Portuguese Speaking Customer Service for Green Energy Company in Greece
posted by: spj_bot
Mercier Consultancy MD is excited to offer an opportunity for Portuguese Speaking Customer Service Representatives with a passion for green energy in Greece. This role is perfect for individuals who are dedicated to sustainability and customer support. As a member of our customer service team, you will assist customers in Portuguese, helping them with inquiries related to green energy products and services.
Key Responsibilities
- Manage customer inquiries regarding green energy solutions, renewable energy sources, and service-related questions via phone, email, and chat in Portuguese.
- Provide detailed information on energy products, pricing, and sustainability initiatives.
- Assist customers with installation inquiries, service schedules, and maintenance information.
- Resolve customer issues and complaints promptly, ensuring a top-notch experience.
- Document all customer interactions accurately in the CRM system for reference.
- Collaborate with internal teams to enhance service delivery and customer satisfaction.
- Stay informed about the latest developments in green energy technologies and company offerings.
Requirements