communication skills

Norwegian Speaking Customer Service for Insurance industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for Norwegian Speaking Customer Service Representatives in the insurance industry. This role is ideal for individuals who have a strong background in customer service and a keen interest in helping clients navigate their insurance options. As a customer service representative, you will assist customers with their inquiries in Norwegian, providing them with the information they need to make informed decisions.


Key Responsibilities

  • Manage customer inquiries related to insurance policies, claims, and services via phone, email, and live chat in Norwegian.
  • Provide detailed explanations of insurance products, coverage options, and terms and conditions.
  • Assist customers with the claims process, including documentation and follow-up.
  • Resolve customer complaints and issues in a timely and efficient manner.
  • Accurately document all customer interactions in the CRM system to ensure proper follow-up and record-keeping.
  • Collaborate with internal teams to improve service delivery and customer satisfaction.
  • Stay informed about industry trends and updates to provide accurate information to customers.

Requirements

Job Skills

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Lithuanian Speaking Customer Service for Telecommunications industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for Lithuanian Speaking Customer Service Representatives in the telecommunications industry. This role is ideal for individuals who are passionate about technology and committed to providing excellent customer support. As a customer service representative, you will communicate with clients in Lithuanian, assisting them with their telecommunications inquiries and ensuring they have a positive experience.


Key Responsibilities

  • Handle customer inquiries related to telecommunications services, including plans, devices, and troubleshooting via phone, email, and chat in Lithuanian.
  • Assist customers with account setup, billing inquiries, and service changes.
  • Provide accurate and timely information regarding product features, offers, and service availability.
  • Effectively resolve customer complaints and technical issues to ensure satisfaction.
  • Document all customer interactions and maintain detailed records in the CRM system.
  • Collaborate with internal teams to improve service delivery and enhance customer experiences.
  • Stay informed about new products, services, and industry trends to assist customers effectively.

Requirements

Job Skills

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Lithuanian Speaking Customer Service for Social Media industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an opening for Lithuanian Speaking Customer Service Representatives in the Social Media industry. This is an exciting opportunity for individuals who are passionate about digital communication and social media platforms. In this role, you will support users by addressing their inquiries and providing solutions in Lithuanian, ensuring a positive experience across our social media channels.


Key Responsibilities

  • Manage customer inquiries regarding social media platform features, policies, and troubleshooting via phone, email, and chat in Lithuanian.
  • Assist users with account settings, privacy concerns, and content management.
  • Provide timely updates on platform changes, trends, and new features.
  • Resolve user complaints and issues with a focus on delivering exceptional customer satisfaction.
  • Document all customer interactions and maintain accurate records in the CRM system.
  • Collaborate with cross-functional teams to improve user experience and address issues.
  • Stay informed about the latest social media developments and best practices to provide relevant guidance.

Requirements

Job Skills

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Lithuanian Speaking Customer Service for Retail industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a job opening for Lithuanian Speaking Customer Service Representatives in the retail industry. This position is perfect for individuals who are enthusiastic about customer service and have a passion for the retail environment. As a representative, you will play a key role in delivering exceptional service to customers, helping them with inquiries regarding products, orders, and store policies, all while utilizing your fluency in Lithuanian.


Key Responsibilities

  • Handle customer inquiries related to retail products, services, and policies via phone, email, and live chat in Lithuanian.
  • Assist customers with order placements, adjustments, and returns.
  • Provide detailed product information and recommendations based on customer needs.
  • Resolve customer complaints and issues in a timely manner, ensuring satisfaction.
  • Document customer interactions and maintain accurate records in the CRM system.
  • Collaborate with team members to enhance the customer service experience.
  • Staying updated on retail trends and promotions to better assist customers.

Requirements

Job Skills

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Lithuanian Speaking Customer Service for Real Estate industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a unique opportunity for Lithuanian Speaking Customer Service Representatives in the Real Estate industry. If you have a passion for real estate and a commitment to delivering excellent customer service, this role is tailored for you. As a customer service representative, you will assist clients with their inquiries and provide them with crucial information about properties and services in their native language.


Key Responsibilities

  • Manage customer inquiries related to real estate listings, property tours, and services via phone, email, and live chat in Lithuanian.
  • Provide detailed information on property features, availability, and pricing.
  • Assist clients with appointment scheduling for viewings and follow-ups.
  • Resolve customer issues or complaints effectively, ensuring a positive experience.
  • Accurately document all customer interactions and maintain up-to-date records in the CRM system.
  • Work closely with real estate agents and other teams to facilitate smooth transactions.
  • Stay informed about market trends and company offerings to offer knowledgeable assistance to customers.

Requirements

Job Skills

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Lithuanian Speaking Customer Service for Media & Entertainment industry

posted by: spj_bot

Mercier Consultancy MD is delighted to announce an opening for Lithuanian Speaking Customer Service Representatives in the Media & Entertainment industry. This role is a fantastic opportunity for individuals who are enthusiastic about media and entertainment and excel in providing customer support. As a representative, you will engage with customers in Lithuanian, addressing their inquiries and ensuring they enjoy a seamless experience with our entertainment services.


Key Responsibilities

  • Handle customer inquiries regarding media and entertainment products, services, and subscriptions via phone, email, and chat in Lithuanian.
  • Assist customers with account management, content access, and troubleshooting issues.
  • Provide information on new releases, promotions, and service updates.
  • Resolve concerns and complaints efficiently, ensuring a positive customer experience.
  • Document customer interactions accurately and follow up as needed.
  • Collaborate with marketing and content teams to enhance customer engagement.
  • Stay updated on industry trends and product offerings to effectively assist customers.

Requirements

Job Skills

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Lithuanian Speaking Customer Service for Insurance industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a fantastic opportunity for Lithuanian Speaking Customer Service Representatives in the insurance industry. This role is ideal for individuals who are dedicated to providing exceptional service and have a passion for helping clients navigate their insurance needs. As a customer service representative, you will assist policyholders in understanding their coverage and addressing any inquiries they may have.


Key Responsibilities

  • Manage customer inquiries related to insurance policies, claims, and coverage options in Lithuanian via phone, email, and live chat.
  • Provide clear explanations of policy details, terms, and conditions to clients.
  • Assist customers with the claims process, including documentation and follow-up.
  • Resolve issues and concerns efficiently while maintaining a high level of customer satisfaction.
  • Document customer interactions accurately in the CRM system for future reference.
  • Collaborate with underwriting and claims teams to ensure timely support and communication.
  • Stay updated on insurance products and industry regulations to offer knowledgeable assistance.

Requirements

Job Skills

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Lithuanian Speaking Customer Service for Information Technology (IT) industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for Lithuanian Speaking Customer Service Representatives in the Information Technology (IT) industry. This position is an excellent opportunity for individuals who are enthusiastic about technology and have a passion for helping customers. As a member of our customer service team, you will assist clients in navigating technical issues and providing support in Lithuanian, ensuring they have a seamless experience with our IT products and services.


Key Responsibilities

  • Handle customer inquiries related to IT products and services via phone, email, and live chat in Lithuanian.
  • Provide technical support and troubleshooting assistance for software and hardware issues.
  • Educate customers on product features and best practices for optimal use.
  • Document customer interactions and solutions in the CRM system for future reference.
  • Collaborate with IT teams to escalate and resolve complex technical issues.
  • Stay up-to-date with industry trends and advancements to better assist customers.

Requirements

Job Skills

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Lithuanian Speaking Customer Service for Hospitality & Tourism industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a vacancy for Lithuanian Speaking Customer Service Representatives in the Hospitality & Tourism industry. This position is ideal for enthusiastic individuals who love engaging with people and are passionate about providing exceptional customer service. As a representative, you will assist tourists and hospitality clients in navigating their inquiries and ensure they have a delightful experience.


Key Responsibilities

  • Respond to customer inquiries regarding travel arrangements, accommodations, and local attractions via phone, email, and live chat in Lithuanian.
  • Provide accurate information about services, bookings, and hospitality options.
  • Assist in resolving customer issues, complaints, and last-minute changes professionally and efficiently.
  • Document customer interactions thoroughly in our CRM system.
  • Collaborate with hotel and service providers to ensure seamless customer experiences.
  • Stay informed about local tourism developments and hospitality trends to better assist customers.

Requirements

Job Skills

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Lithuanian Speaking Customer Service for Healthcare industry

posted by: spj_bot

Mercier Consultancy MD is delighted to present an opportunity for Lithuanian Speaking Customer Service Representatives in the healthcare industry. This role is perfect for compassionate individuals who are dedicated to helping others and eager to support patients and healthcare providers. As a representative, you will navigate inquiries related to healthcare services, ensuring that clients receive the information and assistance they need in Lithuanian.


Key Responsibilities

  • Respond to customer inquiries about healthcare services, appointment scheduling, and patient support through phone, email, and chat in Lithuanian.
  • Guide patients through healthcare processes, including insurance verification and benefits.
  • Resolve issues and concerns promptly and empathetically, ensuring a positive experience for all clients.
  • Maintain accurate documentation of customer interactions in the system for continuity of care.
  • Collaborate with healthcare professionals and administrative teams to enhance service delivery.
  • Stay updated on healthcare policies, procedures, and service changes to provide accurate information.

Requirements

Job Skills

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