Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support

Mercier Consultancy MD is pleased to offer an exciting opportunity for a German Speaking Customer Support Representative in the food delivery sector, based in beautiful Greece. This role is perfect for individuals passionate about customer service and eager to assist German-speaking clients in enjoying high-quality food delivery experiences.

Key Responsibilities

• Provide exceptional customer support to German-speaking clients via phone, email, and chat regarding food delivery services.
• Respond to inquiries about menus, order statuses, and delivery options in a timely and professional manner.
• Effectively manage and resolve customer complaints and issues to ensure high satisfaction rates.
• Document all interactions and feedback in our CRM system to help improve service delivery.
• Work closely with restaurant partners and delivery teams to coordinate services and enhance customer experiences.
• Stay updated on food delivery trends and offerings to provide informed and helpful guidance to clients.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for German Speaking Customer Service Representatives in the Sports Gaming industry, with the chance to work in beautiful Greece. This role is perfect for individuals who have a passion for sports and gaming, as well as providing outstanding customer support. As a representative, you will engage with customers in German, assisting them with their inquiries related to sports gaming products and services.

Key Responsibilities

• Manage customer inquiries regarding sports gaming platforms, bets, and promotions via phone, email, and chat in German.
• Provide detailed information on gaming rules, betting options, and account management.
• Assist customers with technical issues related to the gaming platform and ensure quick resolutions.
• Resolve any complaints or concerns effectively to maintain high customer satisfaction.
• Accurately document all customer interactions in the CRM system for effective follow-up.
• Collaborate with internal teams to enhance the customer experience and streamline processes.
• Stay updated on sports events and gaming trends to provide relevant and timely assistance.

Requirements

Mercier Consultancy MD is thrilled to present Dutch Speaking Jobs in Vietnam! We are seeking dynamic individuals who are fluent in Dutch and eager for a new adventure. This opportunity includes a fully paid relocation package to help you transition smoothly to your new role in a vibrant and culturally rich environment. As part of our team, you will play an important role in providing exceptional service and support to our clients.

Key Responsibilities

• Provide top-notch customer service to Dutch-speaking clients via phone, email, and chat.
• Assist customers with inquiries related to products, services, and account management.
• Resolve issues and troubleshoot problems efficiently, ensuring customer satisfaction.
• Document client interactions and maintain accurate records in our CRM system.
• Collaborate with various departments to streamline processes and improve customer experience.
• Stay updated on company products and services to provide informed assistance.

Requirements

Mercier Consultancy MD is seeking a skilled German Speaking Support Agent specializing in Logistics to join our vibrant team in Greece. This role is perfect for individuals who are passionate about customer support and have a keen interest in logistics and supply chain management. As a key member of our support team, you will assist our German-speaking clients, ensuring they receive prompt and effective support regarding our logistics services.

Key Responsibilities

• Provide exceptional customer service to German-speaking clients through various channels including phone, email, and chat.
• Assist customers with inquiries related to logistics services, including shipment tracking, delivery options, and service policies.
• Effectively manage and resolve customer complaints to maintain high satisfaction levels.
• Document all customer interactions accurately in our CRM system to ensure comprehensive support.
• Collaborate with logistics and operations teams to provide timely solutions and updates to clients.
• Stay informed about service offerings, industry trends, and company policies to provide accurate information.

Requirements

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do: