Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor the use and misuse of prescription medications and illicit drugs. The testing is used by healthcare professionals to obtain objective information about patients’ recent use of prescription medications and/or illicit drugs and helps monitor the effectiveness of treatment plans.

The Scheduler plays a key role in ensuring efficient operations by managing scheduling, staffing, and administrative tasks. This position is responsible for coordinating logistics, supporting compliance, and providing administrative assistance to the field management team. It is essential for the incumbent to be knowledgeable about all relevant client requirements. The ideal candidate will have experience in healthcare administration and clerical support, demonstrate initiative, excel in a fast-paced, customer-focused environment, and embody MH company values.

The following are intended to be examples of the tasks for which the person in this position is responsible.  These tasks are not intended to be complete or all-inclusive and do not preclude management from assigning other or related tasks and projects for which the individual has demonstrated competency through performance.

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support

Mercier Consultancy MD is pleased to present an excellent opportunity for German Speaking Customer Service Representatives for a reputable Manufacturing Company, with the opportunity to work in beautiful Greece. This role is designed for individuals who are passionate about providing high-quality customer support and have an interest in the manufacturing sector. As a representative, you will assist clients in German, addressing their inquiries and ensuring a smooth customer experience.

Key Responsibilities

• Manage customer inquiries related to manufacturing products, order status, and pricing via phone, email, and chat in German.
• Provide detailed information on product specifications, lead times, and after-sales support.
• Assist customers with issues related to orders and deliveries, ensuring timely resolutions.
• Resolve customer complaints efficiently while maintaining a high level of satisfaction.
• Accurately document all customer interactions in the CRM system for tracking and follow-up.
• Collaborate with production and logistics teams to improve service delivery and product availability.
• Stay informed about manufacturing processes and product updates to provide accurate assistance.

Requirements

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor the use and misuse of prescription medications and illicit drugs. The testing is used by healthcare professionals to obtain objective information about patients’ recent use of prescription medications and/or illicit drugs and helps monitor the effectiveness of treatment plans.

The Customer Service Advocate (CSA) works in a Service Center environment and is the primary point of contact for inbound calls, Live Chat inquiries, and customer support cases. The CSA’s daily objective is to provide a superior customer experience by collaborating with multiple cross-functional operations teams to resolve customer issues.  Customer support tasks include, but are not limited to: new client set up, account and specimen management, clinical and billing support, shipping, equipment, and supply inquiries. The ideal candidate will possess healthcare administrative and clerical support experience, be a self-starter, and thrive in a fast-paced, customer-centric environment. 

Essential Functions

Mercier Consultancy MD is looking for enthusiastic and dedicated individuals to join our team as French Speaking Customer Support Representatives in Sofia. In this role, you will be at the forefront of our customer service operations, engaging with French-speaking clients to provide them with exceptional support and assistance. This is a fantastic opportunity for those who thrive in a collaborative environment and are eager to contribute to customer satisfaction and loyalty.

Responsibilities

• Deliver outstanding customer service to our French-speaking clientele via phone, email, and chat.
• Address inquiries and provide information about our products and services effectively.
• Assist in troubleshooting and resolving customer issues in a timely manner.
• Maintain comprehensive records of customer interactions and feedback.
• Collaborate with various teams to enhance customer experience and streamline processes.
• Stay informed on product updates to provide accurate information to customers.

Requirements

Mercier Consultancy MD is excited to present a fantastic opportunity for a Danish Speaking Customer Service Agent for Booking.com, including paid relocation to the sunny and vibrant country of Greece. This role is perfect for individuals who are passionate about customer service and eager to assist Danish-speaking clients with their travel and booking needs, ensuring they have a smooth and enjoyable experience.

Responsibilities

• Assist Danish-speaking customers through various communication channels, including phone, email, and live chat, addressing their inquiries and providing support.
• Guide clients through the booking process, including making, modifying, and canceling reservations, ensuring a seamless experience.
• Troubleshoot and resolve any issues related to bookings, providing effective solutions to ensure customer satisfaction.
• Document all customer interactions and insights in the CRM system for accurate record-keeping and quality assurance.
• Collaborate with internal teams to resolve complex customer issues efficiently and effectively.
• Stay updated on company policies, promotions, and travel offerings to provide accurate information to customers.

Requirements

Mercier Consultancy MD is thrilled to announce exciting job opportunities for Croatian speakers! If you're looking for a fresh start in a beautiful country, we offer various roles with fully paid relocation to Greece. Join our dynamic team and work in a supportive environment that values your skills and ambition.

Key Responsibilities

• Engage with Croatian-speaking clients and assist them with inquiries regarding services and bookings.
• Provide information about the local culture, attractions, and amenities to enhance client experiences.
• Process client requests and ensure all interactions are handled with professionalism and courtesy.
• Document and manage client conversations and transactions accurately in our CRM system.
• Collaborate with team members to improve customer service processes and enhance overall client satisfaction.
• Stay updated on market trends and service offerings to provide informed support.

Requirements

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support

DSI Systems Inc., an authorized AT&T partner and the nation's largest home services distributor, is seeking a highly motivated Inside Sales Specialist (B2B) to join our Direct Sales organization. This role plays a critical part in driving revenue growth by managing inbound demand, executing outbound B2B sales activities, and working closely with internal partners to build and maintain a healthy sales pipeline.

The ideal candidate is proactive, coachable, professional, and excited by the opportunity to own a sales number with strong commission potential.

Travel or office requirements: This position will report to our Richardson office
Schedule: Monday - Friday, 8:30am – 5pm or Monday - Friday 11:30am – 8pm

About DSI

Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency.