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Latvian Speaking Customer Service for Information Technology (IT) industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an exciting opportunity for Latvian Speaking Customer Service Representatives in the Information Technology (IT) industry. This role is perfect for individuals who are passionate about technology and dedicated to providing excellent customer support. As a representative, you will engage with clients in Latvian, assisting them with technical inquiries and ensuring they receive the highest level of service.


Key Responsibilities

  • Manage customer inquiries related to IT products, services, and support via phone, email, and chat in Latvian.
  • Provide troubleshooting assistance, technical support, and guidance on product usage.
  • Assist customers with account management, service inquiries, and billing questions.
  • Resolve customer complaints and technical issues in a timely and constructive manner.
  • Document all customer interactions accurately in the CRM system for future reference.
  • Collaborate with technical teams to ensure efficient service delivery and issue resolution.
  • Stay updated on industry trends, product features, and enhancements to provide relevant information to customers.

Requirements

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Application Engineer, Consultant Liaison Americas - (Remote - US)

posted by: spj_bot

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for an Application Engineer, Consultant Liaison Americas in the USA.

In this role, you will play a critical part in driving the growth strategy for fixed installations in the Americas market. You’ll serve as the representative of the brand, providing technical support, sound design assistance, and training to the consultant community. By working closely with regional teams, you will contribute to the implementation of strategies that drive brand awareness and sales. You will also maintain relationships with key consultants and design engineers while supporting projects through trade shows, presentations, and events. Your role will require a mix of technical expertise, relationship management, and strategic vision to help achieve company objectives and market growth.

Accountabilities:

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