CRM

Italian Speaking Customer Service for Logistics Company in Greece

posted by: spj_bot

Mercier Consultancy MD is pleased to announce an opening for Italian Speaking Customer Service Representatives for a leading Logistics Company based in Greece. This position is perfect for individuals who have a passion for logistics, supply chain solutions, and delivering excellent customer service. As a customer service representative, you will assist clients in Italian, providing them with the necessary support and information regarding their logistics needs.


Key Responsibilities

  • Handle customer inquiries related to logistics services, shipment tracking, and delivery schedules via phone, email, and chat in Italian.
  • Assist customers with service requests, pricing inquiries, and contract management.
  • Resolve customer complaints and issues efficiently, ensuring satisfaction and loyalty.
  • Document all customer interactions and maintain accurate records in the CRM system.
  • Collaborate with internal teams, including operations and dispatch, to provide timely support to customers.
  • Stay informed about logistics trends and service offerings to enhance customer interactions.

Requirements

Job Skills

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Greek Speaking Customer Service for Finance Company in Athens, Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce a position for Greek Speaking Customer Service Representatives for a leading finance company located in Athens, Greece. This role is perfect for individuals who are eager to help clients with their financial inquiries and are dedicated to delivering outstanding customer service. As a representative, you will engage with customers in Greek to assist them with a wide range of financial products and services.


Key Responsibilities

  • Handle customer inquiries related to financial services and products, including account management, loan applications, and investment options via phone, email, and chat in Greek.
  • Provide accurate information and guidance to customers, ensuring a clear understanding of financial processes and policies.
  • Assist customers in resolving issues or discrepancies with their accounts and financial transactions.
  • Document all customer interactions in the CRM system for effective record-keeping and follow-up.
  • Collaborate with internal teams to address customer concerns and enhance service delivery.
  • Stay updated on financial regulations, products, and market trends to provide relevant information to customers.

Requirements

Job Skills

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Greek Speaking Customer Service for Corporate Services Company in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce a position for Greek Speaking Customer Service Representatives at a leading Corporate Services Company in Greece. This role is perfect for individuals who are keen on delivering exceptional service in a corporate environment. As a customer service representative, you will assist clients with inquiries related to corporate services, ensuring they receive the highest level of support while communicating in Greek.


Key Responsibilities

  • Manage customer inquiries related to corporate services, including business registration, compliance, and financial services via phone, email, and chat in Greek.
  • Provide clients with detailed information about service offerings and assist with the application processes.
  • Resolve customer complaints effectively, demonstrating strong problem-solving skills to ensure client satisfaction.
  • Document all customer interactions accurately in the CRM system for future reference.
  • Collaborate with internal departments to expedite service delivery and address client concerns.
  • Stay informed about changes in corporate regulations and business processes to provide accurate guidance to clients.

Requirements

Job Skills

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French Speaking Customer Service for Fintech Company in Greece

posted by: spj_bot

Mercier Consultancy MD is pleased to announce an opening for French Speaking Customer Service Representatives for a leading Fintech company based in Greece. This position is perfect for individuals who are enthusiastic about financial technology and are committed to delivering exceptional customer experiences. In this role, you will engage with clients in French, assisting them with inquiries related to fintech services, products, and account management.


Key Responsibilities

  • Manage and respond to customer inquiries regarding fintech services via phone, email, and chat in French.
  • Provide detailed information about product features, functionalities, and financial services.
  • Assist customers with account setup, troubleshooting, and transaction-related inquiries.
  • Resolve customer complaints and issues efficiently, ensuring customer satisfaction.
  • Document all customer interactions accurately in the CRM system for future reference.
  • Collaborate with internal teams to enhance service delivery and improve customer experiences.
  • Stay informed about industry regulations, trends, and updates to provide accurate assistance.

Requirements

Job Skills

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French Speaking Customer Service for Automotive Company in Greece

posted by: spj_bot

Mercier Consultancy MD is pleased to announce a vacancy for French Speaking Customer Service Representatives for an esteemed automotive company in Greece. This exciting opportunity is perfect for individuals who are passionate about the automotive industry and committed to delivering outstanding customer support. In this role, you will engage with clients in French, assisting them with inquiries related to automotive products and services.


Key Responsibilities

  • Respond to customer inquiries concerning automotive products, services, and warranty details via phone, email, and chat in French.
  • Provide information about vehicle specifications, availability, and promotions to assist customers in their purchasing decisions.
  • Help customers with order tracking, service appointments, and technical support.
  • Effectively resolve any customer complaints or issues while ensuring a high level of service satisfaction.
  • Accurately document all customer interactions and maintain detailed records in the CRM system.
  • Collaborate with internal departments, including sales and technical teams, to enhance customer experience.
  • Stay informed about the latest automotive trends, product updates, and industry developments.

Requirements

Job Skills

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French Speaking Customer Service for Accounting Software Company in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an exciting opportunity for French Speaking Customer Service Representatives for an Accounting Software Company in Greece. This role is ideal for individuals with a passion for technology and accounting who enjoy assisting customers with their software inquiries. In this position, you will support clients in navigating accounting software solutions, ensuring they have a seamless and positive experience in French and English.


Key Responsibilities

  • Provide exceptional customer service by addressing inquiries related to accounting software features and functionalities via phone, email, and chat in French.
  • Assist customers with troubleshooting software issues and offer guidance on best practices for usage.
  • Educate clients on software updates, new features, and technical support resources.
  • Document all customer interactions accurately in the CRM system.
  • Collaborate with technical support teams to resolve complex software issues in a timely manner.
  • Stay updated on accounting principles and software developments to provide accurate information and support.

Requirements

Job Skills

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Fitbit Products Support Specialist with Danish - Work In Sofia, Bulgaria

posted by: spj_bot

Join Mercier Consultancy MD as a Fitbit Products Support Specialist with Danish in Sofia, Bulgaria! This exciting opportunity is perfect for individuals eager to engage with customers and help them maximize their experience with Fitbit products. As a specialist, you will provide essential support to our Danish-speaking users, assisting them in navigating their health and fitness journeys with our technology.


Key Responsibilities

  • Offer exceptional customer support to Danish-speaking clients through phone, email, and chat regarding Fitbit products.
  • Assist customers in setting up devices, troubleshooting issues, and understanding product features.
  • Provide valuable insights on health tracking, including advice on utilizing the app and product functionalities effectively.
  • Document all customer interactions and resolutions accurately in our CRM system.
  • Collaborate with technical teams to escalate complex issues when necessary.
  • Keep informed about the latest Fitbit products and updates to provide informed assistance to customers.

Requirements

Job Skills

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Dutch Speaking Customer Service for Tech Company in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Dutch Speaking Customer Service Representatives for a tech company based in Greece. This role is perfect for individuals who are passionate about technology and dedicated to providing exceptional support to customers. As a representative, you will assist clients in navigating tech-related inquiries and ensure they have a seamless experience while communicating in Dutch.


Key Responsibilities

  • Manage customer inquiries regarding tech products, services, and troubleshooting via phone, email, and chat in Dutch.
  • Provide support for product setup, usage, and ongoing maintenance.
  • Educate customers about features, updates, and best practices for optimizing their tech experience.
  • Resolve customer issues and complaints efficiently and professionally.
  • Document all customer interactions accurately in the CRM system.
  • Collaborate with technical teams to provide comprehensive solutions to customer problems.
  • Stay informed on the latest tech industry developments and product offerings to assist customers effectively.

Requirements

Job Skills

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Dutch Speaking Customer Service for Social Media Company in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an opening for Dutch Speaking Customer Service Representatives for a leading Social Media Company based in Greece. This position is perfect for individuals who are enthusiastic about social media and passionate about assisting users in navigating their online experiences. In this role, you will support Dutch-speaking clients, providing guidance and information regarding their social media inquiries.


Key Responsibilities

  • Respond to customer inquiries in Dutch related to social media account management, features, and policies via phone, email, and live chat.
  • Assist customers with issues regarding account setup, content guidelines, and troubleshooting technical problems.
  • Provide accurate and timely information on platform updates, features, and best practices.
  • Resolve customer complaints and any operational issues efficiently and effectively.
  • Document customer interactions thoroughly and accurately in the CRM system.
  • Work collaboratively with internal teams to improve customer satisfaction and service delivery.
  • Stay informed about social media trends and platform changes to enhance the customer experience.

Requirements

Job Skills

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Dutch Speaking Customer Service for Automotive Company in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Dutch Speaking Customer Service Representatives to join an esteemed Automotive Company in Greece. This role is perfect for individuals who are passionate about the automotive industry and possess a strong commitment to customer satisfaction. As a customer service representative, you will assist clients in Dutch, addressing their inquiries and providing assistance related to automotive products and services.


Key Responsibilities

  • Manage customer inquiries regarding automotive products, services, and support via phone, email, and live chat in Dutch.
  • Provide accurate information about vehicle features, pricing, availability, and warranties.
  • Assist customers with order placements, service bookings, and any related inquiries.
  • Resolve customer complaints and technical issues effectively while maintaining high levels of satisfaction.
  • Document all customer interactions accurately in the CRM system for future reference.
  • Collaborate with internal teams to ensure a seamless customer experience and timely resolutions.
  • Stay informed about automotive trends, product updates, and company initiatives to provide relevant information to customers.

Requirements

Job Skills

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