Join our dynamic team at Mercier Consultancy MD as an Italian Speaking Customer Service Representative in the thriving finance industry! If you're passionate about delivering exceptional customer experiences and possess a knack for problem-solving, we want to hear from you. In this role, you will be the face of our company, assisting clients with their financial inquiries while ensuring they feel valued and understood.

What You'll Do

• Engage with customers through various channels, providing insights and solutions related to financial products and services in Italian.
• Educate clients on product features, helping them make informed decisions tailored to their financial needs.
• Tackle customer issues with enthusiasm, resolving any concerns promptly and effectively.
• Document interactions accurately to enhance customer experience and support team strategy.
• Foster relationships with clients by providing ongoing support and follow-ups.
• Stay updated on industry trends and company offerings to deliver top-notch service.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for Dutch Speaking Customer Service Representatives in the biotechnology industry. This is a unique opportunity to become part of a forward-thinking team dedicated to enhancing the customer experience within the dynamic field of biotechnology. In this role, you will provide critical support to clients and partners engaging with our biotechnology products and services, using your fluency in Dutch to ensure clear and effective communication.

Key Responsibilities

• Manage customer inquiries regarding biotechnology products and services via phone, email, and chat in Dutch.
• Educate clients on product features, usage, and compliance with regulations.
• Assist in troubleshooting issues and coordinating with technical teams for solutions.
• Document customer interactions accurately and follow up to ensure satisfaction.
• Work collaboratively with sales and product teams to improve customer experience.
• Participate in training sessions to enhance knowledge of biotechnology advancements.

Requirements

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Customer Success Manager in Canada.

This role is a great fit for someone who thrives at the intersection of client support, onboarding, and long-term relationship management. You’ll guide organizations through the implementation of digital group retirement plans, helping them understand the platform, execute plan transfers, and promote financial wellness across their teams. You’ll serve as a trusted advisor, identifying optimization opportunities and resolving issues while collaborating closely with product and technical teams. This position offers the chance to make a direct impact on financial empowerment through exceptional customer service.

Accountabilities:

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Sr. Customer Success Manager - Fraud/AML Strategy in U.S. or Canada.

As a Senior Customer Success Manager, you will serve as a strategic partner to enterprise clients in FinTech, banking, and e-commerce, helping them optimize their fraud detection and AML compliance strategies. You will work closely with key clients to understand their business needs, manage fraud risk, and drive ROI through advanced machine learning models and operational optimization. You’ll collaborate with internal teams to ensure customer success, product enhancements, and identify new opportunities for long-term value realization. This role requires strong consulting skills, data-driven decision-making, and expertise in fraud prevention.

Accountabilities:

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Territory Manager in the Dresden area, Germany.

We are seeking a driven and experienced Territory Manager to oversee sales operations within the assigned region. In this field-based role, you will be responsible for identifying new business opportunities, managing existing customer relationships, and driving revenue growth through the effective promotion and sales of innovative medical device solutions. Working closely with healthcare professionals in clinical environments, you will also provide intraoperative support and patient programming. This is a key position within the sales team, reporting directly to the Area Director - DACH.

Accountabilities:

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Client Success Manager I in the United States.

This is an exciting opportunity for a customer-focused professional who thrives in fast-paced environments and enjoys helping clients succeed. In this role, you will guide clients in optimizing their website and marketing strategies through regular performance check-ins, training sessions, and webinars. You'll educate users on SEO and digital marketing best practices while identifying growth opportunities and supporting broader client engagement initiatives. Ideal candidates will have a solid foundation in marketing, a proactive approach to problem-solving, and a passion for delivering value through customer relationships.

Accountabilities: