Mercier Consultancy MD is thrilled to announce a unique opportunity for Italian Speaking Customer Service Representatives who are ready to relocate and work in Greece! We offer a fully paid relocation package to ensure your transition is smooth and hassle-free. This role is perfect for individuals with a passion for customer service and a desire to experience living in a vibrant and culturally rich country like Greece.

Key Responsibilities

• Provide exceptional customer support to clients in Italian, addressing inquiries via phone, email, and chat.
• Assist customers with their questions related to products and services, ensuring high-quality service and satisfaction.
• Resolve customer complaints and issues promptly and effectively while maintaining a positive attitude.
• Document customer interactions accurately in the CRM system for future reference.
• Collaborate with team members and other departments to enhance customer experience and improve service delivery.
• Stay up-to-date with company products, services, and industry trends to provide informed and accurate assistance.

Requirements

Mercier Consultancy MD is excited to present an incredible opportunity for Irish Speaking Professionals in Sofia, Bulgaria. This role comes with a fully paid relocation package, enabling you to kickstart an exciting new chapter in your career while exploring a beautiful city. We are seeking motivated individuals who are passionate about delivering exceptional customer service.

Key Responsibilities

• Provide exemplary customer support in Irish, addressing inquiries and resolving issues efficiently.
• Handle customer complaints with professionalism and care to ensure satisfaction.
• Document customer interactions accurately in our CRM system for seamless follow-ups.
• Collaborate with team members to create a positive and productive work atmosphere.
• Stay informed about our products and services to assist customers effectively.
• Participate in continuous training and development opportunities to enhance your skills.

Requirements

Mercier Consultancy MD is actively seeking a dedicated German Support Agent to join our team, focusing on an online travel platform. This position is remote and allows you to work from Greece, making it an exciting opportunity for individuals passionate about travel and customer service. In this role, you will provide exceptional support to our German-speaking customers, ensuring they have a seamless experience with our travel services.

Key Responsibilities

• Offer top-notch customer support to German-speaking clients via phone, email, and live chat.
• Assist customers with inquiries related to bookings, travel itineraries, and services offered on the platform.
• Resolve customer complaints efficiently and ensure a high level of satisfaction.
• Document customer interactions and issues in our CRM system for accurate tracking.
• Work collaboratively with other teams to escalate and solve more complex problems.
• Stay informed about travel regulations, promotions, and system updates to provide accurate information to customers.

Requirements

Mercier Consultancy MD is on the lookout for a passionate Dutch Support Agent to join our dynamic team, dedicated to our online travel platform. This remote position allows you to work from Greece, offering a fantastic opportunity for those enthusiastic about travel and providing excellent customer service. In this role, you will be at the forefront of assisting our Dutch-speaking customers, ensuring they enjoy a smooth and hassle-free experience with our services.

Key Responsibilities

• Deliver outstanding customer support to Dutch-speaking clients through phone, email, and live chat channels.
• Help customers with inquiries related to their bookings, travel plans, and our platform's services.
• Efficiently handle and resolve customer complaints to enhance satisfaction.
• Record customer interactions and any issues in our CRM system for effective tracking and resolution.
• Collaborate with other teams to address and escalate complex issues when necessary.
• Keep abreast of travel regulations, promotions, and platform updates to provide accurate information to clients.

Requirements

Mercier Consultancy MD is on the lookout for a dedicated Danish Speaking Fitbit Products Support Specialist to join our team in Sofia, Bulgaria. This role is perfect for individuals who are enthusiastic about technology and fitness, and are eager to support Danish-speaking customers in utilizing their Fitbit products effectively. Your support will guide customers to achieve their health and wellness goals through our innovative technology.

Key Responsibilities

• Provide outstanding customer support to Danish-speaking users via phone, email, and chat regarding Fitbit products.
• Assist customers with device setup, troubleshooting issues, and inquiries about product functions.
• Offer insightful advice on health tracking features and app integration to optimize user experience.
• Document every customer interaction and resolution in our CRM system meticulously.
• Collaborate with technical teams to address and resolve complex issues requiring escalation.
• Stay current on product updates, features, and health tracking trends to enhance customer assistance.

Requirements

Mercier Consultancy MD is thrilled to offer an opportunity for Swedish Speaking Customer Service Representatives for a prominent tech company based in Greece. This role is suited for individuals who are passionate about technology and enjoy delivering excellent customer support. In this position, you will utilize your language skills to assist customers with their inquiries and ensure they have a positive experience with our innovative tech solutions.

Key Responsibilities

• Respond to customer inquiries regarding tech products, services, and account management via phone, email, and chat in Swedish.
• Provide assistance in troubleshooting technical issues and offering solutions.
• Educate customers on product features and benefits to enhance their experience.
• Record customer interactions accurately within the CRM system and follow up as necessary.
• Collaborate with technical support and product teams to resolve complex customer issues.
• Stay informed about the latest technological trends and company product updates to provide effective support.

Requirements

Join Our Team!

Are you fluent in Swedish and looking for an exciting opportunity to work remotely from Greece? At Mercier Consultancy MD, we are in search of a dedicated and enthusiastic Swedish Speaking Customer Representative.

This role offers the fantastic benefit of paid relocation to Greece, allowing you to enjoy a beautiful lifestyle while making a significant impact in our customer service team.

Your Role:

• Provide exceptional customer support to Swedish-speaking clients, addressing inquiries with professionalism and care.
• Communicate effectively through various channels, including phone, email, and chat.
• Become familiar with our client systems to ensure high-quality service delivery.
• Collaborate with your team to ensure timely resolution of customer issues.

Requirements

• Fluency in Swedish (both written and spoken) is required for effective communication with clients.
• Strong interpersonal and communication skills focused on customer satisfaction.
• Willingness to learn and adapt to new technologies suitable for remote work.
• Self-motivated, proactive, and able to thrive in a fast-paced environment.
• Open to relocating to Greece for this wonderful opportunity!

Benefits

Join Our Team!

Are you fluent in Swedish and seeking a thrilling opportunity to work remotely from Greece? At Mercier Consultancy MD, we are excited to welcome a dedicated and enthusiastic Swedish Speaking Customer Representative.

This role offers the fantastic benefit of paid relocation to Greece, allowing you to immerse yourself in a vibrant culture while making a significant impact in customer service.

Your Role:

• Provide outstanding customer support to Swedish-speaking clients, ensuring their inquiries are addressed with professionalism and care.
• Communicate effectively across various channels including phone, email, and chat.
• Become familiar with our client systems to provide high-quality service efficiently.
• Collaborate with team members to ensure the prompt resolution of customer issues.

Requirements

• Fluency in Swedish (both written and spoken) is essential for effective communication with clients.
• Strong communication skills and a customer-focused approach.
• Eagerness to learn new technologies and tools adapted for remote work.
• Self-motivated, proactive, and adaptable in a fast-paced environment.
• Open to relocating to Greece for this remarkable opportunity!

Benefits

Join Our Team!

Are you fluent in Swedish and looking for an exciting remote opportunity in Greece? At Mercier Consultancy MD, we are eager to welcome a dedicated and enthusiastic Swedish Speaking Customer Representative.

This position includes the fantastic benefit of paid relocation to Greece, allowing you to enjoy a vibrant lifestyle while contributing to our commitment to outstanding customer service.

Your Role:

• Deliver exceptional customer support to Swedish-speaking clients, addressing their inquiries with professionalism and care.
• Communicate effectively through various channels including phone, email, and chat.
• Familiarize yourself with our client systems to provide high-quality service efficiently.
• Collaborate with team members to ensure swift resolution of customer issues.

Requirements

• Fluency in Swedish (both written and spoken) is essential for effective communication with clients.
• Strong communication skills and a customer-focused approach.
• Eagerness to learn new technologies and tools tailored for remote work.
• Self-motivated, proactive, and capable of thriving in a fast-paced environment.
• Open to relocating to Greece for this incredible opportunity!

Benefits

Mercier Consultancy MD is thrilled to announce a position for Spanish Speaking Customer Service Representatives at a leading wearable technology company based in Greece. This role is ideal for tech-savvy individuals who are passionate about innovative products and providing excellent customer support. As a customer service representative, you will assist clients in Spanish, helping them navigate their inquiries and ensuring a delightful experience with our wearable technologies.

Key Responsibilities

• Respond to customer inquiries related to wearable technology products, including setup, features, and troubleshooting via phone, email, and chat in Spanish.
• Provide comprehensive information about product specifications, usage tips, and maintenance guidelines.
• Assist customers with account management, order placements, and warranty inquiries.
• Effectively resolve customer complaints and technical issues, prioritizing customer satisfaction.
• Maintain accurate documentation of customer interactions and solutions in the CRM system.
• Work collaboratively with internal teams to enhance the customer experience and address ongoing concerns.
• Stay updated on new products, software updates, and market trends in wearable technology.

Requirements