We are looking for an Outbound Sales Development Representative located in Canada to identify interested and potential customers of our B2B Software Service. Your role will be to seek new business opportunities by contacting, qualifying, and booking meetings for the account executive to close the deal.

You'll be eligible for a commission based compensation program.

To be successful in this role, you should have previous experience developing prospects and meeting sales quotas. You should have experience making sales calls (cold calls) and talking to clients via phone and email. You will use your communication skills to navigate gatekeepers, cultivate strong relationships with customers, from first contact until you close the deal.

You will need to understand our product and be able to answer basic questions about the product features and how Keycafe's products can solve customer needs and improve their business. No technical background is needed but you will have to be curious about tech products.

If you are motivated and results-driven, and enjoy working in a close team environment, we’d like to meet you. Ultimately, you will boost sales and contribute to our long-term business growth.

Annual Compensation: $45,000 - $70,000

You will participate in a commission-based compensation program, rewarding successful lead conversion and meeting bookings.

Responsibilities:

Job Description:

We are seeking an enthusiastic and proactive Customer Success Specialist to join our team. In this entry-level remote role, you will be responsible for ensuring our customers achieve their desired outcomes while using our products and services. You will serve as the primary point of contact for our customers, providing expert guidance, support, and solutions to help them succeed.

Key Responsibilities:

• Build and maintain strong relationships with customers, understanding their needs and goals.

• Provide timely and effective support via email, phone, and chat, addressing customer inquiries and resolving issues.

• Conduct onboarding sessions for new customers, ensuring a smooth and positive experience.

• Monitor customer usage and engagement, identifying opportunities for improvement and growth.

• Collaborate with internal teams to provide customer feedback and contribute to product enhancements.

• Develop and deliver training materials, tutorials, and resources to help customers maximize the value of our products.

• Proactively identify and address potential challenges or risks, ensuring customer satisfaction and retention.

• Track and report on key customer success metrics, providing insights and recommendations for continuous improvement.

Qualifications:

eJam is in search of a talented and detail-oriented User Interface Designer to elevate one of our e-commerce brand's digital presence. If you have a flair for creating compelling visuals and a knack for social media trends, we want you on our team!

Founded in 2017, eJam is a direct-to-consumer brand incubator; focused on creating products that people love. Today, we own and operate a portfolio of brands with products that put you first. We take a unique approach to each brand and every product, making sure that we are fulfilling a real need while helping to shift the status quo.

This is an excellent opportunity for a highly motivated individual, eager to excel in a fast-paced and growth-centric setting. We're looking for someone who understands graphic design best practices, is deadline-oriented, and detail-focused, and has thrived in a remote role.

Job Description:

Enjoy the flexibility of working part-time from home with a leading virtual assistant provider. You can have a meaningful career working from home part-time while being present and available for loved ones, too. We are looking for highly motivated virtual assistants with a passion for serving others. Does that sound like you? Then join us!

Why You Should Apply:

• A remote position where you serve as your client's indispensable partner
• An opportunity to use your talents and skills to build your client's success
• A community of contractors to share ideas and best practices
• Regular support and guidance from your team

Contractor Perks:

• Access to an exclusive pre-vetted client base with opportunities from various industries, including Consulting, Financial, Real Estate, Trades, Nonprofit, Church, & more
• 100% Remote
• You decide how many clients/monthly hours you want to take on
• Personalized Support- every engagement comes with a dedicated success consultant to help you along the way

Essential Functions/Responsibilities:

Remote Customer Experience Representative – Start at $19/hr, No Degree Needed

Are you enthusiastic about helping others and excel at solving problems? We are looking for dynamic individuals to join our team as Remote Customer Experience Representatives. This role offers the opportunity to make a significant impact in customer interactions from your own home.

Responsibilities:

Promptly respond to customer inquiries, providing solutions that are thoughtful and effective.
Manage and resolve customer issues with a focus on creating positive outcomes.
Communicate clearly and professionally, ensuring all interactions are handled with care.
Maintain a positive and engaging demeanor, contributing to a supportive team environment.

