Next Job Abroad is excited to offer an outstanding opportunity for a Danish Speaking Bank Collections Officer based in the picturesque island of Malta! If you have a passion for sales and excellent customer interaction skills, this position is ideal for you. You will play a vital role in connecting with clients to provide tailored banking solutions while utilizing your sales experience to enhance customer satisfaction and drive results. Experience the vibrant lifestyle and beautiful surroundings of Malta while advancing your career in the banking sector.

Responsibilities

• Engage with customers in Danish and English regarding their banking needs and inquiries.
• Utilize your sales expertise to identify opportunities for upselling banking products and services.
• Support customers in navigating account setups, product applications, and transactions.
• Collaborate with the sales team to achieve collective goals and targets.
• Address and resolve customer complaints and issues promptly.
• Maintain accurate records of customer interactions and transactions.
• Stay updated on banking policies and market trends to provide informed assistance.

Requirements

Next Job Abroad is excited to offer an outstanding opportunity for a Danish Speaking Bank Collections Officer based in the picturesque island of Malta! If you have a passion for sales and excellent customer interaction skills, this position is ideal for you. You will play a vital role in connecting with clients to provide tailored banking solutions while utilizing your sales experience to enhance customer satisfaction and drive results. Experience the vibrant lifestyle and beautiful surroundings of Malta while advancing your career in the banking sector.

Responsibilities

• Engage with customers in Danish and English regarding their banking needs and inquiries.
• Utilize your sales expertise to identify opportunities for upselling banking products and services.
• Support customers in navigating account setups, product applications, and transactions.
• Collaborate with the sales team to achieve collective goals and targets.
• Address and resolve customer complaints and issues promptly.
• Maintain accurate records of customer interactions and transactions.
• Stay updated on banking policies and market trends to provide informed assistance.

Requirements

SupportYourApp is a global Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010. We operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical support.

Right now, we’re expanding our talent bench — a pool of skilled Customer Support Consultants who want to grow with us and be the first in line when new projects open.
If you’re ready to join a multicultural, multilingual community and grow professionally while working from home, this could be your next step.

What you will do:

• Deliver outstanding customer support via chats and emails;
• Build strong and lasting customer relationships;
• Keep up with evolving tools and technology;
• Handle sensitive customer data with care and security;
• Apply the latest and greatest customer happiness practices;
• Maintain deep understanding of client solutions and meet KPI;
• Communicate with developers and cross-functional specialists.

What you need to succeed in this role: