Mercier Consultancy MD is thrilled to present an opportunity for German Speaking Customer Service Representatives for a leading Telecom Company based in Greece. This role is perfect for individuals who are passionate about technology and telecommunications, and who excel in delivering high-quality customer support in German. As a customer service representative, you will assist clients in navigating their telecom inquiries while providing exceptional service.

Key Responsibilities

• Manage customer inquiries regarding telecom products, services, and billing via phone, email, and chat in German.
• Provide clear and accurate information about plans, coverage, and device specifications.
• Assist customers with service setup, troubleshooting, and account management.
• Resolve any issues or complaints efficiently to ensure a positive customer experience.
• Document all customer interactions in the CRM system for effective tracking and follow-up.
• Collaborate with internal teams to enhance customer satisfaction and address service-related questions.
• Stay updated on the latest telecom offerings and promotions to provide relevant information to customers.

Requirements

Helios (Europe) Technologies GmbH (part of Group ADAPTIT) is a 28-Year-Old designer, manufacturer and seller of Advanced Digital DAS. Our DAS Portfolio has many technical and cost advantages over our competition. Helios Europe HQ is in Dusseldorf while our After-Sales RF and IT Technical support is in Athens. We are also manufacturing our Private 4G/5G vBBU in Athens.

This is a full-time, remote role for a 4G/5G DAS Sales Manager based in either Germany or France. The primary responsibilities include driving sales for Distributed Antenna Systems (DAS) solutions with a focus on advanced 5G technologies. The Sales Manager will identify and develop new business opportunities, establish and maintain relationships with clients, and work closely with technical teams to ensure customer requirements are met. Additional duties include preparing and delivering presentations, managing contracts, and meeting or exceeding sales targets. Current relationships with Decision Makers at MNO's and Neutral Host System Integrators is required.

Requirements

Exciting Career Opportunity!

Are you a fluent German speaker seeking a rewarding position with a relocation to sunny Greece? Mercier Consultancy MD is looking for a dedicated German Speaking Customer Representative to join our team, offering paid relocation!

Your Responsibilities:

• Deliver exceptional customer support to our German-speaking clientele via phone, email, and chat.
• Gain a comprehensive understanding of our products and services to provide effective solutions to customer inquiries.
• Work collaboratively with colleagues to ensure a seamless customer experience.
• Enjoy the flexibility of remote work while transitioning to an inspiring location in Greece!

Requirements

Key Requirements:

• Fluency in German (written and spoken) is a must.
• Proven customer service skills with a focus on delivering a high-quality experience.
• Ability to quickly adapt to new technologies and remote working tools.
• Self-driven and capable of working independently in a remote setting.
• Willingness to relocate to Greece and embrace this unique opportunity!

Benefits

Exciting Remote Position!

Are you a fluent German speaker ready for a new adventure? Mercier Consultancy MD is looking for a talented German Speaking Customer Representative to join our team, with the unique opportunity for paid relocation to stunning Greece!

What You Will Do:

• Offer exceptional customer support to our German-speaking clients through phone, email, and chat.
• Develop a deep understanding of our products and services to effectively assist customers.
• Work collaboratively with team members to ensure a smooth and efficient customer experience.
• Engage in a remote work environment while embracing the potential of relocating to a beautiful location!

Requirements

Requirements:

• Fluency in German (written and spoken) is mandatory for this role.
• Excellent customer service skills with a focus on resolving issues effectively.
• A willingness to learn new tools and adapt to new software for remote work.
• Highly self-motivated with strong time management skills.
• Openness to relocating to Greece for an exciting international experience!

Benefits

Join Our Team at Mercier Consultancy MD!

Are you fluent in German and looking for an exciting opportunity to work remotely while relocating to Greece? Mercier Consultancy MD is searching for a passionate German Speaking Customer Representative to become part of our dynamic team!

Your Role:

• Provide outstanding support to our German-speaking customers through various channels including phone, email, and chat.
• Develop a strong understanding of our products and services to effectively address customer inquiries.
• Collaborate with team members to ensure a seamless customer experience and quick issue resolution.
• Enjoy the perks of working remotely while embracing the opportunity to relocate to Greece!

Requirements

Requirements:

• Fluency in German (both written and spoken) is essential for effective communication.
• Strong customer service skills with a proven ability to resolve issues efficiently.
• Aptitude for learning and adapting to new software and remote working tools.
• Self-motivated and able to manage time effectively in a remote work environment.
• Willingness to relocate to Greece and experience a new culture!

