Mercier Consultancy MD is delighted to announce a vacancy for Nordic Speaking Customer Service Representatives in the healthcare industry! This position is perfect for individuals who are compassionate, dedicated, and eager to support patients and healthcare providers alike. In this role, you will leverage your Nordic language skills to assist clients with their healthcare inquiries, ensuring they receive the support and information they need.

Key Responsibilities

• Provide exceptional customer service by addressing inquiries related to healthcare services, insurance options, and patient support through phone, email, and chat in Nordic languages.
• Assist patients in understanding the healthcare system, including appointment scheduling and claims processing.
• Resolve customer concerns promptly and empathetically, ensuring a positive experience.
• Accurately document customer interactions and maintain comprehensive records.
• Collaborate with healthcare professionals and administrative teams to deliver efficient service.
• Stay updated on healthcare policies and services to provide accurate and helpful information.

Requirements

At Mercier Consultancy MD, we are thrilled to invite applications for the position of Italian Speaking Customer Service Representatives in the healthcare industry! If you're a friendly and dedicated individual who loves helping others, this is the perfect opportunity for you. In this role, you will assist patients and healthcare providers with their inquiries, ensuring they receive the support and information they need in a warm and welcoming manner.

Key Responsibilities

• Provide excellent customer service by answering inquiries regarding healthcare services, insurance options, and patient support through phone, email, and chat in Italian.
• Assist patients in navigating the healthcare system, including appointment scheduling and understanding treatment processes.
• Resolve customer concerns promptly and empathetically, ensuring a positive experience.
• Document customer interactions accurately in the system for future reference.
• Collaborate with healthcare professionals and administrative teams to enhance service delivery.
• Stay updated on healthcare policies and services to provide accurate and helpful information.

Requirements

Mercier Consultancy MD is seeking dedicated German Speaking Customer Service Representatives to join our team in the healthcare industry. This rewarding position offers the opportunity to provide essential support to patients and healthcare providers, ensuring that all inquiries are addressed with professionalism and care. If you are fluent in German and have a passion for helping others, we want to hear from you!

Key Responsibilities

• Respond to customer inquiries related to healthcare services, products, and procedures via phone, email, and chat in German.
• Provide accurate and comprehensive information to patients and healthcare professionals regarding services and protocols.
• Assist with appointment scheduling, billing inquiries, and insurance claims.
• Resolve issues and complaints efficiently, ensuring a high level of customer satisfaction.
• Maintain detailed and accurate records of customer interactions in the system.
• Collaborate with clinical and administrative teams to facilitate exceptional service delivery.
• Stay informed about changes in healthcare regulations and policies to provide up-to-date information.

Requirements

Mercier Consultancy MD is seeking compassionate and dedicated individuals for the role of Dutch Speaking Customer Service Representatives in the healthcare industry. In this critical position, you will support our clients by providing vital information and assistance regarding healthcare services in Dutch. Your role will be pivotal in ensuring that our clients receive the best possible care and support during their interactions with our team.

Key Responsibilities

• Handle customer inquiries regarding healthcare services, insurance, and billing via phone, email, and chat in Dutch.
• Assist patients in understanding their healthcare options and guide them through processes such as appointments and claims.
• Resolve customer issues with empathy and professionalism, ensuring satisfactory outcomes.
• Maintain accurate records of customer interactions in our database.
• Collaborate with healthcare professionals to provide accurate and timely information to clients.
• Engage in continuous learning about healthcare services and regulations to better assist clients.

Requirements

Contract duration: Start with 6 months

Location: JHB

Pay rate: Negotiable

Security Architectures

The Head of Security Architecture for the organization is responsible for designing, implementing, and maintaining robust security architectures that protect sensitive data in compliance with regulations such as POPIA, GDPR. This role is critical in safeguarding the confidentiality, integrity, and availability of electronic health records (EHR), patient and employee information, medical devices, and cloud-based healthcare services. The role will focus on designing and developing security architecture that aligns business and corporate security strategy. The role will collaboratively direct Security Architects, IT, and Engineers to design and build security controls and solutions compliant with approved enterprise architecture frameworks and standards across business and digital.

What will you bring?

Risk-based decision-making - expert in ISO 27001 / NIST / CIS controls, able to quantify and articulate risk, then select proportionate, cost-effective controls.

Pen-testing & threat-modelling - scoping, overseeing, and translating results into enforceable patterns and backlog items.

Influential communication - proven ability to engage C-suite and delivery stakeholders alike, adapting style to gain agreement and drive secure-by-design culture.

Job title: Information Security Architect

Contract duration: Start with 6 months

First preference: EEE candidates

Location: JHB

The Head of Security Architecture for the organization is responsible for designing, implementing, and maintaining robust security architectures that protect sensitive data in compliance with regulations such as POPIA, GDPR. This role is critical in safeguarding the confidentiality, integrity, and availability of electronic health records (EHR), patient and employee information, medical devices, and cloud-based healthcare services. The role will focus on designing and developing security architecture that aligns business and corporate security strategy. The role will collaboratively direct Security Architects, IT, and Engineers to design and build security controls and solutions compliant with approved enterprise architecture frameworks and standards across business and digital.

Key Responsibilities:

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Revenue Operations Manager in the United States.

As a Revenue Operations Manager, you’ll play a pivotal role in streamlining and scaling sales operations to drive revenue growth and team efficiency. You’ll support business development and sales by improving workflows, managing data integrity, and enhancing processes around pricing, quoting, and deal structuring. This role oversees systems like Salesforce and quoting tools, while also collaborating across departments to ensure alignment with internal policies and commercial goals. If you're passionate about operational excellence and using data to optimize outcomes, this position offers a high-impact opportunity in a mission-driven environment.

Accountabilities: