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Polish Speaking Customer Service for Information Technology (IT) industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an opening for Polish Speaking Customer Service Representatives in the Information Technology (IT) industry. This is an exciting opportunity for individuals who are passionate about technology and committed to delivering exceptional customer service. In this role, you will assist clients with their IT inquiries and technical support needs, all while providing top-notch service in Polish.


Key Responsibilities

  • Address customer inquiries related to IT products, services, and technical support via phone, email, and chat in Polish.
  • Assist customers with troubleshooting hardware and software issues, providing step-by-step guidance.
  • Provide information on product features, upgrades, and service options available to clients.
  • Resolve technical issues efficiently and ensure high levels of customer satisfaction.
  • Document all customer interactions and technical issues accurately in our CRM system.
  • Collaborate with IT teams to ensure effective resolution of customer issues and enhance service delivery.
  • Keep up-to-date with the latest IT trends, products, and company offerings to assist customers effectively.

Requirements

Job Skills

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Polish Speaking Customer Service for Hospitality & Tourism industry

posted by: spj_bot

Mercier Consultancy MD is excited to present a fantastic opportunity for Polish Speaking Customer Service Representatives in the Hospitality & Tourism industry. If you are passionate about travel and dedicated to providing exceptional customer service, this position is perfect for you. In this role, you will assist travelers with their inquiries, bookings, and provide support to ensure a memorable experience.


Key Responsibilities

  • Handle customer inquiries regarding hotel reservations, travel packages, and tourism information via phone, email, and chat in Polish.
  • Assist customers with booking processes and provide recommendations for accommodations and activities.
  • Resolve customer issues and complaints efficiently to enhance customer satisfaction.
  • Keep accurate records of customer interactions and document any changes or updates in our CRM system.
  • Collaborate with hospitality partners to provide timely and accurate services to customers.
  • Stay informed about travel trends, local attractions, and company offerings to provide informed support.

Requirements

Job Skills

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Polish Speaking Customer Service for Healthcare industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an opportunity for Polish Speaking Customer Service Representatives in the Healthcare industry. This role is ideal for individuals who are passionate about helping others and providing outstanding service in a vital sector. As a representative, you will assist patients and healthcare providers by addressing inquiries and delivering support in Polish.


Key Responsibilities

  • Manage customer inquiries related to healthcare services, insurance, and patient support via phone, email, and live chat in Polish.
  • Provide information on available healthcare services, appointment scheduling, and medical procedures.
  • Assist patients in navigating healthcare options, insurance claims, and benefits.
  • Handle and resolve any complaints or issues to ensure customer satisfaction.
  • Document all customer interactions accurately in the CRM system for record-keeping and follow-up.
  • Collaborate with healthcare professionals to provide accurate and timely information to customers.
  • Stay informed about healthcare policies and services to assist customers effectively.

Requirements

Job Skills

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Polish Speaking Customer Service for Food & Beverage industry

posted by: spj_bot

Mercier Consultancy MD is delighted to present a fantastic opportunity for Polish Speaking Customer Service Representatives in the Food & Beverage industry. This role is perfect for individuals who are passionate about customer service and the culinary world. As part of our dedicated team, you will assist customers with inquiries regarding food and beverage products, ensuring they receive the best service possible in Polish.


Key Responsibilities

  • Handle customer inquiries about food and beverage products, pricing, and availability via phone, email, and chat in Polish.
  • Provide information on product ingredients, nutritional values, and dietary options.
  • Assist customers with order placements, changes, and issue resolutions.
  • Maintain accurate documentation of customer interactions and transactions in our CRM system.
  • Collaborate with other teams to ensure timely delivery of products and services.
  • Stay informed about industry trends and product offerings to provide relevant information.

Requirements

Job Skills

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Polish Speaking Customer Service for Finance industry

posted by: spj_bot

Mercier Consultancy MD is delighted to announce a position for Polish Speaking Customer Service Representatives in the finance industry. This role is perfect for individuals who are passionate about finance and have a strong commitment to providing excellent customer support. As a customer service representative, you will assist clients with their financial inquiries and help them navigate our services in Polish, ensuring they have a clear understanding of their financial options.


Key Responsibilities

  • Manage customer inquiries related to financial products and services via phone, email, and live chat in Polish.
  • Provide guidance on account management, transactions, and financial regulations.
  • Assist clients in resolving issues, such as billing discrepancies and account inquiries.
  • Document all customer interactions accurately in the customer relationship management (CRM) system.
  • Collaborate with internal teams to provide timely solutions and improve customer experience.
  • Stay updated on financial products and compliance requirements to better assist customers.

