customer support

French Speaking Customer Service for FinTech Company in Athens, Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an opportunity for French Speaking Customer Service Representatives for a leading FinTech company located in Athens, Greece. This role is ideal for those who are passionate about financial technology and dedicated to providing outstanding customer support. As part of the team, you will assist clients in navigating our services, ensuring a smooth and informative experience in French.


Key Responsibilities

  • Respond to customer inquiries regarding FinTech products and services via phone, email, and chat in French.
  • Assist customers with account management, transactions, and issue resolution.
  • Provide clear explanations of payment processes, app functionalities, and financial services.
  • Document customer interactions accurately and ensure follow-up on outstanding issues.
  • Work closely with technical teams to address and resolve customer challenges efficiently.
  • Stay informed about industry developments and updates to enhance service delivery.

Requirements

Job Skills

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French Speaking Customer Service for Automotive Company - Remote in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an opening for French Speaking Customer Service Representatives for an Automotive Company, with the flexibility to work remotely from Greece. This position is perfect for individuals who have a passion for the automotive industry and are adept at providing exceptional customer support. As a customer service representative, you will assist clients in French, helping them navigate inquiries related to automotive products and services.


Key Responsibilities

  • Handle customer inquiries regarding automotive products, service scheduling, warranties, and technical support via phone, email, and chat in French.
  • Provide detailed information about vehicle features, specifications, and available options.
  • Assist customers with order tracking, account management, and resolving concerns.
  • Document customer interactions accurately in the CRM system, ensuring quality service and follow-up.
  • Collaborate with technical support and sales teams to deliver comprehensive solutions to customer inquiries.
  • Stay informed about the latest automotive trends and company offerings to effectively assist customers.

Requirements

Job Skills

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Dutch Speaking Sales Agent - Relocation to Sofia

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an opening for a Dutch Speaking Sales Agent ready to relocate to the beautiful city of Sofia, Bulgaria. In this exciting role, you will be part of a dedicated team enhancing our outreach and engagement with Dutch-speaking clients across various sectors. This position offers a unique opportunity to grow your sales career in an inspiring environment while enjoying the vibrant culture and lifestyle Sofia has to offer.


Responsibilities

  • Engage and connect with potential clients in the Dutch market, utilizing effective sales techniques including cold calls and email campaigns.
  • Foster strong relationships with existing customers and provide personalized service and solutions to their needs.
  • Deliver compelling product presentations and demonstrations that highlight the benefits of our services.
  • Manage all aspects of the sales cycle from lead generation through to closing sales, ensuring customer satisfaction throughout.
  • Collaborate closely with marketing and customer support teams to align efforts and maximize client engagement.
  • Aim to exceed personal and team sales targets while contributing to overall company growth.

Requirements

Job Skills

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Dutch Speaking Customer Support - Relocation to Sofia

posted by: spj_bot

Mercier Consultancy MD is delighted to offer a position for a Dutch Speaking Customer Support Representative, with a generous relocation package to Sofia, Bulgaria. This role is ideal for customer-oriented individuals looking to provide exceptional support while enjoying the benefits of living in a vibrant European capital.


Key Responsibilities

  • Provide high-quality customer support to Dutch-speaking clients via phone, email, and chat.
  • Address customer inquiries regarding products, services, and company policies promptly and accurately.
  • Resolve customer complaints and issues effectively, ensuring high levels of satisfaction and loyalty.
  • Maintain comprehensive records of customer interactions within our CRM system.
  • Collaborate with various teams to deliver holistic solutions and improve overall service quality.
  • Stay updated on product knowledge and industry trends to enhance customer interactions.

Requirements

Job Skills

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Dutch Speaking Customer Support - Relocation to Sofia

posted by: spj_bot

Mercier Consultancy MD is thrilled to invite applications for the position of Dutch Speaking Customer Support Representative, offering a fantastic relocation package to Sofia, Bulgaria. This role is perfect for customer service enthusiasts looking to immerse themselves in a vibrant culture while providing top-notch support to our Dutch-speaking clients.


Key Responsibilities

  • Offer exceptional customer support to Dutch-speaking clients across various communication channels including phone, email, and chat.
  • Respond to inquiries regarding products, services, and company policies with accuracy and professionalism.
  • Proactively resolve customer complaints and issues, ensuring a high level of customer satisfaction.
  • Document all customer interactions thoroughly in our CRM system to aid continuous improvement.
  • Coordinate with different departments to enhance customer experience and address specific needs.
  • Stay updated on product knowledge and industry trends to provide informed assistance.

Requirements

Job Skills

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Dutch Speaking Customer Support - Relocation to Sofia

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer the opportunity for a Dutch Speaking Customer Support Representative, with the added benefit of relocation to the vibrant city of Sofia, Bulgaria. In this role, you will provide exceptional support to our Dutch-speaking clients, ensuring they receive the highest level of service and assistance with their inquiries.


Key Responsibilities

  • Assist Dutch-speaking customers via phone, email, and chat, addressing their inquiries and providing information about products and services.
  • Resolve customer issues and complaints efficiently, maintaining a high level of satisfaction.
  • Document all customer interactions accurately in our CRM system for ongoing tracking and improvement.
  • Collaborate with different departments to implement effective solutions for customer needs.
  • Stay updated on company products, policies, and industry developments to enhance customer interactions.
  • Contribute to improving customer service processes and practices.

Requirements

Job Skills

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Dutch Speaking Customer Service for Automotive Company in Athens, Greece

posted by: spj_bot

Mercier Consultancy MD is pleased to announce a vacancy for Dutch Speaking Customer Service Representatives for an esteemed Automotive Company based in Athens, Greece. This is a fantastic opportunity for individuals who are passionate about the automotive industry and enjoy helping customers. In this role, you will engage with clients in Dutch, assisting them with inquiries related to automotive products and services while ensuring a top-notch customer experience.


Key Responsibilities

  • Provide exceptional customer support to clients via phone, email, and live chat in Dutch.
  • Assist customers with inquiries regarding vehicle specifications, service options, and warranty information.
  • Help customers navigate their accounts, process orders, and resolve issues efficiently.
  • Document all customer interactions accurately in the CRM system for proper tracking and follow-up.
  • Collaborate with technical staff to address customer concerns related to automotive services.
  • Stay informed about product updates, promotions, and industry trends to enhance customer engagement.

Requirements

Job Skills

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Danish Speaking Customer Service for Consumer Electronics Company in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an opening for Danish Speaking Customer Service Representatives for a leading Consumer Electronics Company based in Greece. This exciting role is perfect for individuals who are passionate about technology and dedicated to providing outstanding customer support. In this position, you will assist customers in Danish, answering their inquiries and ensuring they receive superior service regarding their electronics purchases.


Key Responsibilities

  • Provide exceptional customer service support for consumer electronics inquiries via phone, email, and live chat in Danish.
  • Assist customers with product information, troubleshooting, order tracking, and returns.
  • Resolve customer complaints effectively while ensuring satisfaction and loyalty.
  • Document customer interactions and maintain accurate records in the CRM system.
  • Collaborate with internal teams to improve product knowledge and enhance customer experience.
  • Stay updated on the latest consumer electronics trends and product knowledge to assist customers accurately.

Requirements

Job Skills

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Polish Speaking Gaming Support - Relocation to Sofia

posted by: spj_bot

Mercier Consultancy MD is seeking a talented Polish Speaking Gaming Support Specialist to join our passionate team! This is an exciting opportunity to provide outstanding support to Polish-speaking gamers while enjoying a paid relocation to the beautiful city of Sofia, Bulgaria. If you love gaming and have a desire to assist others, we want to hear from you!

Key Responsibilities

  • Deliver high-quality customer service in Polish through email correspondence.
  • Assist gamers with inquiries regarding gameplay, account support, and technical issues.
  • Troubleshoot and resolve customer complaints swiftly to enhance user satisfaction.
  • Maintain clear documentation of customer interactions and feedback for continuous improvement.
  • Collaborate with development teams to communicate valued player feedback and insights.
  • Stay informed on current gaming trends to provide knowledgeable assistance.

Requirements

Job Skills

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Polish Speaking Gaming Support - Relocation to Sofia

posted by: spj_bot

Mercier Consultancy MD is seeking a dedicated Polish Speaking Gaming Support Specialist! This unique role invites you to provide exceptional gaming support to Polish-speaking customers while enjoying the opportunity for paid relocation to the vibrant city of Sofia, Bulgaria. If you have a passion for gaming and a drive to help others, we want you on our team!

Key Responsibilities

  • Provide stellar customer service in Polish through email correspondence.
  • Assist gamers with inquiries regarding gameplay, account management, and technical support.
  • Troubleshoot and resolve issues swiftly to enhance customer satisfaction.
  • Document all customer interactions accurately and contribute to service improvement efforts.
  • Collaborate with development teams to relay player feedback and suggest game enhancements.
  • Stay updated on the latest gaming trends to provide informed support.

Requirements

Job Skills

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