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Italian Speaking Advisor for World's Leading Insurance Broker

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce a vacancy for an Italian Speaking Advisor to join the ranks of the World's Leading Insurance Broker. This role is perfect for those who are passionate about customer service and want to make a difference in the insurance industry. As an Advisor, you will play a critical role in assisting Italian-speaking clients with their insurance needs, providing expert advice and support to help them navigate their policies and options.


Key Responsibilities

  • Respond to client inquiries in Italian, providing detailed information about insurance products and services.
  • Assist clients with the application and claims process, ensuring a smooth and efficient experience.
  • Build strong, trusting relationships with clients by providing personalized guidance based on their unique needs.
  • Document client interactions and maintain accurate records in the company's CRM system.
  • Collaborate with underwriting and policy teams to ensure client requirements are met effectively.
  • Stay informed on industry trends and regulatory changes to provide the best advice to clients.

Requirements

Job Skills

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Contract Administrator - IND

posted by: spj_bot

Key responsibilities and expectations

Ø  Draft, review, and manage contracts, including creation, modifications, and terminations, in accordance with company policies.

Ø  Maintain reliable and updated records of client contracts, ensuring accuracy and compliance.

Ø  Communicate daily with Sales, Account Managers, and Client Success teams to ensure smooth interoperability with the Medscale team.

Ø  Coordinate closely with the RevOps Manager to align contract-related processes with overall business goals.

Ø  Track contract statuses, follow up on outstanding matters, and ensure deadlines are met.

Ø  Resolve contract-related issues with a problem-solving mindset, addressing concerns promptly and effectively.

Ø  Ensure compliance with contract terms and maintain attention to detail to safeguard accuracy and consistency.

Ø  Coordinate any necessary contract modifications based on client feedback or operational changes.

Ø  Demonstrate proficiency in MS Office suite, Google Sheets and Contract Creation software (Pandadoc) for contract processes - record-keeping, data analysis, and reporting.

Ø  Exhibit multitasking and cross-functional collaboration skills to manage various priorities and coordinate with internal teams.

Job Skills

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