About DSI

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout fora passionate and driven District Manager to join our growing team! Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The District Manager (DM) will oversee a team of Retail Support Specialist (RSS) who support AT&T customers within national retail locations. In this leadership role, you are responsible for driving operational excellence, elevating customer experience, and ensuring your team delivers expert guidance on account inquiries, device troubleshooting, billing issues, order support, and escalated service concerns.

You will lead, develop, and coach RSS to provide accurate information, resolve customer issues efficiently, and build strong working relationships with retail staff and third-party labor partners. The District Manager ensures consistent execution of AT&T standards across all stores, maintains alignment with store leadership, and upholds a culture of professionalism, partnership, and best in class customer experience.

Responsibilities

Team Leadership & Development

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding technical support via calls, chats and emails;
• Build strong and lasting customer relationships;
• Keep up with evolving tools and technology;
• Handle sensitive customer data with care and security;
• Apply the latest and greatest customer happiness practices;
• Maintain deep understanding of client solutions and meet KPI;
• Communicate with developers and cross-functional specialists.

What you need to succeed in this role:

Join Our Team!

Are you fluent in Czech and searching for an exciting new opportunity? At Mercier Consultancy MD, we are looking for a dedicated and enthusiastic Czech Speaking Customer Representative who is ready for a paid relocation to Greece!

This (work from home) role offers a fantastic paid relocation benefit, allowing you to enjoy the beautiful lifestyle that Greece has to offer while contributing to our commitment to exceptional customer service.

Your Role:

• Provide outstanding customer support to Czech-speaking clients, addressing their inquiries with professionalism and care.
• Communicate effectively through various channels such as phone, email, and chat.
• Familiarize yourself with our systems to provide accurate and efficient service.
• Collaborate with team members to ensure quick resolution of customer issues.

Requirements

• Fluency in Czech (both written and spoken) is essential for effective communication with clients.
• Strong communication and interpersonal skills with a focus on customer satisfaction.
• Eager to learn new tools and technologies suited for remote work.
• Self-motivated, proactive, and able to perform well in a fast-paced environment.
• Open to relocating to Greece for this exciting opportunity!

Benefits

Join Our Team!

Are you fluent in Czech and eager for an exciting work opportunity? At Mercier Consultancy MD, we are looking for a dedicated and enthusiastic Czech Speaking Customer Representative who is ready to relocate to the beautiful country of Greece.

This (work from home) position comes with the fantastic benefit of paid relocation to Greece, allowing you to enjoy a vibrant lifestyle while providing exceptional customer service.

Your Role:

• Provide exceptional customer support to Czech-speaking clients, addressing their inquiries with professionalism and efficiency.
• Communicate across multiple channels including phone, email, and chat.
• Get familiar with our systems to ensure high-quality service delivery.
• Collaborate with team members to effectively resolve customer issues in a timely manner.

Requirements

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding technical support via emails and chats;
• Build strong and lasting customer relationships;
• Keep up with evolving tools and technology;
• Handle sensitive customer data with care and security;
• Apply the latest and greatest customer happiness practices;
• Maintain deep understanding of client solutions and meet KPI;
• Communicate with developers and cross-functional specialists.

What you need to succeed in this role:

Join Mercier Consultancy MD as a Dutch Speaking Outbound Sales Agent for Eneco! This remote position based in Greece offers an exciting opportunity to work with one of the leading energy companies in the Netherlands. In this role, you will engage with potential customers to promote Eneco's services and solutions, helping them transition to sustainable energy options.

Key Responsibilities

• Make outbound calls to Dutch-speaking prospects to inform them about Eneco’s products and services.
• Utilize persuasive communication skills to effectively sell energy solutions and convert leads into loyal customers.
• Achieve quarterly sales targets by consistently following up on leads and managing the sales cycle.
• Maintain an accurate record of customer interactions and sales activity using our CRM system.
• Work collaboratively with the marketing team to refine outreach strategies and enhance lead generation efforts.
• Deliver exceptional customer service to ensure client satisfaction while addressing inquiries and resolving issues as needed.
• Stay informed about Eneco’s offerings and industry trends to effectively communicate value propositions to potential clients.

Requirements

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 1000 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning and AI. Our business value and leadership has been recognized by various market research firms, including Forrester and Gartner.

We are seeking an experienced Technical Business Analyst / Consultant with strong expertise in technical requirement gathering, program management, and a solid understanding of the AWS ecosystem. The ideal candidate will act as a bridge between business stakeholders and technical teams, ensuring clarity, alignment, and successful delivery of solutions.

Key Responsibilities

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding technical support via emails and chats;
• Build strong and lasting customer relationships;
• Keep up with evolving tools and technology;
• Handle sensitive customer data with care and security;
• Apply the latest and greatest customer happiness practices;
• Maintain deep understanding of client solutions and meet KPI;
• Communicate with developers and cross-functional specialists.

What you need to succeed in this role: