energy products

Danish Speaking Customer Service for Energy (Oil & Gas) industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for Danish Speaking Customer Service Representatives in the Energy sector, specifically focusing on Oil & Gas. This role is ideal for individuals who are passionate about the energy industry and committed to providing exceptional customer service. As a customer service representative, you will assist clients with their inquiries and ensure a smooth experience in a dynamic environment.


Key Responsibilities

  • Manage customer inquiries related to energy products, services, and solutions via phone, email, and chat in Danish.
  • Provide detailed information on service offerings, pricing, and regulations in the oil and gas sector.
  • Assist customers with account management, billing questions, and service issues.
  • Resolve complaints and inquiries in a timely and effective manner to ensure customer satisfaction.
  • Document all customer interactions accurately in our CRM system for future reference.
  • Collaborate with internal teams to enhance overall service delivery and customer experience.
  • Stay updated on industry trends and company offerings to provide informed assistance to customers.

Requirements

Job Skills

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Spanish Speaking Customer Service for Energy (Oil & Gas) industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an opportunity for Spanish Speaking Customer Service Representatives in the Energy sector, specifically within the Oil & Gas industry. This position is ideal for individuals passionate about energy solutions and committed to providing outstanding customer service. In this role, you will assist clients in navigating inquiries related to energy products and services while communicating effectively in Spanish.


Key Responsibilities

  • Respond to customer inquiries regarding oil and gas services, products, and related information via phone, email, and chat in Spanish.
  • Provide guidance on account management, service options, and billing inquiries.
  • Assist customers with the resolution of issues, ensuring a high level of satisfaction.
  • Document all customer interactions accurately to maintain comprehensive records in the CRM system.
  • Collaborate with technical teams to resolve customer complaints and improve service delivery.
  • Stay informed about industry trends, regulatory changes, and company offerings to provide relevant information.
  • Conduct follow-ups with customers to ensure ongoing satisfaction and address any further inquiries.

Requirements

Job Skills

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Italian Speaking Customer Service for Energy (Oil & Gas) industry

posted by: spj_bot

Mercier Consultancy MD is pleased to announce an opportunity for Italian Speaking Customer Service Representatives within the Energy sector, specifically in the Oil & Gas industry. This role offers a chance to join a dynamic team committed to providing top-notch service to clients in a critical industry. You will be responsible for assisting customers with their inquiries related to energy products and services, ensuring that they receive accurate and timely support.


Key Responsibilities

  • Manage customer inquiries regarding oil and gas products, pricing, and services via phone, email, and chat in Italian.
  • Provide assistance with account management, service requests, and troubleshooting issues.
  • Educate customers on product usage, safety regulations, and service features.
  • Document customer interactions and maintain accurate records in the CRM system.
  • Collaborate with technical and sales teams to facilitate solutions for customers.
  • Stay updated on industry regulations and product offerings to provide informed assistance.

Requirements

Job Skills

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Nordic Speaking Customer Service for Energy (Oil & Gas) industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a fantastic opportunity for Nordic Speaking Customer Service Representatives in the Energy (Oil & Gas) industry. This role is perfect for individuals who have a passion for energy solutions and want to provide high-quality support to customers. You’ll be responsible for assisting clients with inquiries related to energy products and services while communicating in one of the Nordic languages.


Key Responsibilities

  • Handle customer inquiries regarding energy services, product specifications, and account issues via phone, email, and chat in a Nordic language.
  • Provide accurate and timely information on energy solutions, pricing, and contractual details.
  • Assist customers with service requests, troubleshooting, and resolving any issues effectively.
  • Document customer interactions meticulously to ensure continuity of service and support.
  • Collaborate with operational and technical teams to address complex service challenges.
  • Stay updated on industry trends and company offerings to enhance customer interactions.

Requirements

Job Skills

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