Mercier Consultancy MD invites you to join our Dutch Customer Support Team in Bulgaria, with paid relocation included! This opportunity is perfect for those eager to immerse themselves in a new culture while providing outstanding service to our Dutch-speaking clients. As a vital member of our team, you will ensure that every customer interaction is positive and efficient.

Key Responsibilities

• Provide exceptional customer service to Dutch-speaking clients through various channels such as phone, email, and live chat.
• Address customer inquiries regarding products, services, and account issues promptly and professionally.
• Manage and resolve customer complaints while maintaining a high level of customer satisfaction.
• Document all customer interactions accurately in our CRM system and suggest improvements where needed.
• Work collaboratively with cross-functional teams to solve complex issues and enhance the overall customer experience.
• Stay updated on product knowledge, policies, and industry trends to provide informed support.

Requirements

Mercier Consultancy MD is thrilled to present exciting opportunities for Czech Speaking professionals in Sofia, Bulgaria, complete with a fully paid relocation package! We are seeking dynamic individuals who are ready to embark on a new adventure while contributing their skills to our thriving company. Join us in a vibrant work environment where you can make a genuine impact!

Key Responsibilities

• Engage with our Czech-speaking clients and provide excellent customer support through various channels, ensuring their needs are met effectively.
• Assist customers with inquiries, guide them through services, and resolve any issues they may encounter.
• Document interactions and maintain accurate records in our CRM system to enhance service quality.
• Collaborate with team members to ensure a seamless customer experience across the board.
• Contribute to the improvement of processes and service delivery through feedback and suggestions.
• Stay informed about product updates, industry trends, and company news to provide relevant support.

Requirements

Join Mercier Consultancy MD as a Nederlands Sprekende Klanten Service Agent and embark on an exciting remote opportunity in Greece! We are looking for enthusiastic individuals who are fluent in Dutch to provide exceptional support to our valued clients. This role requires a customer-focused mindset and a knack for solving problems effectively.

Responsibilities

• Deliver outstanding customer support to Dutch-speaking clients through various channels including phone, email, and chat.
• Assist customers with inquiries about our services and products, ensuring all questions are answered promptly.
• Address and resolve customer complaints with a focus on achieving high satisfaction levels.
• Maintain accurate records of customer interactions within our CRM system.
• Work closely with team members to enhance the overall customer experience.
• Stay updated on company services, industry trends, and best practices in customer service.

Requirements

Join the team at Mercier Consultancy MD as a Dutch Speaking Customer Service Representative and experience the thrill of delivering exceptional service from a beautiful location in Greece!

This role offers you the unique opportunity to work remotely while assisting our valued Dutch-speaking clients. You will be equipped with the tools and training you need to succeed in a supportive and dynamic environment.

What You’ll Do:

• Provide outstanding customer support to Dutch-speaking clients through phone, email, and chat.
• Address inquiries promptly and ensure customer satisfaction with every interaction.
• Collaborate with the team to enhance service processes and promote a positive customer experience.
• Engage in continuous learning and development to stay updated on product knowledge and systems.
• Enjoy the flexibility of a remote work environment while forming strong connections with colleagues.

Requirements

Who We’re Looking For:

• Fluency in Dutch (both written and spoken).
• Exceptional communication and customer service skills.
• Ability to work effectively in a remote team setting.
• Strong problem-solving skills and a proactive approach.
• A willingness to embrace a remote lifestyle in Greece while delivering top-notch customer service.

Benefits

Join Our Team!

Are you a Dutch speaker looking for an exciting opportunity in customer service? At Mercier Consultancy MD, we are thrilled to offer a unique position as a Customer Representative (Dutch-speaking) for a digital wallet.

This role provides an opportunity to work in Greece, immersing yourself in a vibrant culture while supporting our clients in the digital finance sector.

Your Role:

• Deliver exceptional customer support to Dutch-speaking clients using our digital wallet services, ensuring their inquiries are resolved efficiently and effectively.
• Communicate through various channels such as phone, email, and chat.
• Familiarize yourself with our digital wallet platform to assist customers with their needs.
• Collaborate with team members to ensure timely and accurate responses to customer requests.

Requirements

• Fluency in Dutch (both written and spoken) is essential for effective communication with clients.
• Strong customer service skills and the ability to problem-solve effectively.
• Willingness to learn about digital wallet services and related technologies.
• Self-motivated, adaptable, and capable of thriving in a remote work environment.
• Open to working in Greece and adapting to a multicultural setting!

Benefits

At Quento, the ICT arm of the Qualco Group, we deliver comprehensive and innovative solutions across AI, Digital Engineering, Cloud, and Cybersecurity, helping businesses accelerate digital transformation. With a presence in Greece, Luxembourg, and Belgium, and backed by the expertise of the Qualco Group, we combine deep technical knowledge with strategic partnerships to support business growth.

At Quento, we empower our people to innovate and lead in delivering transformative ICT solutions to our clients worldwide. Our high-performing, dynamic, and collaborative environment fosters professional growth at every stage. Quento Technologies seeks a highly motivated and experienced Senior Quality Assurance Engineer/Tester to join our team.

Your responsibilities will entail:

About Signal Ocean: Signal Ocean is the technology arm of the Signal Group. Our primary product, The Signal Ocean Platform, enables shipping professionals to securely handle, integrate, and assess intricate collections of private and public shipping data. Driven by advanced machine learning and artificial intelligence technologies, the platform provides tailored, exclusive insights that support our clients in achieving performance and efficiency.

About the role: At Signal, we are committed to finding people who are respectful, inclusive, and team players, embodying these values in every role.

What you will do in this role:

Join Mercier Consultancy MD as a Dutch Speaking Sales Representative with an exciting opportunity for relocation to Sofia, Bulgaria. We are seeking driven and customer-focused individuals who are proficient in Dutch and eager to excel in a vibrant new environment. In this role, you will be responsible for building relationships and driving sales of our client’s premium products and services in the market.

Key Responsibilities

• Establish strong connections with potential clients through effective sales techniques, including phone calls, emails, and in-person meetings.
• Present and educate customers about the benefits of our client’s offerings, tailoring your approach to meet individual needs.
• Meet and exceed assigned sales targets, actively contributing to the team’s overall success.
• Monitor market trends and competitor behavior to adapt and enhance your sales strategies.
• Collaborate with marketing and customer support teams to ensure customer satisfaction and promote client retention.
• Engage in ongoing training sessions to improve product knowledge and sales skills.

Requirements

Join Mercier Consultancy MD for an exciting position as a Dutch Speaking Sales Representative with relocation to the vibrant city of Sofia, Bulgaria. This role is perfect for enthusiastic individuals fluent in Dutch who are eager to embrace new challenges and explore a dynamic work environment. As part of our sales team, you will be responsible for promoting our client's distinctive products and services, effectively contributing to their expansion in the market.

Key Responsibilities

• Establish and develop relationships with potential customers through various sales channels.
• Provide clients with detailed information about products and services, guiding them towards informed purchasing decisions.
• Meet and exceed sales goals and performance metrics set by the management.
• Keep updated with market trends and competitor activities to leverage sales strategies effectively.
• Collaborate with colleagues and departments to enhance overall customer satisfaction.
• Participate in training sessions to enhance personal development and product knowledge.

Requirements

Mercier Consultancy MD is excited to offer a fantastic opportunity for a Dutch Speaking Appointment Setter ready to relocate to Sofia, Bulgaria. This role is ideal for individuals who are motivated to engage with potential clients and help drive growth within our sales team. By joining us, you'll experience a vibrant culture while advancing your career in a dynamic work environment.

Key Responsibilities

• Conduct outreach to Dutch-speaking prospects through phone calls and email to generate leads.
• Effectively communicate the advantages of our services and schedule appointments for the sales team.
• Follow up with leads to build relationships and confirm scheduled appointments.
• Maintain detailed records of client interactions and appointments in the CRM system.
• Work closely with the sales team to ensure seamless transitions from appointment setting to sales discussions.
• Offer feedback regarding lead quality and suggest improvements in the appointment-setting process.
• Keep abreast of industry developments and company offerings to engage prospects effectively.

Requirements