Location: Fully Remote, UK
Contract Type: Full-time, permanent, 40 hour per week Mon-Fri
Interviews: Max 3 stages
Salary: £55,000 - £60,000
Reports to: Lead Marketing Manager

About Vable

Vable builds content intelligence software used by international law firms, consultancies and government teams. We help organisations turn information overload into competitive advantage.

We are at an inflection point. AI is reshaping our space. Our roadmap is ambitious. What we build is strong. How we take it to market needs to level up. This is our first true Product Marketing leadership hire. You will define the function properly.

The Role

We are hiring a commercially serious Product Marketing Lead who thinks like a product manager and acts like an owner. You will sit at the centre of product, sales, marketing and the executive team. Your job is to tighten the connection between what we build, how we position it and how we win.

To be direct there is no inherited function here. No established playbook. No team to hand off to. No dedicated designer or copywriter on standby. You will be the product marketing function. That means researching, writing, building and iterating yourself, with support from the wider marketing team, but without the infrastructure of a mature PMM setup.

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

Requirements

• Fluency in German
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

Benefits

Our client is a world leader in contact Centre services provider and you will work with the Booking.com Customer Service team in Greece, helping Booking.com customers.

• Communicate with customers via phone, chat & e-mail

• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

Requirements

• Fluency in German
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

Benefits

Our client is a world leader in contact Centre services provider and you will work with the high tech Microsoft Customer Service team in Greece, helping Microsoft customers.

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

Requirements

• Fluency in German
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

Benefits

Are you ready to swap the rain for 300 days of sunshine? We are looking for motivated German speakers to join our thriving international team in Malta.

In this role, you won’t just be "working in tech"—you’ll be a digital first responder. As a Content Moderator, you will protect millions of users from scams, fraud, and harmful content, ensuring a safe and trustworthy online marketplace. This is a non-voice role (no phone calls!) focused on critical thinking and digital safety.

What You’ll Do

• Review & Moderate: Monitor user-generated content to ensure it aligns with platform policies.
• Fight Fraud: Proactively identify and block scams and suspicious activities.
• Support Users: Respond to customer inquiries via email with clarity and empathy.
• Policy Application: Stay up-to-date with evolving digital regulations and apply them to real-world scenarios.
• Independent Decision Making: Take ownership of your cases and make the final call on what stays and what goes.

Requirements

Are you ready to swap the rain for 300 days of sunshine? We are looking for motivated Swedish speakers to join our thriving international team in Malta.

In this role, you won’t just be "working in tech"—you’ll be a digital first responder. As a Content Moderator, you will protect millions of users from scams, fraud, and harmful content, ensuring a safe and trustworthy online marketplace. This is a non-voice role (no phone calls!) focused on critical thinking and digital safety.

What You’ll Do

• Review & Moderate: Monitor user-generated content to ensure it aligns with platform policies.
• Fight Fraud: Proactively identify and block scams and suspicious activities.
• Support Users: Respond to customer inquiries via email with clarity and empathy.
• Policy Application: Stay up-to-date with evolving digital regulations and apply them to real-world scenarios.
• Independent Decision Making: Take ownership of your cases and make the final call on what stays and what goes.

Requirements

Mercier Consultancy MD is excited to present a fantastic opportunity for a Dutch Speaking Customer Service Agent for Booking.com, complete with paid relocation to the beautiful Greece. This role is perfect for individuals who are passionate about customer service and want to help Dutch-speaking clients with their travel and booking needs, ensuring they have a smooth and enjoyable experience.

Responsibilities

• Respond to customer inquiries in Dutch via phone, email, and live chat.
• Assist customers with the booking process, including modifications and cancellations to their reservations.
• Troubleshoot and resolve any issues related to bookings to ensure customer satisfaction.
• Document all customer interactions and insights in the CRM system for quality assurance.
• Collaborate with other teams to ensure swift resolutions to complex customer issues.
• Stay informed about the company's services, policies, and promotions to provide accurate information to customers.

Requirements

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

Requirements

• Fluency in Norwegian
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

Benefits

Our client is a world leader in contact Centre services provider and you will work with the Mercedes-Benz Customer Service team in Greece, helping Mercedes customer.

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

Requirements

• Fluency in German
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

Benefits

Our client is a world leader in contact Centre services provider and you will work with the Dyson Customer Service team in Greece, helping Dyson customers.

• Work from home
• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

Requirements

• Fluency in Dutch
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

Benefits