Live and work where others go on vacation!

Are you ready to start an international career in one of Europe’s sunniest destinations? Join a vibrant, multicultural team in Malta – a Mediterranean island known for its 300+ days of sunshine, crystal-clear waters, and thriving expat community.

Our client is currently hiring Norwegian-speaking Game Presenters to join their state-of-the-art broadcasting studio in Malta. Become part of a dynamic international company with over 1,000 employees worldwide.

About the Role

As a Game Presenter, you will host live online games for Norwegian players. You’ll be the face of the game, ensuring an engaging, professional, and entertaining experience while maintaining smooth gameplay throughout each session.

No previous experience? No problem. You will receive paid training to develop your presentation skills and gain all the technical knowledge required for the role.

Requirements

• Fluent in Norwegian with good English skills
• Confident communicator comfortable in front of the camera
• Energetic, engaging, and service-minded
• Responsible and detail-oriented
• Team player
• Experience in customer service, hospitality, or similar roles is an advantage

Benefits

Live and work where others go on vacation!

Are you ready to start an international career in one of Europe’s sunniest destinations? Join a vibrant, multicultural team in Malta – a Mediterranean island known for its 300+ days of sunshine, crystal-clear waters, and thriving expat community.

Our client is currently hiring Finnish-speaking Game Presenters to join their state-of-the-art broadcasting studio in Malta. Become part of a dynamic international company with over 1,000 employees worldwide.

About the Role

As a Game Presenter, you will host live online games for Finnish players. You’ll be the face of the game, ensuring an engaging, professional, and entertaining experience while maintaining smooth gameplay throughout each session.

No previous experience? No problem. You will receive paid training to develop your presentation skills and gain all the technical knowledge required for the role.

Requirements

• Fluent in Finnish with good English skills
• Confident communicator comfortable in front of the camera
• Energetic, engaging, and service-minded
• Responsible and detail-oriented
• Team player
• Experience in customer service, hospitality, or similar roles is an advantage

Benefits

Our client is offering an opportunity to build an international career in the iGaming industry while living in one of Europe’s most established expat hubs — Malta.

Malta is a fast-growing centre for online gaming, attracting professionals from across the Netherlands, Belgium, Scandinavia, and other European markets. This role provides hands-on experience within sportsbook and online casino operations, offering valuable exposure to payments, compliance, fraud prevention, and customer operations.

You will become a product expert and act as a key contact point for customers, gaining insight into the operational backbone of a global iGaming business.

Key Responsibilities

• Handle customer queries via phone, live chat, and email
• Manage withdrawals and payment-related questions
• Process KYC documentation and conduct enhanced due diligence
• Perform security and transaction checks on customer accounts
• Collaborate closely with payments, fraud, and compliance teams
• Analyse customer trends and contribute to internal process improvements
• Take ownership of cases from start to resolution
• Contribute to KPIs and service level targets

Requirements

Live and work where others go on vacation!

Are you ready to start an international career in one of Europe’s sunniest destinations? Join a vibrant, multicultural team in Malta – a Mediterranean island known for its 300+ days of sunshine, crystal-clear waters, and thriving expat community.

Our client is currently hiring Dutch-speaking Game Presenters to join their state-of-the-art broadcasting studio in Malta. Become part of a dynamic international company with over 1,000 employees worldwide.

About the Role

As a Game Presenter, you will host live online games for Dutch players. You’ll be the face of the game, ensuring an engaging, professional, and entertaining experience while maintaining smooth gameplay throughout each session.

No previous experience? No problem. You will receive paid training to develop your presentation skills and gain all the technical knowledge required for the role.

Requirements

• Fluent in Dutch with good English skills
• Confident communicator comfortable in front of the camera
• Energetic, engaging, and service-minded
• Responsible and detail-oriented
• Team player
• Experience in customer service, hospitality, or similar roles is an advantage

Benefits

Our client, founded in 2008, is an established international iGaming company operating multiple sportsbook and casino brands across global markets. With over 500 employees across seven locations, they combine global scale with a strong, people-focused culture.

They are currently looking for a Danish-speaking Customer Support Specialist to join their Malta office.

This is not a routine customer service role. You will become a product expert across sportsbook and casino platforms and act as a key contact point for players, while gaining insight into how a global online business operates behind the scenes.

