Mercier Consultancy MD is proud to offer an opportunity for French Speaking Customer Service Representatives in the Government & Public Sector industry. This position is suited for those who are passionate about public service and are committed to providing outstanding support to citizens and clients. As a customer service representative, you will assist individuals with their inquiries in French, ensuring they receive the assistance they need in a respectful and efficient manner.

Key Responsibilities

• Address customer inquiries related to government services, programs, and regulations via phone, email, and live chat in French.
• Provide accurate information and guidance on processes, applications, and eligibility for public services.
• Assist citizens with filing requests and navigating governmental services effectively.
• Resolve complaints and issues promptly, ensuring high levels of customer satisfaction.
• Document all interactions and maintain records in the CRM system in accordance with regulations.
• Collaborate with various government departments to enhance service delivery and resolve client issues.
• Stay updated on relevant laws, policies, and procedures to provide accurate information to customers.

Requirements

Mercier Consultancy MD is excited to offer a fulfilling opportunity for Spanish Speaking Customer Service Representatives in the Government & Public Sector industry. This position is perfect for individuals who are passionate about public service and eager to assist citizens with their inquiries. You will act as an essential resource for the public, providing clear and accurate information while demonstrating a strong commitment to service.

Key Responsibilities

• Manage customer inquiries related to government services, programs, and policies via phone, email, and chat in Spanish.
• Provide accurate information and guidance to citizens in a friendly and professional manner.
• Assist in the resolution of issues related to public services and facilitate necessary follow-ups.
• Document all customer interactions and maintain proper records.
• Collaborate with various government departments to ensure effective resolution of inquiries.
• Stay informed about changes in government policies and services to provide up-to-date information.

Requirements

Mercier Consultancy MD is delighted to present an opportunity for Portuguese Speaking Customer Service Representatives in the Government & Public Sector industry. This role is perfect for individuals who are enthusiastic about public service and want to help citizens navigate their government-related inquiries. You will engage directly with the public, providing essential support and information in Portuguese while ensuring a high standard of service.

Key Responsibilities

• Respond to inquiries from the public regarding government services, policies, and programs via phone, email, and chat in Portuguese.
• Provide accurate information and guidance to citizens in a professional and approachable manner.
• Assist in resolving issues related to public services and facilitate necessary follow-ups.
• Document all customer interactions and maintain accurate records.
• Collaborate with various government departments to effectively address inquiries.
• Stay informed about changes in government policies and services to provide up-to-date information.

Requirements

Mercier Consultancy MD is excited to announce a position for Polish Speaking Customer Service Representatives in the Government & Public Sector industry. This role is ideal for individuals passionate about contributing to public service and providing assistance to citizens in their inquiries. As a representative, you will use your fluency in Polish to ensure clear communication and exceptional support to the community.

Key Responsibilities

• Manage inquiries from the public regarding government services, programs, and policies via phone, email, and chat in Polish.
• Provide accurate and timely information to assist citizens with their needs.
• Help resolve issues related to public services and ensure proper follow-up as needed.
• Document all interactions comprehensively and maintain records in the CRM system.
• Collaborate with various government departments to facilitate effective service delivery.
• Stay informed about changes in government policies and services to provide current information.

Requirements

Mercier Consultancy MD is excited to announce a fantastic opportunity for Nordic Speaking Customer Service Representatives in the Government & Public Sector industry. This role is perfect for individuals who are passionate about public service and wish to make a positive impact in their communities. As a customer service representative, you'll assist citizens by providing them with essential information and support in their respective Nordic languages.

Key Responsibilities

• Handle inquiries from the public regarding government services, policies, and programs in Nordic languages via phone, email, and chat.
• Provide accurate information and guidance to citizens, ensuring that all communications are clear and effective.
• Assist in troubleshooting issues related to public services and offer necessary follow-up support.
• Document all customer interactions accurately to maintain proper records.
• Work collaboratively with various government departments to resolve inquiries efficiently.
• Stay informed about changes in government policies and services to provide up-to-date assistance.

Requirements

About the Role:
FlatGigs is hiring on behalf of a client to roll out Microsoft 365 Copilot across nine entities. We're looking for an experienced, business-savvy AI trainer who can deliver workshops targeting executives, end-users, champions, and IT teams.

This is a high-impact role focused on practical training, real-world use cases, and interactive sessions to boost AI adoption in everyday workflows.

Key Responsibilities:

• Deliver structured, engaging training sessions (in Arabic and English) on Microsoft 365 Copilot and/or ChatGPT
• Customize content to meet the needs of diverse audiences – from C-suite to technical staff
• Demonstrate real-life, AI-powered use cases relevant to government workflows
• Handle Q&A, follow-up resources, and feedback from sessions
• Coordinate scheduling and feedback with project stakeholders

Requirements

Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with presence in more than 200 countries worldwide? If so, this is the chance to apply now! 📥

PeopleCert is currently seeking a Tax Associate to join our in-house tax team. In this role, you will support the delivery of high-quality tax compliance and advisory services that help achieve the company’s financial and strategic goals. You will work closely with internal departments to ensure compliance with applicable tax laws and regulations while gaining exposure to a wide range of tax matters in a global business environment.

As a Tax Associate, your tasks will include the following:

Mercier Consultancy MD is excited to present an opportunity for German Speaking Customer Service Representatives in the Government & Public Sector industry. This role is suited for individuals who are dedicated to public service and enjoy helping others. As a key member of our team, you will assist citizens in navigating government services, providing them with the necessary information and support in German.

Key Responsibilities

• Manage inquiries related to government services, programs, and policies via phone, email, and chat in German.
• Provide accurate and timely information to citizens while ensuring a professional and courteous interaction.
• Assist in resolving issues related to public services and facilitate necessary follow-up actions.
• Document all customer interactions in the system to maintain comprehensive records.
• Collaborate with various government departments to ensure effective responses to inquiries.
• Stay updated on changes in government policies and services to provide relevant information.

Requirements

Mercier Consultancy MD is proud to offer a rewarding opportunity for Dutch Speaking Customer Service Representatives in the Government & Public Sector industry. This position is ideal for individuals who are passionate about service and dedicated to assisting the public with their inquiries. You will serve as a vital link between citizens and government services, providing clear and accurate information while demonstrating a strong commitment to public service.

Key Responsibilities

• Handle inquiries from the public regarding government services, programs, and policies via phone, email, and chat in Dutch.
• Provide accurate information and guidance to citizens in a friendly and professional manner.
• Assist in troubleshooting issues related to public services and facilitate necessary follow-ups.
• Document all customer interactions and ensure proper record-keeping.
• Work collaboratively with government departments to resolve inquiries effectively.
• Stay informed about changes in government policies and services to provide up-to-date information.

Requirements

Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with presence in more than 200 countries worldwide? If so, this is the chance to apply now! 📥

PeopleCert is seeking a MLOps Engineer who will ensure that PeopleCert’s AI models run reliably, securely, and at scale in production. You’ll design and maintain the pipelines that allow models to be trained, deployed, monitored, and continuously improved. Your mission is to turn prototypes into trusted enterprise services and to keep them healthy once they’re live.  

As a MLOps Engineer, your tasks will include the following:  

• Design, implement, and manage CI/CD pipelines for AI/ML models.  

• Automate deployment workflows for training, testing, and serving models in enterprise environments.  

• Set up monitoring and observability frameworks to detect model drift, bias, and performance degradation.  

• Collaborate with Machine Learning Engineers to transition models from prototype to production.  

• Optimize infrastructure for scalability, performance, and cost efficiency.  

• Ensure compliance with enterprise security, data protection, and regulatory requirements.  

• Document workflows and establish best practices for AI operations.