Qualifications:

A strong dedication to customer service excellence.
Excellent communication skills, capable of handling diverse customer needs.
The ability to work independently, prioritize tasks, and manage time effectively.
Comfort with technology and proficient in navigating various software applications.

Remote Customer Care Advocate – Starting at $19/hr, No Degree Required

Are you passionate about helping others and possess strong problem-solving skills? We are looking for enthusiastic individuals to join our team as Remote Customer Care Advocates. This role allows you to provide top-notch customer service and support from the comfort of your home.

Responsibilities:

Respond to customer inquiries with empathy and accuracy, ensuring all needs are met.
Resolve customer issues promptly, aiming to exceed expectations with each interaction.
Maintain clear and effective communication, both orally and in writing.
Cultivate a friendly and supportive environment, enhancing customer relationships.

Qualifications:

A strong dedication to customer service excellence.
Excellent communication skills, with the ability to connect with customers effectively.
Independent work ethic, with the ability to manage time and priorities effectively.
Comfort with using technology and navigating various software platforms.

Remote Customer Support Associate – $19/hr Start, No Degree Needed

Are you great at problem-solving and enjoy helping people? We're seeking motivated individuals to fill our Remote Customer Support Associate positions. In this role, you'll be the first point of contact for our customers, ensuring a positive experience through your support and problem-solving abilities, all from the comfort of your home.

Your Responsibilities:

Address and resolve customer inquiries with professionalism and warmth.
Manage and solve customer issues to ensure satisfaction.
Communicate effectively, both verbally and in writing, to ensure clear understanding.
Maintain a positive attitude and contribute to a supportive team environment.

Ideal Qualifications:

A passion for customer service and a desire to help others.
Excellent communication skills, able to interact effectively with diverse customers.
Ability to work independently, manage time effectively, and prioritize tasks.
Tech-savvy with experience navigating various computer programs.

Remote Customer Service Agent – $19/hr Start, No Degree Required

Do you have a knack for resolving issues and a passion for providing top-notch customer support? We're looking for enthusiastic individuals to join our team as Remote Customer Service Agents. This role is perfect for those who excel in communication and are committed to enhancing customer satisfaction from the comfort of their own home.

Responsibilities:

Address customer inquiries and concerns promptly, ensuring a positive resolution.
Manage and resolve issues with professionalism and empathy.
Communicate effectively, maintaining clarity and conciseness in both verbal and written forms.
Foster a supportive environment, contributing positively to team dynamics.

Qualifications:

A strong commitment to exceptional customer service.
Excellent communication skills, able to engage effectively with diverse individuals.
Ability to independently manage tasks and prioritize effectively.
Comfortable with technology and proficient in navigating various digital tools.

Remote Customer Interaction Specialist – Start at $19/hr, Degree Not Required

Are you an effective communicator who excels at problem-solving? Join our team as a Remote Customer Interaction Specialist and help deliver exceptional service experiences from the comfort of your own home. This role is ideal for those who thrive on helping others and ensuring every customer interaction is positive and productive.

Responsibilities:

Respond to customer inquiries with empathy and efficiency, ensuring all issues are resolved satisfactorily.
Manage customer issues with a professional and proactive approach, aiming to exceed expectations.
Maintain clear and effective communication, both verbally and in writing.
Exhibit a consistently supportive and positive attitude, enhancing team morale and customer satisfaction.

Qualifications:

A strong dedication to customer service excellence.
Excellent communication skills, capable of handling interactions with empathy and professionalism.
The ability to work independently, prioritize effectively, and manage time efficiently.
Tech-savvy, with a proficiency in navigating various software and digital tools.

Remote Customer Service Representative – Starting at $19/hr, No Degree Required

Are you a problem solver who loves assisting others? Join our team as a Remote Customer Service Representative and make a significant impact from the comfort of your own home. This position is perfect for someone who thrives in a supportive and dynamic environment.

What You'll Do:

Provide timely and empathetic help to customers, addressing their inquiries and resolving their issues.
Ensure customer satisfaction by offering professional and courteous service in every interaction.
Communicate effectively, maintaining clear and concise communication in both written and verbal formats.
Uphold a positive and professional demeanor, contributing to a friendly and welcoming work atmosphere.