized health tech company pioneering the use of Generative AI and Voice Agents to transform patient communication. Our platform has already handled hundreds of thousands of patient interactions across over a hundred clinics, and we are scaling fast. We are looking for a product-minded Senior Software Engineer to build and scale the intelligent systems that make exceptional healthcare accessible anytime, anywhere.

As a Senior Software Engineer, you will play a critical role in developing our AI-powered communication platform, working alongside world-class engineers and founders. You will have a high degree of autonomy and be involved in key product decisions from the ground up.

Key Responsibilities:

Senior Infrastructure Software Engineer

Location: Hybrid in Miami, Florida

Compensation: $200,000 - $250,000 (Base Salary) + Competitive Equity

We are the world's leading AI medical information platform, backed by top-tier investors and trusted by healthcare professionals at over 10,000 care centers worldwide. Our mission-critical platform powers medical AI used by healthcare providers globally. We are seeking a Senior Infrastructure Software Engineer to architect and scale our infrastructure ecosystem in a demanding, rapid-iteration environment.

As a key member of the Core Engineering team, you will have significant autonomy to make architectural decisions and drive initiatives across service reliability, data pipelines, and security for our large-scale medical AI platform.

Responsibilities:

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use and misuse of prescription medications and illicit drugs. The testing is used by healthcare professionals to obtain objective information about patients’ recent use of prescription medications and/or illicit drugs and helps monitor the effectiveness of treatment plans.

Why Millennium Health?

• Excellent earning potential with a customer focus: Includes a competitive base salary, uncapped monthly commissions, vehicle stipend, and mileage reimbursement. Comprehensive benefits package including flex time-off plan!
• Work with a talented and passionate team: You’ll partner with our expert clinical team and laboratory to ensure best-in-class support, quality, performance, and accountability.
• Join us at an opportune time for growth and advancement: We're expanding rapidly and have an excellent trajectory. This means a great foundation and you’ll be joining at the perfect time to help contribute to our and your future success.

The Job:

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor the use and misuse of prescription medications and illicit drugs. The testing is used by healthcare professionals to obtain objective information about patients’ recent use of prescription medications and/or illicit drugs and helps monitor the effectiveness of treatment plans.

GENERAL SUMMARY

The Supervisor, Analytical Laboratory is responsible for oversight and management of performance for the analytical laboratory processes using immunoassay and/or LC-MS/MS technology.

WORK SCHEDULE: Tuesday through Saturday, 4 pm- 12:30 am PST

The following are intended to be examples of the accountabilities for which the person in this position is responsible. This position description is not intended to be complete or all-inclusive and does not preclude management from assigning other or related functions for which the individual has demonstrated competency through performance.

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor the use and misuse of prescription medications and illicit drugs. The testing is used by healthcare professionals to obtain objective information about patients’ recent use of prescription medications and/or illicit drugs and helps monitor the effectiveness of treatment plans.

* Candidate must be local to San Diego and work a minimum of 5 days in the office every 2 weeks.

This individual will be responsible for assisting with information security operations and projects.

The following are intended to be examples of the accountabilities for which the person in this position is responsible.  This position is not intended to be complete or all-inclusive and does not preclude management from assigning other or related functions for which the individual has demonstrated competency through performance.

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use and misuse of prescription medications and illicit drugs. The testing is used by healthcare professionals to obtain objective information about patients’ recent use of prescription medications and/or illicit drugs and helps monitor the effectiveness of treatment plans.

The Customer Service Advocate (CSA) works in a Service Center environment and is the primary point of contact for inbound calls, Live Chat inquiries, and customer support cases. The CSA’s daily objective is to provide a superior customer experience by collaborating with multiple cross-functional operations teams to resolve customer issues.  Customer support tasks include, but are not limited to: new client set up, account and specimen management, clinical and billing support, shipping, equipment, and supply inquiries. The ideal candidate will possess healthcare administrative and clerical support experience, be a self-starter, and thrive in a fast-paced, customer-centric environment. 

Essential Functions

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use and misuse of prescription medications and illicit drugs. The testing is used by healthcare professionals to obtain objective information about patients’ recent use of prescription medications and/or illicit drugs and helps monitor the effectiveness of treatment plans.

The Customer Service Coordinator (CSC) is responsible for ensuring the smooth operation of the Customer Service department by providing essential clerical and administrative support. This position demands a high level of organizational skill, attention to detail, and the ability to handle multiple tasks efficiently.

The following are intended to be examples of the accountabilities for which the person in this position is responsible.  This position is not intended to be complete or all-inclusive and does not preclude management from assigning other or related functions for which the individual has demonstrated competency through performance.

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Slovak Speaking Customer Service Representatives in the Pharmaceuticals industry. This role is perfect for individuals who are passionate about healthcare and dedicated to providing outstanding service to clients. In this position, you will interact with customers in Slovak, assisting them with inquiries related to pharmaceutical products and services.

Key Responsibilities

• Handle customer inquiries related to pharmaceutical products, services, and prescriptions via phone, email, and live chat in Slovak.
• Provide accurate information on product availability, usage, and health recommendations.
• Assist customers with order processing, tracking, and returns.
• Resolve customer complaints and issues promptly to ensure customer satisfaction.
• Document all customer interactions accurately and maintain records in the CRM system.
• Collaborate with healthcare professionals and internal teams to enhance service delivery.
• Stay informed on industry regulations, product updates, and best practices to effectively support customers.

Requirements

Mercier Consultancy MD is thrilled to offer an opportunity for Slovak Speaking Customer Service Representatives in the Healthcare industry. If you are passionate about making a difference in people's lives and providing top-notch service, this role is for you. You will assist customers with their healthcare inquiries, offering guidance and support in Slovak to ensure they navigate their healthcare needs effectively.

Key Responsibilities

• Handle customer inquiries related to healthcare services, insurance options, and medical products via phone, email, and chat in Slovak.
• Provide accurate information about healthcare policies, procedures, and product offerings.
• Assist customers with appointment scheduling, prescription refills, and service navigation.
• Resolve issues and complaints promptly, ensuring a satisfactory customer experience.
• Document all customer interactions thoroughly in the CRM system for follow-up and compliance.
• Collaborate with healthcare professionals and administrative teams to facilitate customer needs.
• Stay informed about industry updates and best practices to assist customers effectively.

Requirements