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Customer Support Engineer

posted by: spj_bot

InfyStrat is seeking a dedicated Customer Support Engineer to join our customer success team. In this role, you will be responsible for providing exceptional technical support to our clients, ensuring their issues are resolved efficiently and effectively. You will work closely with customers to diagnose problems, implement solutions, and provide guidance on best practices for our products and services. The ideal candidate will have a strong technical background, excellent communication skills, and a passion for delivering outstanding customer service. At InfyStrat, we believe in building long-lasting relationships with our clients, and your efforts will be vital in maintaining their trust and satisfaction.

Responsibilities

  • Respond to customer inquiries and support requests via phone, email, or chat.
  • Diagnose technical issues and provide effective solutions to customers.
  • Document and track support requests in the ticketing system.
  • Collaborate with development and engineering teams to resolve complex issues.
  • Provide training and support documentation to empower customers to use our products effectively.
  • Monitor customer satisfaction and seek feedback to improve service delivery.
  • Stay up-to-date with product updates and industry trends to offer informed support.

Requirements

Job Skills

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Client Service Manager - Singapore

posted by: spj_bot

As an Client Service Manager, you will be responsible for efficiently and accurately processing customer orders from receipt to fulfillment. Your primary objective will be to ensure that orders are processed in a timely manner, with a strong focus on accuracy and attention to detail. You will play a crucial role in ensuring customer satisfaction by coordinating order processing activities and maintaining effective communication with internal teams and external partners. 

Requirements

Job Skills

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Fleet Consultant

posted by: spj_bot

We have a fantastic opportunity for you to join our new Fleet Specialist Team in Burnley town centre. In this exciting position, you will reach out to our existing, valued customers to discuss their day to day fleet needs and how we can offer a wide range of products to help reduce costs, admin, and time. You will be sales focused and have a consultative approach when speaking to our customers.

Like many of our current Reps you may not have worked in Sales previously, but we’ll provide you with all the skills and knowledge you’ll need to succeed!

Duties & Responsibilities

  • Maintain a full understanding of our product offerings and the market.
  • Plan & prioritise sales activities
  • Maintain and develop new customers through appropriate sales methods
  • Deliver a high quality of service, increasing business growth, and customer satisfaction.
  • Respond to and follow up sales enquiries using appropriate methods.
  • Log information on calls and update all customer records on our CRM system.
  • Any other duties as may be reasonably required.

Requirements

We know that sometimes people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need!

Job Skills

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Service Advisor

posted by: spj_bot

Elite is looking for a knowledgeable and customer-focused Service Advisor to join our team. The Service Advisor plays a crucial role in ensuring exceptional customer service and communication between the customers and the service department.

Key Responsibilities

  • Greet customers and ascertain their automotive service needs.
  • Assist customers by providing advice on repairs and maintenance services.
  • Prepare and present detailed service estimates and obtain customer approvals.
  • Coordinate the scheduling of service appointments and manage workflow in the service department.
  • Communicate with service technicians about the specifics of customer needs and repair recommendations.
  • Follow up on service appointments and ensure customer satisfaction with service received.
  • Review vehicle history and make tailored service recommendations.
  • Handle customer complaints and resolve issues effectively.
  • Maintain accurate records of services performed on vehicles and other administrative tasks.

Requirements

Qualifications:

Job Skills

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Client Service Manager (OP) - IND

posted by: spj_bot

As an Order processor , you will be responsible for efficiently and accurately processing customer orders from receipt to fulfillment. Your primary objective will be to ensure that orders are processed in a timely manner, with a strong focus on accuracy and attention to detail. You will play a crucial role in ensuring customer satisfaction by coordinating order processing activities and maintaining effective communication with internal teams and external partners. 

Duties and Responsibilities: 

Job Skills

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Business Development Manager

posted by: spj_bot

About us:

At Motia, we’re not just about Fuel Cards we’re at the forefront of fleet solutions, providing innovative services that power businesses across the UK. We’re committed to creating an environment where everyone can thrive. Our culture fosters collaboration, innovation, and growth, ensuring you can build a career, not just a job. With over 250 employees across five offices, we support over 50,000 customers nationwide. Whether you’re passionate about sales, technology, customer service, or management, you’ll find opportunities here that will challenge, inspire, and reward you.

Position Overview:

As a Business Development Manager, you will drive new business opportunities by actively engaging with prospective new clients, cold leads, warm referrals and self-generation of new business leads. In your role, you will actively manage and grow your own pipeline of new business opportunities for fleets up to 24 vehicles. You will nurture the client relationship from the initial prospecting stage to sales completion. This position will cover the southern region.

Duties & Responsibilities:

Job Skills

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Business Development Manager

posted by: spj_bot

About us:

At Motia, we’re not just about Fuel Cards we’re at the forefront of fleet solutions, providing innovative services that power businesses across the UK. We’re committed to creating an environment where everyone can thrive. Our culture fosters collaboration, innovation, and growth, ensuring you can build a career, not just a job. With over 250 employees across five offices, we support over 50,000 customers nationwide. Whether you’re passionate about sales, technology, customer service, or management, you’ll find opportunities here that will challenge, inspire, and reward you.

Position Overview:

As a Business Development Manager, you will drive new business opportunities by actively engaging with prospective new clients, cold leads, warm referrals and self-generation of new business leads. In your role, you will actively manage and grow your own pipeline of new business opportunities for fleets up to 24 vehicles. You will nurture the client relationship from the initial prospecting stage to sales completion. This position will cover our Ireland region.

Duties & Responsibilities:

Job Skills

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Warehouse Operative - UK

posted by: spj_bot

This position is primarily responsible for executing and supporting all functions of the warehouse department, including administrative and physical job responsibilities as required. 

Responsibilities 

Job Skills

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Warehouse Operative - Singapore

posted by: spj_bot

This position is primarily responsible for executing and supporting all functions of the warehouse department, including administrative and physical job responsibilities as required. 

Responsibilities 

 

Job Skills

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German Speaking - Customer Service in Malta - Fully Paid Relocation

posted by: spj_bot

Next Job Abroad is thrilled to present an exciting opportunity for a German Speaking Customer Service Representative to join our dynamic team in the beautiful country of Malta. If you have a passion for delivering exceptional customer support and thrive in a fast-paced environment, this role could be the perfect fit for you. As a key member of our customer service team, you will assist German-speaking clients with their inquiries and ensure they have a fantastic experience while engaging with our iGaming services.

We offer fully paid relocation so you can embark on this exciting journey and immerse yourself in Malta's rich culture and history.

Responsibilities

  • Provide high-quality customer support in German through live chat, email, and phone.
  • Assist customers with questions regarding their gaming accounts, promotions, and technical issues.
  • Resolve customer inquiries and issues swiftly while ensuring high satisfaction levels.
  • Maintain accurate records of customer interactions in our CRM system.
  • Collaborate with team members to enhance the overall customer experience.
  • Stay up-to-date with our products and best practices in customer service.

Requirements

Job Skills

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