Dutch Speaking Customer Service for Healthcare industry
posted by: spj_bot
Mercier Consultancy MD is seeking compassionate and dedicated individuals for the role of Dutch Speaking Customer Service Representatives in the healthcare industry. In this critical position, you will support our clients by providing vital information and assistance regarding healthcare services in Dutch. Your role will be pivotal in ensuring that our clients receive the best possible care and support during their interactions with our team.
Key Responsibilities
- Handle customer inquiries regarding healthcare services, insurance, and billing via phone, email, and chat in Dutch.
- Assist patients in understanding their healthcare options and guide them through processes such as appointments and claims.
- Resolve customer issues with empathy and professionalism, ensuring satisfactory outcomes.
- Maintain accurate records of customer interactions in our database.
- Collaborate with healthcare professionals to provide accurate and timely information to clients.
- Engage in continuous learning about healthcare services and regulations to better assist clients.
Requirements