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Dutch-Speaking Customer Support Specialist in Malta

posted by: spj_bot

Our client is offering an opportunity to build an international career in the iGaming industry while living in one of Europe’s most established expat hubs — Malta.

Malta is a fast-growing centre for online gaming, attracting professionals from across the Netherlands, Belgium, Scandinavia, and other European markets. This role provides hands-on experience within sportsbook and online casino operations, offering valuable exposure to payments, compliance, fraud prevention, and customer operations.

You will become a product expert and act as a key contact point for customers, gaining insight into the operational backbone of a global iGaming business.

Key Responsibilities

  • Handle customer queries via phone, live chat, and email
  • Manage withdrawals and payment-related questions
  • Process KYC documentation and conduct enhanced due diligence
  • Perform security and transaction checks on customer accounts
  • Collaborate closely with payments, fraud, and compliance teams
  • Analyse customer trends and contribute to internal process improvements
  • Take ownership of cases from start to resolution
  • Contribute to KPIs and service level targets

Requirements

Job Skills

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Expert Planning and Scheduling

posted by: spj_bot

Total Resourcing Ltd is seeking an Expert in Planning and Scheduling to spearhead the development and management of comprehensive project schedules for complex engineering projects, specifically within the Nuclear sector. In this pivotal role, you will utilize your extensive knowledge of planning tools and methodologies to ensure timely delivery of project objectives while adhering to quality and safety standards.

Manager Planning and Scheduling reports directly to Project Controls Director and has as main responsibilities:

·Ensuring the development, analysis and issuance of the integrated plan, schedule of all activities for the long-term refurbishment outage.

· Preparation of schedule reports and updates to be issued at regular intervals.

· Collaboration with project managers and directors to ensure adherence to integrated plan.

· Ensuring early identification of schedule risks, overseeing mitigation plan and enforcing change management.

· Provide expert advice to the Project Management, Planning & Scheduling Director and other team members throughout the project.

· Integration of the contractor(s) schedules into the integrated program schedule and regular update issuance.

· Integration of the planning activities of the U1 Refurbishment Project between the various disciplines/departments.

· Implementation of an evaluation and control process of emerging tasks for the Refurbishment Project.

Job Skills

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