Requirements

Job Skills

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Polish Speaking Customer Service for Education & E-Learning industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a rewarding opportunity for Polish Speaking Customer Service Representatives in the Education & E-Learning industry. This position is perfect for individuals who are passionate about education and technology and want to help learners achieve their goals. You will engage with customers to assist them with inquiries, providing an excellent experience in Polish.


Key Responsibilities

  • Manage customer inquiries related to e-learning services, course offerings, and account support via phone, email, and live chat in Polish.
  • Guide customers in navigating our educational platforms, providing detailed information about courses and registration processes.
  • Assist with technical support related to online learning tools and platforms.
  • Resolve customer complaints and issues promptly, ensuring a high level of satisfaction.
  • Document all interactions accurately in the CRM system for reference and follow-up.
  • Collaborate with instructional teams to ensure that customer needs are met and addressed effectively.
  • Stay informed about the latest educational trends and offerings to provide updated advice and guidance to customers.

Requirements

Job Skills

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Polish Speaking Customer Service for Construction industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a new opportunity for Polish Speaking Customer Service Representatives in the Construction industry. If you are passionate about customer service and have a penchant for the construction field, this role is perfect for you. As a representative, you will support clients in navigating their construction inquiries and ensure they receive comprehensive assistance in Polish.


Key Responsibilities

  • Handle customer inquiries regarding construction products, services, and project support via phone, email, and chat in Polish.
  • Provide detailed information on product specifications, project timelines, and compliance requirements.
  • Assist in resolving customer issues and coordinating with project management teams as necessary.
  • Document customer interactions and maintain accurate records in our customer relationship management (CRM) system.
  • Collaborate with sales and technical teams to enhance client service delivery.
  • Stay informed about industry trends and developments to better assist our customers.

Requirements

Job Skills

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Polish Speaking Customer Service for Biotechnology industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an exceptional opportunity for Polish Speaking Customer Service Representatives in the Biotechnology industry. This role is ideal for individuals who are passionate about science and technology and are committed to delivering outstanding customer support. As a customer service representative, you will assist clients with their inquiries and help them navigate the complexities of biotechnology solutions, all while communicating effectively in Polish.


Key Responsibilities

  • Manage customer inquiries related to biotechnology products and services via phone, email, and live chat in Polish.
  • Provide accurate information on product specifications, usage, and benefits.
  • Assist customers with order processing, product troubleshooting, and service inquiries.
  • Resolve issues and complaints efficiently, ensuring customer satisfaction.
  • Document all customer interactions and maintain meticulous records in the CRM system.
  • Collaborate with scientific and technical teams to provide enhanced support to clients.
  • Stay informed on industry advancements and company offerings to assist customers effectively.

Requirements

Job Skills

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Polish Speaking Customer Service for Banking industry

posted by: spj_bot

Mercier Consultancy MD is proud to offer a rewarding opportunity for Polish Speaking Customer Service Representatives in the Banking industry. This position is ideal for individuals who have a strong interest in financial services and a commitment to providing excellent customer support. As a representative, you will assist clients in navigating their banking inquiries and ensure a seamless experience in Polish.


Key Responsibilities

  • Manage customer inquiries related to banking services, accounts, loans, and transactions via phone, email, and chat in Polish.
  • Provide detailed information on banking products, policies, and procedures to customers.
  • Assist customers with account management, including opening and closing accounts, as well as handling any issues they may face.
  • Resolve customer complaints and queries promptly to ensure satisfaction and retention.
  • Carefully document all customer interactions and maintain up-to-date records in the CRM system.
  • Collaborate with internal teams to enhance service delivery and customer experience.
  • Stay informed on banking regulations, policies, and industry trends to assist customers effectively.

Requirements

Job Skills

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Polish Speaking Customer Service for Aviation industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a unique opportunity for Polish Speaking Customer Service Representatives in the Aviation industry. This role is ideal for individuals who have a passion for travel and customer service. As a vital member of our team, you will assist customers with their inquiries regarding air travel and aviation services while providing exceptional support in Polish.


Key Responsibilities

  • Manage customer inquiries related to flight reservations, cancellations, and travel policies via phone, email, and chat in Polish.
  • Provide customers with information on flight schedules, pricing, and service regulations.
  • Assist with bookings and modifications to existing reservations, ensuring a smooth customer experience.
  • Resolve any issues or complaints promptly, maintaining high levels of customer satisfaction.
  • Document all customer interactions accurately in our CRM system.
  • Work collaboratively with other departments to provide customers with real-time updates and assistance.
  • Stay informed about aviation trends and company offerings to better assist customers.

Requirements

Job Skills

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