Join Our Team!

Are you fluent in Portuguese and seeking an exciting opportunity that allows you to work remotely from the beautiful country of Greece? At Mercier Consultancy MD, we are looking for a dedicated and enthusiastic Portuguese Speaking Customer Representative.

This position offers the incredible benefit of paid relocation to Greece, allowing you to enjoy a rich cultural experience while contributing to outstanding customer service.

Your Role:

• Provide exceptional customer support to Portuguese-speaking clients, ensuring inquiries are resolved with professionalism and efficiency.
• Communicate effectively through various channels including phone, email, and chat.
• Familiarize yourself with our client systems to deliver high-quality service.
• Collaborate with team members to ensure prompt resolution of customer issues.

Requirements

• Fluency in Portuguese (both written and spoken) is essential for effective communication with clients.
• Strong communication skills with a clear customer service orientation.
• Eager to learn new technologies and tools conducive to a remote work environment.
• Self-motivated, proactive, and able to thrive in a fast-paced setting.
• Open to relocating to Greece for this exciting opportunity!

Benefits

Join Our Team!

Are you fluent in Polish and seeking an incredible opportunity to work remotely from Greece? At Mercier Consultancy MD, we are thrilled to welcome a dedicated and enthusiastic Polish Speaking Customer Representative.

This position includes the fantastic benefit of paid relocation to Greece, allowing you to enjoy a vibrant lifestyle while contributing to our commitment to customer service excellence.

Your Role:

• Deliver exceptional customer support to Polish-speaking clients, ensuring their inquiries are addressed with professionalism and care.
• Communicate effectively through various channels, including phone, email, and chat.
• Engage with our client systems to provide high-quality service efficiently.
• Collaborate with team members to ensure swift resolution of customer issues.

Requirements

• Fluency in Polish (both written and spoken) is essential for effective communication with clients.
• Strong communication skills and a customer-centric attitude.
• Willingness to learn new technologies and tools suitable for a remote work environment.
• Self-motivated, proactive, and capable of thriving in a dynamic setting.
• Open to relocating to Greece for this valuable opportunity!

Benefits

Join Our Team!

Are you fluent in Norwegian and looking for an exciting remote work opportunity from Greece? At Mercier Consultancy MD, we are thrilled to invite a dedicated and enthusiastic Norwegian Speaking Customer Representative to join our team.

This position includes the fantastic benefit of paid relocation to Greece, allowing you to experience a beautiful country while advancing your career in customer support.

Your Role:

• Provide exceptional customer service to Norwegian-speaking clients, addressing inquiries with care and professionalism.
• Communicate effectively through various platforms including phone, email, and chat.
• Quickly learn and navigate our client systems to deliver quality service.
• Collaborate with team members to ensure efficient resolution of customer issues.

Requirements

• Fluency in Norwegian (both written and spoken) is essential for effective communication with clients.
• Strong communication skills with a customer-focused approach.
• Willingness to learn new technologies and tools suited for remote work.
• Self-motivated, proactive, and able to adapt to a dynamic environment.
• Open to relocating to Greece for this wonderful opportunity!

Benefits

Join Our Team!

Are you fluent in Italian and seeking a rewarding opportunity that lets you work remotely from Greece? At Mercier Consultancy MD, we are excited to welcome a motivated and enthusiastic Italian Speaking Customer Representative.

This position comes with the incredible benefit of paid relocation to Greece, allowing you to enjoy a vibrant lifestyle while advancing your career in customer service.

Your Role:

• Provide exceptional customer support to Italian-speaking clients, addressing their inquiries with expertise and professionalism.
• Communicate effectively via multiple channels, including phone, email, and chat.
• Engage with our client systems to deliver high-quality service efficiently.
• Collaborate with team members to ensure the prompt resolution of customer issues.

Requirements

• Fluency in Italian (both written and spoken) is essential for effective client communication.
• Strong communication skills and a customer-focused approach.
• Willingness to learn new technologies and tools suitable for remote work.
• Self-motivated, proactive, and capable of thriving in a dynamic environment.
• Open to relocating to Greece for this exciting opportunity!

Benefits

Mercier Consultancy MD is looking for a Polish Speaking Backoffice Agent to join our dynamic team in Sofia, Bulgaria. This position focuses exclusively on email correspondence, providing a vital support role for our clients. As a Backoffice Agent, you will play a key role in ensuring that customer inquiries are handled efficiently and professionally.

Responsibilities

• Respond to Polish-speaking client emails promptly and accurately, addressing their inquiries related to services and products.
• Collaborate with other departments to gather information and resolve issues effectively.
• Maintain organized records of email communications to ensure seamless follow-up and quality service.
• Identify trends in customer inquiries and report feedback to improve processes.
• Assist in ensuring that all responses adhere to company policy and maintain high standards of quality and professionalism.

Requirements

We are seeking a proactive and client-oriented Account Manager to oversee customer relationships and ensure the delivery of high-quality service and solutions. The ideal candidate will act as the main point of contact for clients, drive client satisfaction, and identify opportunities for business growth through strong relationship management and strategic account planning.

Key Responsibilities:

Mercier Consultancy MD is looking for a Dutch Speaking Customer Service Agent to join our team in Lisbon, working from home (WFH). In this role, you will be pivotal in providing exceptional support to our Dutch-speaking clients, ensuring that they receive a high level of service that reflects our commitment to excellence.

Responsibilities

• Engage with Dutch-speaking customers through phone, email, and chat, addressing inquiries and providing solutions effectively.
• Assist customers with product information, order placements, account inquiries, and general customer support.
• Resolve customer complaints with professionalism and a focus on achieving customer satisfaction.
• Document all interactions in our CRM system to track customer feedback and ensure quality service delivery.
• Collaborate with internal teams to improve processes and enhance the overall customer experience.
• Stay informed about our services, products, and company policies to provide accurate information to clients.

Requirements

Mercier Consultancy MD is seeking a Dutch Speaking Customer Service Agent for a remote position based in Greece, offering a competitive salary of 1650 Euro per month. In this role, you will be the frontline support for Dutch-speaking customers, providing exceptional service and assistance while working from a beautiful location in Greece.

Responsibilities

• Provide support to Dutch-speaking customers through various channels, including phone, email, and chat, addressing their inquiries and concerns.
• Deliver accurate information regarding products and services, ensuring a seamless customer experience.
• Troubleshoot and resolve customer issues proficiently, striving for maximum satisfaction.
• Maintain detailed documentation of customer interactions in the CRM system to ensure high-quality service delivery.
• Collaborate with team members to share insights and improve overall customer support processes.
• Stay informed about the latest products, services, and industry trends to provide comprehensive assistance.

Requirements

Mercier Consultancy MD is delighted to announce a fantastic opportunity for a Dutch Speaking Customer Service Agent to work remotely from Greece. This position offers a competitive salary of 1650 Euro per month and is ideal for dynamic individuals who are passionate about customer service and want to engage with Dutch-speaking clients from the comfort of their own home.

Responsibilities

• Provide excellent customer service to Dutch-speaking customers via phone, email, and chat, addressing their inquiries and concerns.
• Ensure a deep understanding of the company’s products and services to assist customers effectively.
• Handle and resolve customer complaints with professionalism, aiming for positive outcomes.
• Maintain accurate records of customer interactions in the CRM system for quality assurance and follow-up.
• Work collaboratively with team members to share knowledge and improve service efficiency.
• Stay updated on product information and industry trends to enhance customer interactions.

Requirements

DSI Systems Inc., an Authorized Starlink Partner, has an exciting opportunity for a driven and detail-oriented individual to join our growing Starlink team as a Starlink Dispatch Specialist. This role supports both residential installations, ensuring high-quality service and efficient coordination between our technician network, customers, and internal teams. With Starlink’s rapid expansion and innovative technology, this role is key to delivering reliable internet access across underserved and remote areas.

As a Starlink Dispatch Specialist, you will manage real-time work orders, support technician offices, and ensure seamless communication across platforms and departments. This role is ideal for someone who thrives in a fast-paced environment, enjoys solving problems, and is passionate about operational excellence and customer service. You'll play a vital role in maintaining Starlink’s growing reputation and DSI's industry leadership.

This is a full-time REMOTE opportunity – candidate must live in the United States
Schedule: Full-time, Monday – Friday 10:30 am – 7pm CST

About DSI