Key Responsibilities

• Handle customer communication via phone, live chat, and email
• Resolve queries efficiently and professionally
• Take ownership of complex cases and ensure full resolution
• Collaborate with internal teams and external providers
• Approve withdrawals and manage account-related processes
• Process KYC documentation and conduct enhanced due diligence when required
• Perform daily security and transaction monitoring checks
• Contribute to team KPIs and service level targets
• Provide feedback to improve systems, FAQs, and internal processes
• Support management with ad hoc analysis of customer behaviour and trends

Requirements

Our client, one of Malta’s leading iGaming companies, is looking for a Danish-speaking Customer Service Agent to join their international team.

This role offers the opportunity to build an international career while living in one of Europe’s most vibrant island destinations. You will support players via chat and email, ensuring every interaction is handled professionally and with a positive, solution-focused mindset.

You will receive structured training, including soft skills development, fraud awareness, and gaming product knowledge, equipping you to confidently manage a variety of situations.

Key Responsibilities

• Provide customer support via live chat and email
• Resolve player queries efficiently and professionally
• Deliver a high-quality customer experience in every interaction
• Apply fraud awareness and responsible gaming knowledge where relevant
• Follow internal procedures while maintaining a personal and empathetic approach
• Contribute positively to team targets and overall service standards

Requirements

Our client, one of the world’s leading online gambling brands, is looking for Danish-speaking Customer Service Advisors to join their dynamic team in Malta.

This role is ideal for someone who enjoys working in a fast-paced, international environment and is passionate about delivering outstanding customer experiences. You will be the main point of contact for customers worldwide, ensuring every interaction is handled professionally and efficiently.

Key Responsibilities

• Assist customers with betting, payments, and account-related queries
• Provide support via Live Chat, email, and phone
• Deliver a high-quality customer experience in every interaction
• Resolve issues efficiently while maintaining a positive and professional tone
• Work collaboratively within a team environment
• Adapt to a varied schedule aligned with the sporting calendar (including evenings, weekends, and public holidays)

This is a full-time position offering the opportunity to grow within a well-established and respected brand.

Requirements

We are hiring on behalf of our client, a Luxury hospitality group, a Media Coordinator based in Paphos, who will support the Group’s luxury hotel portfolio in the day-to-day execution of social media and digital content activities. This is an execution-focused role responsible for managing social channels, coordinating content production, supporting influencer collaborations, and monitoring performance metrics. 

Key Responsibilities

Social Media Management

• Manage official social media accounts (Instagram, Facebook, LinkedIn, TikTok where applicable).
• Develop and maintain content calendars for each property.
• Create engaging captions aligned with the luxury brand tone of voice.
• Handle community management (comments, direct messages, guest engagement).
• Monitor trends and recommend content optimizations to increase engagement and visibility.

Content Coordination

• Coordinate photoshoots and video productions with external partners.
• Collect and curate content from hotel teams (F&B, events, guest experiences, seasonal activations).
• Perform basic editing and formatting for social-first content (Canva / Adobe).
• Ensure all content aligns with brand guidelines and visual identity standards.

Mercier Consultancy MD is thrilled to announce an opening for a Dutch/Flemish Speaking Technical Online Support Specialist who is eager to relocate to Sofia, Bulgaria. This role is ideal for motivated individuals who have a passion for technology and enjoy providing exceptional service to clients. You will be responsible for assisting our Dutch and Flemish-speaking customers with their technical inquiries, ensuring a seamless experience with our products and services.

Key Responsibilities

• Deliver high-quality technical support to Dutch and Flemish-speaking customers via online communication methods.
• Identify, troubleshoot, and resolve a variety of technical issues efficiently while maintaining a customer-centric approach.
• Provide clear and precise instructions to customers, guiding them through troubleshooting steps.
• Maintain comprehensive records of customer interactions and issue resolutions within our support system.
• Collaborate with internal teams to escalate complex problems and contribute to ongoing product improvements.
• Stay informed about product developments, service updates, and best practices in customer support to provide informed assistance.

Requirements

Mercier Consultancy MD is excited to announce a fantastic opportunity for Dutch/Flemish Speaking Technical Online Support Specialists willing to relocate to Sofia, Bulgaria. This role invites individuals with a passion for technology and customer service to provide support to our Dutch and Flemish-speaking customers as they navigate our products and services.

Key Responsibilities

• Deliver exceptional technical support to Dutch and Flemish-speaking customers through online communication channels.
• Diagnose and resolve a range of technical issues efficiently, ensuring high levels of customer satisfaction.
• Guide clients through troubleshooting processes and offer clear, step-by-step instructions.
• Maintain detailed records of customer interactions and troubleshoot processes in our support system.
• Collaborate with internal teams to address complex issues and enhance customer experience.
• Stay updated on new product releases, service changes, and technical advancements to support customers effectively.

Requirements