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French Speaking Customer Service for Automotive industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for French Speaking Customer Service Representatives in the automotive industry. This role is perfect for individuals who are passionate about cars and dedicated to providing exceptional service to customers. As a representative, you will assist clients with inquiries related to automotive products, services, and support, utilizing your fluency in French to ensure clear communication.


Key Responsibilities

  • Manage customer inquiries regarding automotive products, warranties, and services via phone, email, and live chat in French.
  • Provide accurate information on vehicle specifications, features, and maintenance options.
  • Assist customers with service appointments, troubleshooting issues, and resolving complaints.
  • Document customer interactions and maintain accurate records in the CRM system.
  • Collaborate with technical and sales teams to enhance the customer experience.
  • Stay updated on industry trends, product launches, and automotive technologies.

Requirements

Job Skills

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Dutch Speaking Customer Service for Retail industry

posted by: spj_bot

Mercier Consultancy MD is delighted to present an excellent opportunity for Dutch Speaking Customer Service Representatives in the retail industry. This position is ideal for individuals who are enthusiastic about delivering top-notch customer service and thrive in a busy retail environment. As a representative, you will support customers in Dutch, helping them with inquiries regarding products, services, and order management, ensuring a satisfying shopping experience.


Key Responsibilities

  • Handle customer inquiries related to retail products, services, and promotions through phone, email, and live chat in Dutch.
  • Assist customers with order placements, modifications, and returns.
  • Resolve issues and complaints efficiently, ensuring a positive customer experience.
  • Document customer interactions accurately in the internal system for tracking purposes.
  • Collaborate with team members to ensure alignment on promotions and product availability.
  • Stay updated on product knowledge to provide accurate information to customers.

Requirements

Job Skills

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Dutch Speaking Customer Service for Hospitality & Tourism industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a fantastic opportunity for Dutch Speaking Customer Service Representatives in the Hospitality & Tourism industry. This role is ideal for individuals who are passionate about travel and delivering exceptional customer experiences. As a member of our customer service team, you will assist customers with inquiries related to accommodations, travel bookings, and tourism services, all while providing support in Dutch.


Key Responsibilities

  • Manage customer inquiries regarding hotel bookings, travel arrangements, and tourism activities via phone, email, and live chat in Dutch.
  • Provide detailed information on available services, promotions, and travel guidelines.
  • Assist customers with reservation changes, cancellations, and special requests.
  • Effectively resolve any issues or complaints, ensuring customer satisfaction.
  • Document all interactions accurately in the CRM system for future reference.
  • Collaborate with hotel and tourism partners to ensure a seamless customer experience.
  • Stay updated on travel trends, destinations, and company offerings to provide relevant information to customers.

Requirements

Job Skills

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Dutch Speaking Customer Service for Finance industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for Dutch Speaking Customer Service Representatives in the finance industry. This role is essential for individuals who are detail-oriented and have a passion for providing excellent service in a dynamic financial environment. As a customer service representative, you will assist clients with their financial inquiries while ensuring accurate and timely responses in Dutch.


Key Responsibilities

  • Manage customer inquiries related to financial products, services, and account management via phone, email, and chat in Dutch.
  • Provide guidance on financial transactions, investment options, and regulatory compliance.
  • Assist in resolving issues related to accounts, payments, and reports.
  • Document all customer interactions accurately and maintain comprehensive records.
  • Collaborate with financial advisors and other teams to enhance customer experience.
  • Stay updated on financial regulations and market trends to provide accurate information to clients.

Requirements

Job Skills

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Dutch Speaking Customer Service for Banking industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Dutch Speaking Customer Service Representatives in the banking industry. This position is ideal for individuals who have a strong interest in financial services and a commitment to delivering exceptional customer support. As a representative, you will assist clients in navigating banking products and services, all while communicating effectively in Dutch.


Key Responsibilities

  • Manage customer inquiries related to banking products, services, and account management via phone, email, and chat in Dutch.
  • Provide detailed information on account options, loan products, and investment services.
  • Assist customers with online banking, transaction inquiries, and troubleshooting issues.
  • Resolve customer complaints and ensure a high level of customer satisfaction.
  • Document all customer interactions accurately and maintain comprehensive records in the CRM system.
  • Collaborate with internal teams to improve service delivery and customer experience.
  • Stay informed about banking regulations and financial products to provide accurate assistance.

Requirements

Job Skills

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(fluent Czech) Customer Support Consultant (remotely)

posted by: spj_bot

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What You Will Do:

  • Communicate with hot leads and existing customers via calls, emails, and chats
  • Build strong and lasting customer relationships
  • Keep up with evolving tools and technology
  • Handle sensitive customer data with care and security
  • Apply the latest and greatest customer happiness practices
  • Maintain deep understanding of client solutions and meet KPI
  • Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Job Skills

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Field Support Representative

posted by: spj_bot

DSI Systems Inc. has an immediate opening for a Field Support Representative. The Field Support Representative (AT&T) plays a critical role in ensuring consistent, high-quality retail execution across assigned locations. This role is primarily focused on daily in-store visits, maintaining brand standards for AT&T, supporting retail staff, and capturing field-level insights. Representatives are the frontline ambassadors of AT&T in the field, ensuring that every store visit drives operational excellence and customer readiness.

At DSI, our culture is built on a foundation of teamwork, accountability, and a commitment to field excellence. We believe in empowering our Field Support Representatives to build strong relationships with store management, deliver exceptional customer experiences, and uphold the highest standards of merchandising and retail execution. Our team thrives on collaboration, continuous improvement, and a shared passion for representing the AT&T brand with integrity and professionalism.


What You'll Be Doing

Job Skills

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(fluent English) Product Support Consultant (Water Solutions, Global)

posted by: spj_bot

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Product Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What You Will Do:

  • Deliver outstanding customer support via emails and calls;
  • Assist customers with product-related inquiries;
  • Support customers throughout the purchase process;
  • Stay up to date with product changes and updates;
  • Troubleshoot technical issues over the phone;
  • Maintain deep understanding of client solutions and meet KPI;
  • Communicate with developers and cross-functional specialists;

What you need to succeed in this role:

Job Skills

View the job post & apply

(fluent English) Product Support Consultant (Water Solutions)

posted by: spj_bot

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Product Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What You Will Do:

  • Deliver outstanding customer support via chats, emails, and calls
  • Assist customers with product-related inquiries
  • Support customers throughout the purchase process
  • Stay up to date with product changes and updates.
  • Troubleshoot technical issues over the phone
  • Maintain deep understanding of client solutions and meet KPI
  • Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Job Skills

View the job post & apply

Spanish Speaking Customer Service for Luxury Goods industry - Greece

posted by: spj_bot

Mercier Consultancy MD is delighted to offer a luxurious opportunity for Spanish Speaking Customer Service Representatives in the Luxury Goods industry, specifically tailored for our clientele in Greece. If you have a flair for high-end products and possess a passion for delivering exceptional customer experiences, we invite you to be part of our distinguished team. In this role, you will assist customers with inquiries related to luxury products, ensuring they receive world-class service in Spanish.


Key Responsibilities

  • Provide personalized customer service and assistance regarding luxury goods via phone, email, and live chat in Spanish.
  • Guide customers in selecting products, understanding features, and navigating the purchasing process.
  • Handle inquiries related to order status, delivery, and returns with meticulous attention to detail.
  • Address customer complaints and resolve issues in a timely and professional manner.
  • Document all customer interactions and maintain accurate records in our CRM system.
  • Collaborate with sales and logistics teams to ensure a seamless customer experience.
  • Stay informed about luxury fashion trends, product offerings, and promotional events.

Requirements

Job Skills

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