Benefits

Exciting Remote Opportunity!

Are you a fluent German speaker seeking a unique work-life experience? Mercier Consultancy MD is looking for a motivated German Speaking Customer Representative to join our team, with fully paid relocation to Greece!

Your Role:

• Provide exceptional support to our German-speaking customers by addressing their inquiries via phone, email, and chat.
• Develop a comprehensive understanding of our products and services to offer effective solutions.
• Collaborate with team members to ensure a seamless customer experience.
• Work (remotely) in Greece while being part of our vibrant international team.

Requirements

Requirements:

• Fluency in German (both written and spoken) is essential for effective communication.
• Strong customer service skills with a focus on resolving issues efficiently.
• Aptitude for learning new technologies and software necessary for remote work.
• Self-motivated and able to work independently in a remote setting.
• Willingness to relocate to Greece for an exciting cultural experience!

Benefits

Mercier Consultancy MD is excited to announce an opening for a German Speaking Technical Support Agent, offering fully paid relocation to Greece. This is a fantastic opportunity for individuals who are passionate about technology and customer service. As a Technical Support Agent, you will be instrumental in assisting our German-speaking clients by providing them with exceptional technical support and solutions related to our products.

Key Responsibilities

• Deliver outstanding technical support to German-speaking customers via phone, email, and chat.
• Diagnose and troubleshoot technical issues related to our products efficiently.
• Guide customers through solutions with clear, step-by-step instructions.
• Document all customer interactions and resolutions accurately in our support database.
• Collaborate with internal teams to escalate complex technical problems when necessary.
• Maintain up-to-date knowledge of product developments and policies to provide the best customer support.

Requirements

Mercier Consultancy MD is proud to present an exciting opportunity for a German Speaking Support Agent to join our team for a prestigious Swiss telecom company. This position is based in Greece and is perfect for individuals looking to advance their careers in customer service within the telecommunications sector. As a German Speaking Support Agent, you will be responsible for assisting German-speaking customers with their inquiries and providing them with top-notch support.

Key Responsibilities

• Deliver excellent customer service to German-speaking clients through phone, email, and live chat.
• Assist customers with inquiries related to telecom services, billing, and account management.
• Effectively resolve customer issues and complaints to ensure satisfaction.
• Document all customer interactions and issues in our CRM system for accurate tracking and follow-up.
• Collaborate with other departments to address complex inquiries and enhance overall customer experience.
• Stay informed about the company's products, services, and promotions to provide accurate information to customers.

Requirements

Mercier Consultancy MD is pleased to present an opening for a German Speaking Support Agent to join our team dedicated to a leading electronics company. This position is located in Greece and is a fantastic opportunity for individuals passionate about electronics and customer service. As a German Speaking Support Agent, you will be responsible for assisting our German-speaking clients, ensuring they receive superior support related to our range of electronic products.

Key Responsibilities

• Provide top-tier customer support to German-speaking clients through phone, email, and live chat interactions.
• Assist customers with inquiries regarding product features, troubleshooting, and technical support.
• Resolve customer complaints effectively to ensure a high level of satisfaction.
• Accurately document customer interactions and issues in our CRM system for adequate tracking and follow-up.
• Collaborate with technical teams to provide customers with timely and effective solutions.
• Stay updated on product knowledge, company policies, and market trends to provide reliable information to customers.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for a German Speaking Support Agent to join our team for Booking.com, one of the leading online travel companies. This position is based in Greece and comes with paid relocation, making it an ideal choice for individuals looking to build a career in the travel industry while enjoying the vibrant lifestyle in Greece. As a German Speaking Support Agent, you will be responsible for assisting German-speaking customers, ensuring they have a seamless experience while booking their travel accommodations.

Key Responsibilities

• Provide exceptional customer service to German-speaking clients via phone, email, and live chat.
• Assist customers with inquiries regarding bookings, cancellations, and modifications.
• Resolve customer complaints effectively and efficiently to ensure satisfaction.
• Accurately document all customer interactions and inquiries in our CRM system.
• Work collaboratively with various departments to address complex inquiries and enhance overall customer experience.
• Stay updated on company policies, promotions, and travel regulations to provide the correct information to customers.

Requirements