Mercier Consultancy MD is thrilled to offer a unique opportunity for a Czech Speaking Customer Service Agent based in Bulgaria, complete with fully paid relocation. This role is perfect for individuals looking to embrace a new adventure while providing exceptional customer support to Czech-speaking clients in an international setting.

Responsibilities

• Deliver outstanding support to Czech-speaking customers via phone, email, and chat for various inquiries and issues.
• Provide accurate information regarding products and services, ensuring clarity and understanding for customers.
• Handle and resolve customer complaints professionally, striving for complete customer satisfaction.
• Maintain detailed records of customer interactions within the CRM system to uphold service standards.
• Collaborate with team members to enhance customer relationships and service delivery.
• Stay informed of product updates, company policies, and industry trends to provide informed assistance.

Requirements

Mercier Consultancy MD is seeking a talented Content Moderator proficient in both Czech and English to join our dynamic team in Sofia, Bulgaria! This role comes with a paid relocation package, making it an exciting opportunity for those looking to experience life in a vibrant city while ensuring a safe online environment. As a Content Moderator, you will review and manage user-generated content to guarantee compliance with community standards, while providing a positive experience for our users.

Key Responsibilities

• Moderate user-generated content in both Czech and English, adhering to established community guidelines.
• Assess and classify content accurately based on predefined moderation policies.
• Identify, report, and escalate instances of inappropriate content or violations to the relevant teams.
• Provide valuable insights regarding content trends and user interactions to inform moderation strategies.
• Collaborate with team members to develop and refine moderation processes.
• Stay up-to-date with company policies regarding content moderation and community engagement.

Requirements

Mercier Consultancy MD is excited to present a fantastic opportunity for commercial talents to join Eneco in Sofia, Bulgaria! This position not only offers the chance to work with a renowned energy company but also includes paid relocation. If you possess a strong commercial mindset and are looking to advance your career while experiencing the vibrant culture of Sofia, we encourage you to apply!

Key Responsibilities

• Utilize your commercial skills to identify business opportunities and drive sales initiatives for Eneco.
• Engage with clients to understand their needs and provide tailored energy solutions.
• Collaborate with internal teams to develop and execute effective sales strategies.
• Maintain and grow relationships with existing clients while proactively seeking new business leads.
• Monitor market trends and competitor activities to refine sales techniques and offerings.
• Achieve and exceed sales targets while contributing to overall team performance.

Requirements

About the Company:

Soar is a global fintech startup that specializes in financing and investment. Currently headquartered in Saudi Arabia, Soar is growing throughout the region with a mission to help people achieve their financial goals with innovative financial and property investment solutions and tools through its multi-purpose platform, designed to offer a simple and seamless user experience.

About the Role:

We are seeking a visionary UI/UX Manager to lead our design team in crafting seamless, intuitive, and high-performing digital experiences. You will own the end-to-end design process—from research to execution—while fostering a collaborative, high-performance culture. Your leadership will ensure Soar delivers a world-class user experience that aligns with our business goals and delights our users. Beyond design excellence, you will build and mentor a top-tier team, establish measurable performance standards, and provide clear, data-driven insights to stakeholders. If you thrive in a fast-paced environment and excel at translating complex workflows into elegant solutions, this role is for you.

Responsibilities:

Team Leadership & Development:

About Us:

Soar is a global fintech startup that specializes in financing and investment. Currently headquartered in Saudi Arabia, Soar is growing throughout the region with a mission to help people achieve their financial goals with innovative financial and property investment solutions and tools through its multi-purpose platform, designed to offer a simple and seamless user experience.

Title: Senior Manual Software Testing Engineer

Role Purpose:

A Manual Software Testing Engineer is responsible for ensuring software quality through systematic testing, bug identification, and detailed documentation of test results. They work closely with developers, product managers, and other stakeholders to verify that software meets specified requirements.

Job duties and Responsibilities:

Mercier Consultancy Medical is excited to offer an incredible opportunity for Speech Therapists keen on advancing their careers in the beautiful landscape of Ireland! This role not only presents a chance to enhance your professional journey but also comes with a fully paid relocation package to facilitate your move. As a Speech Therapist, you will be instrumental in diagnosing and treating communication and swallowing disorders across various age groups, helping clients achieve their communication goals and improve their quality of life. Your role will involve working closely with patients, families, and multidisciplinary teams to design and execute individualized therapy plans. If you are ready for a rewarding experience in a supportive environment, we would love to hear from you!

Mercier Consultancy MD is excited to offer fantastic Spanish Speaking Customer Service positions in beautiful Greece, complete with a fully paid relocation package! This opportunity allows you to advance your career while immersing yourself in the rich culture and stunning landscapes of Greece.

Why Work With Us?

At Mercier Consultancy MD, we are committed to creating a supportive and dynamic work environment. As part of our dedicated team, you will play a crucial role in delivering exceptional customer service and satisfaction to our clients.

Key Responsibilities

• Provide high-quality customer support to Spanish-speaking clients via phone, email, and chat, ensuring a professional and positive experience.
• Assist customers in understanding our products and services, delivering accurate information and helpful guidance.
• Swiftly and effectively resolve customer inquiries and complaints to maintain satisfaction.
• Document customer interactions accurately and perform follow-ups to ensure their needs are met.
• Collaborate with various departments to improve service quality and customer experience.
• Stay updated on company offerings and industry trends to provide the best support possible.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Portuguese Speaking Customer Service Agent based in Greece - with fully paid relocation! This position invites you to join a vibrant team dedicated to delivering excellent customer service to Portuguese-speaking clients. Experience the beauty of Greece while advancing your career in a dynamic work environment.

Responsibilities

• Provide support to Portuguese-speaking customers through phone, email, and chat, addressing inquiries related to products and services.
• Offer insightful information and solutions to enhance the customer experience, ensuring satisfaction with every interaction.
• Resolve customer complaints efficiently and professionally, escalating issues when necessary.
• Maintain accurate records of customer interactions and outcomes in the CRM system.
• Collaborate with colleagues and other departments to improve service quality and address customer needs effectively.
• Stay informed about product updates and company policies to provide the most accurate assistance to customers.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for a Polish Speaking Customer Service Agent in Bulgaria, with fully paid relocation! This role offers the chance to work in a vibrant environment while providing exceptional support to Polish-speaking customers. Join our team and be part of a company that values talent and offers a supportive workplace.

Responsibilities

• Assist Polish-speaking customers through phone, email, and chat, addressing inquiries related to products and services.
• Provide clear and accurate information to help customers navigate their options and resolve issues.
• Handle customer complaints with professionalism and a focus on reaching effective solutions.
• Maintain detailed records of customer interactions in the CRM system for consistency and quality assurance.
• Collaborate with team members to continuously improve service delivery and customer satisfaction.
• Stay informed about product updates and company policies to enhance customer support.

Requirements

Mercier Consultancy MD is proud to offer an exciting opportunity for an Italian Speaking Customer Service Agent in Greece, complete with fully paid relocation. This role is perfect for those looking to immerse themselves in a vibrant new culture while providing exceptional support to Italian-speaking customers for a renowned international brand.

Responsibilities

• Provide outstanding customer support to Italian-speaking clients via phone, email, and chat, addressing inquiries related to products and services.
• Assist customers with account management, order placements, and issue resolution efficiently and courteously.
• Document all customer interactions in the CRM system to ensure accurate tracking and follow-up.
• Collaborate with team members to enhance service delivery and contribute to a positive team environment.
• Stay informed about product details, promotions, and brand initiatives to effectively assist customers.
• Adapt to a multicultural workplace and participate in training sessions to improve product knowledge and customer service skills.

Requirements