About Us

With spacious and thoughtfully designed rooms and suites, expanding into an additional 20 luxurious tents and a private lodge in 2026, the Monarto Safari Resort caters to those seeking an escape from the everyday. Located less than an hour from Adelaide, the resort and the lodge serves as the perfect base for a family getaway or a romantic weekend.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other.  

Join Our Team!

Are you fluent in Czech and excited about a career opportunity that promises adventure? At Mercier Consultancy MD, we are searching for a dedicated and enthusiastic Czech Speaking Customer Representative.

This (work from home) role comes with the fantastic benefit of paid relocation to Greece, allowing you to experience a vibrant culture while delivering exceptional customer service.

Your Role:

• Provide outstanding customer support to Czech-speaking clients, ensuring their inquiries are met with professionalism and efficiency.
• Manage communications through various channels, including phone, email, and chat.
• Familiarize yourself with our client systems to deliver high-quality service.
• Collaborate with team members to ensure the prompt resolution of customer issues.

Requirements

• Fluency in Czech (both written and spoken) is required for effective communication with clients.
• Strong communication skills and a focus on customer satisfaction.
• Eagerness to learn and adapt to new technologies suited for remote work.
• Self-motivated, proactive, and comfortable in a fast-paced environment.
• Willingness to relocate to Greece for this exciting opportunity!

Benefits

Join Our Team!

Are you fluent in Czech and eager for an exciting work opportunity? At Mercier Consultancy MD, we are looking for a dedicated and enthusiastic Czech Speaking Customer Representative who is ready to relocate to the beautiful country of Greece.

This (work from home) position comes with the fantastic benefit of paid relocation to Greece, allowing you to enjoy a vibrant lifestyle while providing exceptional customer service.

Your Role:

• Provide exceptional customer support to Czech-speaking clients, addressing their inquiries with professionalism and efficiency.
• Communicate across multiple channels including phone, email, and chat.
• Get familiar with our systems to ensure high-quality service delivery.
• Collaborate with team members to effectively resolve customer issues in a timely manner.

Requirements

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Us

Cruise Whitsundays, based in Airlie Beach is the largest marine-based tour and transport provider in the Whitsundays. Providing close encounters with the Great Barrier Reef, Whitehaven Beach, and the islands of the Whitsundays, Cruise Whitsundays operates 10, well-equipped, air-conditioned vessels, plus a world-class sailing catamaran, offering a range of tours, as well as an inter-island resort connection service, with regular daily departures at two islands, one airport and two mainland ports.

Cruise Whitsundays also operates Australia’s first underwater accommodation, Reefsuites, and a Reefsleep glamping experience at the Reefworld pontoon, moored offshore at Hardy Reef on the Great Barrier Reef.

From our cruises and sailing adventures to our world-renowned underwater accommodation, there’s no better way to experience the Whitsundays, and you won’t find a friendlier or more experienced crew to work with. When the ocean is your office, every day is good one!

About Journey Beyond

Mercier Consultancy MD is thrilled to offer a fantastic opportunity for Swedish Speaking Customer Service Representatives for Streaming Services, with the option to work remotely from Greece. This role is perfect for individuals who are passionate about streaming content and dedicated to providing excellent customer support. As a representative, you will engage with customers in Swedish, assisting them with their inquiries related to streaming services and content.

Key Responsibilities

• Manage customer inquiries related to streaming services, subscriptions, and technical issues via phone, email, and chat in Swedish.
• Provide detailed information about available content, subscription options, and promotions.
• Assist customers with account management, including sign-ups, cancellations, and troubleshooting.
• Resolve customer complaints and technical issues efficiently, ensuring a high level of satisfaction.
• Document all customer interactions and transactions accurately in the CRM system.
• Collaborate with technical support and content teams to provide comprehensive assistance to customers.
• Stay up-to-date with the latest trends in streaming services and content offerings to enhance customer engagement.

Requirements

Mercier Consultancy MD is excited to present an excellent opportunity for Polish Speaking Customer Service Representatives for a leading Cloud Services Provider, with the opportunity to work in the beautiful surroundings of Greece. This role is perfect for individuals passionate about technology and customer service, who are eager to assist clients in optimizing their cloud solutions while enjoying a vibrant lifestyle abroad.

Key Responsibilities

• Manage customer inquiries regarding cloud services, solutions, and accounts via phone, email, and chat in Polish.
• Provide detailed assistance on service features, billing inquiries, and account configurations.
• Help customers troubleshoot issues and provide effective solutions to enhance their experience.
• Document customer interactions and resolutions accurately in the CRM system.
• Collaborate with technical teams to ensure timely resolution of customer issues and high-quality service delivery.
• Stay informed about product updates, industry trends, and best practices in cloud solutions to provide relevant support.
• Promote customer education on cloud service benefits and usage guidelines to enhance satisfaction.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Danish Speaking Customer Service Representatives for a leading Consumer Electronics Brand based in Greece. This role is perfect for individuals who are passionate about technology and delivering exceptional customer service. As part of our team, you will assist customers in Danish, providing support and guidance related to their electronic products and services.

Key Responsibilities

• Handle customer inquiries regarding consumer electronics products, troubleshooting, and services via phone, email, and chat in Danish.
• Provide detailed product information, usage instructions, and technical support to customers.
• Assist with order processing, returns, and exchanges while ensuring a seamless experience.
• Resolve customer complaints and technical issues efficiently and professionally.
• Document all customer interactions accurately in the CRM system for future reference.
• Collaborate with internal teams to enhance product knowledge and improve customer service delivery.
• Stay updated on the latest consumer electronics trends and product releases to effectively assist customers.

Requirements

Mercier Consultancy MD is thrilled to announce exciting Italian speaking job opportunities in Greece! We are seeking passionate individuals who are eager to start a new adventure in a vibrant environment with a fully paid relocation package. This role is ideal for those looking to enhance their career while enjoying the beautiful culture and lifestyle Greece has to offer.

Key Responsibilities

• Provide comprehensive support for Italian-speaking clients through various channels, including phone, email, and live chat.
• Assist customers with inquiries, service-related questions, and product information to enhance their experience.
• Document all customer interactions accurately in our CRM system to maintain quality service standards.
• Resolve customer complaints and issues efficiently while ensuring satisfaction.
• Collaborate with internal teams to improve processes and enhance overall customer experience.
• Keep abreast of company offerings, policies, and industry trends to provide informed assistance to clients.

Requirements

Mercier Consultancy MD is thrilled to offer an incredible opportunity for Italian Speaking Customer Service Representatives specializing in Subscription-Based Services, with the unique advantage of working in beautiful Greece! This role is perfect for individuals looking to combine their passion for customer service with an exciting living experience in a vibrant country. As a customer service representative, you will assist customers in navigating their subscription inquiries while providing exceptional service in Italian.

Key Responsibilities

• Manage customer inquiries regarding subscription-based services via phone, email, and chat in Italian.
• Provide detailed information about subscription options, billing inquiries, and service features.
• Assist customers with account setup, modifications, and cancellations as needed.
• Resolve customer complaints and issues promptly to ensure a positive experience.
• Maintain accurate records of customer interactions and document outcomes in the CRM system.
• Collaborate with internal teams to enhance the customer experience and improve service delivery.
• Stay informed about industry trends and company updates to provide customers with accurate information.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Italian Speaking Customer Service Representatives for a prestigious Fashion & Luxury Brand, with the unique opportunity to work in Greece. This role is perfect for individuals who are passionate about fashion and luxury goods and are committed to providing exceptional customer experiences. As a representative, you will assist clients in Italian, ensuring they receive premium support tailored to their needs.

Key Responsibilities

• Manage customer inquiries related to fashion products, order status, and brand services via phone, email, and live chat in Italian.
• Provide detailed information about product availability, features, and styling advice.
• Assist customers with order placements, returns, and exchanges.
• Resolve customer complaints with empathy and professionalism, ensuring a delightful shopping experience.
• Maintain accurate records of customer interactions and document inquiries in the CRM system.
• Collaborate with teams to enhance product knowledge and service delivery.
• Stay updated on the latest fashion trends and brand promotions to provide clients with relevant information.

Requirements