Next Job Abroad is thrilled to offer a wonderful opportunity for a German Speaking Customer Service Representative in the picturesque island of Malta. If you have a passion for helping others and enjoy working in a dynamic environment, this role is perfect for you! In this position, you will assist our German-speaking customers with their inquiries, ensuring they receive top-notch support and a memorable gaming experience.

With our fully paid relocation package, you can kickstart your new adventure in Malta while advancing your career in the fast-growing iGaming industry.

Responsibilities

• Provide excellent customer service to German-speaking clients via live chat, email, and phone support.
• Assist customers with questions about their gaming accounts, promotions, and any technical issues.
• Efficiently resolve customer inquiries to ensure satisfaction.
• Document customer interactions accurately in our systems.
• Work closely with other teams to enhance the customer experience.
• Stay updated on product knowledge and industry trends to provide informed support.

Requirements

Next Job Abroad is thrilled to offer an exciting opportunity for a Nordic Speaking Customer Service Representative within the vibrant iGaming industry located in Malta. If you are dedicated to providing outstanding support and thrive in a lively environment, this position is tailor-made for you. The ideal candidate will facilitate communication with players, addressing their inquiries and ensuring an exceptional gaming experience. With relocation assistance provided, you can embark on an adventure in Malta while elevating your career in customer service.

Responsibilities

• Deliver top-notch customer service to Nordic-speaking players through live chat, email, and phone support.
• Help customers with questions regarding their gaming accounts, promotions, and technical difficulties.
• Troubleshoot issues swiftly to maintain high levels of customer satisfaction.
• Accurately log customer interactions and provide feedback to improve services.
• Partner with internal teams to enhance the overall gaming experience for our players.
• Stay abreast of product knowledge and industry developments.

Requirements