Mercier Consultancy MD is thrilled to present an outstanding opportunity for Spanish Speaking Customer Service Representatives in the banking industry. If you are passionate about finance and enjoy providing top-notch customer support, this role is an excellent fit for you. In this position, you will assist clients with their banking needs, ensuring they receive clear and accurate information in Spanish.

Key Responsibilities

• Respond to customer inquiries regarding banking products and services, account management, and financial transactions in Spanish.
• Assist customers with online banking, including troubleshooting issues and providing guidance.
• Educate clients about financial products, services, and policies to enhance their banking experience.
• Resolve inquiries and complaints with professionalism, aiming to achieve high customer satisfaction.
• Document all customer interactions in the CRM system accurately.
• Collaborate with other banking departments to ensure seamless service delivery.
• Stay up-to-date on banking regulations and product offerings to provide informed customer support.

Requirements

Mercier Consultancy MD is excited to open applications for the role of Polish Speaking Customer Service Representatives in the Information Technology (IT) industry. This position is perfect for enthusiastic individuals who are passionate about technology and enjoy helping customers find solutions to their IT-related inquiries. In this role, you will assist clients in Polish, providing support and guidance on various IT products and services.

Key Responsibilities

• Handle customer inquiries related to IT products and services via phone, email, and live chat in Polish.
• Provide technical support and troubleshooting assistance to customers.
• Educate clients on software functionalities, installations, and best practices.
• Maintain accurate records of customer interactions in our CRM system.
• Collaborate with technical teams to resolve complex issues promptly.
• Stay updated on the latest technological advancements and company offerings to deliver high-quality support.

Requirements

Mercier Consultancy MD is excited to offer an opportunity for Nordic Speaking Customer Service Representatives in the Information Technology (IT) industry. This role is perfect for tech-savvy individuals who enjoy helping customers navigate complex IT products and services. As a customer service representative, you will play a vital role in assisting clients with their inquiries, offering exceptional support in their native Nordic languages.

Key Responsibilities

• Respond to customer inquiries regarding IT products, services, and support via phone, email, and chat in a Nordic language.
• Assist customers with troubleshooting technical issues and provide step-by-step guidance.
• Educate clients on feature usage, installation procedures, and best practices.
• Document customer interactions clearly and ensure follow-up on unresolved issues.
• Collaborate with technical support teams to resolve complex technical problems.
• Stay informed on the latest IT industry trends and product updates to better assist clients.

Requirements

Mercier Consultancy MD is excited to announce a new opening for Nordic Speaking Customer Service Representatives in the biotechnology industry. This position is perfect for individuals who are not only passionate about customer service but also interested in the advancements within the biotechnology sector. In this role, you will provide essential support to customers and partners in their native Nordic languages, ensuring a seamless experience with our innovative biotechnology products and services.

Key Responsibilities

• Handle customer inquiries related to biotechnology products and services through phone, email, and chat in Nordic languages.
• Educate clients on product applications, usage guidelines, and compliance requirements.
• Assist in troubleshooting and resolving any issues related to product functionality.
• Document all interactions clearly and follow up with customers to ensure satisfaction.
• Work closely with internal teams to facilitate efficient service delivery and enhance customer experience.
• Stay updated on industry trends and product knowledge to provide informed and accurate assistance.

Requirements

Join our dynamic team at Mercier Consultancy MD as an Italian Speaking Customer Service Representative in the thriving finance industry! If you're passionate about delivering exceptional customer experiences and possess a knack for problem-solving, we want to hear from you. In this role, you will be the face of our company, assisting clients with their financial inquiries while ensuring they feel valued and understood.

What You'll Do

• Engage with customers through various channels, providing insights and solutions related to financial products and services in Italian.
• Educate clients on product features, helping them make informed decisions tailored to their financial needs.
• Tackle customer issues with enthusiasm, resolving any concerns promptly and effectively.
• Document interactions accurately to enhance customer experience and support team strategy.
• Foster relationships with clients by providing ongoing support and follow-ups.
• Stay updated on industry trends and company offerings to deliver top-notch service.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for Dutch Speaking Customer Service Representatives in the biotechnology industry. This is a unique opportunity to become part of a forward-thinking team dedicated to enhancing the customer experience within the dynamic field of biotechnology. In this role, you will provide critical support to clients and partners engaging with our biotechnology products and services, using your fluency in Dutch to ensure clear and effective communication.

Key Responsibilities

• Manage customer inquiries regarding biotechnology products and services via phone, email, and chat in Dutch.
• Educate clients on product features, usage, and compliance with regulations.
• Assist in troubleshooting issues and coordinating with technical teams for solutions.
• Document customer interactions accurately and follow up to ensure satisfaction.
• Work collaboratively with sales and product teams to improve customer experience.
• Participate in training sessions to enhance knowledge of biotechnology advancements.

Requirements

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Customer Success Manager in Canada.

This role is a great fit for someone who thrives at the intersection of client support, onboarding, and long-term relationship management. You’ll guide organizations through the implementation of digital group retirement plans, helping them understand the platform, execute plan transfers, and promote financial wellness across their teams. You’ll serve as a trusted advisor, identifying optimization opportunities and resolving issues while collaborating closely with product and technical teams. This position offers the chance to make a direct impact on financial empowerment through exceptional customer service.

Accountabilities:

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Sr. Customer Success Manager - Fraud/AML Strategy in U.S. or Canada.

As a Senior Customer Success Manager, you will serve as a strategic partner to enterprise clients in FinTech, banking, and e-commerce, helping them optimize their fraud detection and AML compliance strategies. You will work closely with key clients to understand their business needs, manage fraud risk, and drive ROI through advanced machine learning models and operational optimization. You’ll collaborate with internal teams to ensure customer success, product enhancements, and identify new opportunities for long-term value realization. This role requires strong consulting skills, data-driven decision-making, and expertise in fraud prevention.

Accountabilities:

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Territory Manager in the Dresden area, Germany.

We are seeking a driven and experienced Territory Manager to oversee sales operations within the assigned region. In this field-based role, you will be responsible for identifying new business opportunities, managing existing customer relationships, and driving revenue growth through the effective promotion and sales of innovative medical device solutions. Working closely with healthcare professionals in clinical environments, you will also provide intraoperative support and patient programming. This is a key position within the sales team, reporting directly to the Area Director - DACH.

Accountabilities:

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Client Success Manager I in the United States.

This is an exciting opportunity for a customer-focused professional who thrives in fast-paced environments and enjoys helping clients succeed. In this role, you will guide clients in optimizing their website and marketing strategies through regular performance check-ins, training sessions, and webinars. You'll educate users on SEO and digital marketing best practices while identifying growth opportunities and supporting broader client engagement initiatives. Ideal candidates will have a solid foundation in marketing, a proactive approach to problem-solving, and a passion for delivering value through customer relationships.

Accountabilities: