customer support

Norwegian Speaking Customer Service for Automotive industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a fantastic opportunity for Norwegian Speaking Customer Service Representatives in the automotive industry. This role is ideal for individuals who are passionate about cars and dedicated to providing exceptional customer support. As a representative, you will assist customers with their inquiries regarding automotive products and services, ensuring they receive prompt and accurate information in Norwegian.


Key Responsibilities

  • Manage customer inquiries about automotive services, vehicle features, and maintenance via phone, email, and chat in Norwegian.
  • Provide expert guidance on product specifications, purchasing options, and financing plans.
  • Assist customers with troubleshooting issues related to their vehicles and coordinate with technical teams for resolution.
  • Document all customer interactions clearly and maintain accurate records in our CRM system.
  • Collaborate with sales and service teams to improve customer experiences and product knowledge.
  • Stay updated on automotive trends and new product releases to effectively assist customers.

Requirements

Job Skills

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Dutch Speaking Customer Service For An American Multinational Financial Company

posted by: spj_bot

Mercier Consultancy MD is excited to present a fantastic opportunity for Dutch Speaking Customer Service Representatives to join an esteemed American multinational financial company. This role is ideal for individuals who are passionate about providing top-notch customer support in the financial sector. You will be responsible for assisting clients with their inquiries and ensuring a seamless experience while using your Dutch language skills.


Key Responsibilities

  • Respond to customer inquiries related to financial products and services via phone, email, and chat in Dutch.
  • Educate customers on product features, account management, and financial solutions.
  • Assist clients with troubleshooting account issues and providing relevant financial advice.
  • Document all customer interactions accurately in the CRM system.
  • Work collaboratively with various departments to resolve customer issues promptly.
  • Stay up-to-date with financial regulations and service offerings to provide accurate information.

Requirements

Job Skills

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Dutch Speaking Customer Service For A U.S.-Based Technology Company

posted by: spj_bot

Mercier Consultancy MD is excited to offer a fantastic opportunity for Dutch Speaking Customer Service Representatives for a U.S.-Based Technology Company. This role is ideal for individuals who are enthusiastic about technology and dedicated to providing exceptional support to customers. As a representative, you will assist clients in navigating their tech-related inquiries, ensuring a seamless experience while communicating in Dutch.


Key Responsibilities

  • Manage customer inquiries related to technology products and services via phone, email, and chat in Dutch.
  • Provide technical support and troubleshooting assistance for a variety of software and hardware products.
  • Educate customers on product features, updates, and best practices.
  • Document all customer interactions accurately for quality assurance and follow-up purposes.
  • Collaborate with internal teams to escalate issues and enhance service offerings.
  • Stay updated on the latest technology trends and product developments to better assist customers.

Requirements

Job Skills

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Dutch or Flemish Speaking CS For A Belgian Telecommunications And ICT Provider

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Dutch or Flemish Speaking Customer Service Representatives to work with a leading Belgian Telecommunications and ICT Provider. In this role, you will be the key point of contact for customers, assisting them with various inquiries and ensuring they receive exceptional service throughout their experience.


Key Responsibilities

  • Deliver outstanding customer support in Dutch or Flemish through phone, email, and chat for all telecommunications and ICT-related queries.
  • Assist customers with information regarding products, services, account management, and troubleshooting.
  • Handle and resolve customer complaints effectively while ensuring customer satisfaction.
  • Document all customer interactions clearly and accurately in the CRM system.
  • Work closely with technical support and other internal teams to address customer needs promptly.
  • Stay updated on industry trends, product knowledge, and service offerings to provide informed support.

Requirements

Job Skills

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Dutch or Flemish Speaking CS For A Belgian Telecommunications And ICT Provider

posted by: spj_bot

Mercier Consultancy MD is excited to present an opportunity for Dutch or Flemish Speaking Customer Service Representatives to join a prominent Belgian Telecommunications and ICT Provider. In this role, you will be instrumental in delivering outstanding customer support to clients, helping them navigate their telecom and ICT needs with ease and professionalism.


Key Responsibilities

  • Provide exceptional customer service in Dutch or Flemish via phone, email, and chat for various telecommunications and ICT inquiries.
  • Assist customers with product inquiries, account management, billing questions, and service-related issues.
  • Resolve customer complaints swiftly and efficiently to ensure a high level of satisfaction.
  • Document customer interactions accurately, maintaining up-to-date records in the CRM system.
  • Collaborate with internal teams to address customer needs and implement effective solutions.
  • Stay informed about the latest products, services, and industry developments to provide knowledgeable support.

Requirements

Job Skills

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Spanish Speaking Support For Online Search Engine In Greece - Paid Relocation

posted by: spj_bot

Mercier Consultancy MD is excited to offer an incredible opportunity for Spanish Speaking Support Representatives for an Online Search Engine, with paid relocation to Greece. In this role, you will provide outstanding support to Spanish-speaking users, assisting them with inquiries and ensuring they have the best possible experience while using the platform. This is an excellent opportunity for those looking to embark on a new adventure in a beautiful environment, while helping users maximize their online experience.


Key Responsibilities

  • Provide technical support and assistance to Spanish-speaking customers using the online search engine via phone, email, and live chat.
  • Resolve user inquiries regarding search functionalities, account settings, and troubleshooting issues.
  • Educate users on platform features and best practices to enhance their experience.
  • Document customer interactions and feedback to inform product improvements.
  • Collaborate with internal teams to address technical challenges and escalate issues as necessary.
  • Stay updated on product changes and industry trends to provide accurate support.

Requirements

Job Skills

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Spanish Speaking Customer Service For Berlin-based Digital Bank And Fintech

posted by: spj_bot

Mercier Consultancy MD is excited to present a fantastic opportunity for Spanish Speaking Customer Service Representatives at a Berlin-based Digital Bank and Fintech. This role is perfect for individuals who are passionate about the intersection of technology and finance and are eager to provide exceptional customer support. As a customer service representative, you will assist clients in navigating their banking needs and digital financial solutions, all while communicating effectively in Spanish.


Key Responsibilities

  • Manage customer inquiries regarding banking services, account management, and fintech solutions via phone, email, and chat in Spanish.
  • Provide clear and accurate information on service offerings, account features, and transactional processes.
  • Assist customers with technical issues related to digital banking platforms.
  • Resolve customer complaints efficiently and ensure high levels of satisfaction.
  • Document customer interactions and maintain comprehensive records in the CRM system.
  • Collaborate with other departments to enhance the customer experience and streamline services.
  • Stay up-to-date with the latest banking products, services, and regulatory requirements.

Requirements

Job Skills

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Spanish Speaking Customer Service For Automotive Brand - Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is excited to offer a remote opportunity for Spanish Speaking Customer Service Representatives for a leading automotive brand, based in Greece. This position is perfect for individuals who are passionate about the automotive industry and enjoy providing exceptional customer support. As a representative, you will assist customers with vehicle inquiries, service questions, and provide guidance in Spanish while working from the comfort of your home.


Key Responsibilities

  • Manage customer inquiries related to automotive products and services via phone, email, and chat in Spanish.
  • Provide information on vehicle features, warranties, and service options.
  • Assist customers with scheduling maintenance and service appointments.
  • Address and resolve customer issues or complaints efficiently and professionally.
  • Document all customer interactions accurately in our CRM system.
  • Cooperate with internal teams to ensure timely and effective resolution of customer concerns.
  • Stay updated on automotive industry trends and product knowledge to better assist customers.

Requirements

Job Skills

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Spanish Speaking Customer Advisor for Airbnb - Athens, Greece

posted by: spj_bot

Join Mercier Consultancy MD as a Spanish Speaking Customer Advisor for Airbnb in Athens, Greece! We are looking for passionate and dynamic individuals who can provide exceptional customer service to Airbnb users in the Spanish-speaking community. In this role, you will assist customers in navigating their Airbnb experiences, addressing inquiries, and resolving any issues they may encounter.


Key Responsibilities

  • Provide outstanding customer support to Spanish-speaking Airbnb users via phone, email, and chat.
  • Assist customers with booking inquiries, cancellations, and modifications while ensuring a smooth experience.
  • Resolve customer complaints and issues effectively with a focus on customer satisfaction.
  • Document all interactions and maintain accurate records in the CRM system.
  • Collaborate with internal teams to address inquiries and improve service delivery.
  • Stay informed about Airbnb policies, services, and industry trends to offer relevant assistance.

Requirements

Job Skills

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Spanish Speaking CS For American Multinational Technology Company

posted by: spj_bot

Mercier Consultancy MD is excited to offer an outstanding opportunity for Spanish Speaking Customer Support Representatives to join a prestigious American multinational technology company. In this role, you will be the front line of support for Spanish-speaking customers, assisting them with inquiries, troubleshooting issues, and ensuring a seamless experience with the company's products and services. Your contributions will help enhance customer satisfaction and loyalty, making this a vital position within the team.


Key Responsibilities

  • Provide exceptional customer service to Spanish-speaking clients through various communication channels, including phone, email, and chat.
  • Assist customers with product inquiries, technical issues, and account management in a timely and professional manner.
  • Document customer interactions accurately in the company’s CRM system.
  • Collaborate with technical teams to resolve complex issues and escalate as necessary.
  • Contribute to the development of customer support resources and FAQs to enhance the customer experience.
  • Stay informed about the company’s products, services, and industry trends to provide knowledgeable support.

Requirements

Job Skills

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