WHO WE ARE

We are Harbor Lab, an innovative B2B software startup that aims to bring new value to the Shipping community. Our vision is to completely reshape how Shipping Companies and Port Agents operate, provide transparency, and ensure efficiency for all involved parties. We add value to both sides by helping save time, cut costs and make informed decisions. 

Harbor Lab has also been recognized as one of the Best Workplaces in 2022 & 2023 by the Great Place to Work Institute. 

ABOUT THE ROLE 

The Marine Operations Team is part of Harbor Lab’s Partners Support Department, which is responsible for assisting our platform users—including Port Agents, Vendors, and Shipping Companies. 

As a Junior Partners Support Agent, you will play a key role in supporting external stakeholders, primarily Port Agents, while also providing assistance to Shipping Companies. 

The role covers the entire Port Agent user journey—from registration to daily operational support—as well as assisting Shipping Companies by following up with Agents, on their behalf, to ensure timely submission of business-critical documents such as PDAs, FDAs, and others. At the same time, you will also be coordinating and collaborating with internal teams to identify solutions, ensuring seamless interactions with our platform for our users. 

WHAT YOU WILL BE DOING 

**The Account Manager role is field-based and requires daily travel in the territory.

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor the use and misuse of prescription medications and illicit drugs. The testing is used by healthcare professionals to obtain objective information about patients’ recent use of prescription medications and/or illicit drugs and helps monitor the effectiveness of treatment plans.

Who wins at Millennium Health...?

Account Managers who thrive on maintaining, nurturing, and growing our existing client relationships.

Why this opportunity?

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Customer Support Executive in the United States.

This role offers a chance to be the frontline of customer engagement in a fast-paced, globally expanding B2B marketplace. As a Customer Support Executive, you will be responsible for resolving customer inquiries and issues through live chat, WhatsApp, and email. Your work will ensure a smooth user experience across logistics, orders, and platform functionality, while also acting as the internal advocate for customers. You’ll collaborate across departments and be empowered to help improve support processes and customer satisfaction metrics. The position is fully remote and follows a Saturday–Wednesday schedule, with flexible shift options in CST or PST.

Accountabilities:

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our partner companies is currently looking for an Account Manager in the United States.

As an Account Manager, you will play a critical role in nurturing client relationships and driving customer satisfaction. You’ll act as a key point of contact, ensuring all client needs are addressed and that services are delivered efficiently and effectively. In this role, you will support business growth by identifying opportunities to expand services within existing accounts, while working closely with internal teams to provide tailored client solutions. Your success will be measured by your ability to enhance client retention, satisfaction, and overall account performance. The position requires excellent communication, organizational skills, and a proactive approach to problem-solving.

Accountabilities:

Are you a fluent Finnish speaker with a passion for helping others? Would you like to live and work in one of Europe’s most vibrant and sunny destinations? If so, we have an exciting opportunity for you!

We're looking for friendly and motivated Finnish-speaking Customer Support Agents to join a global team in Greece. This is your chance to represent a major international brand while enjoying a fantastic lifestyle and gaining valuable experience in a multicultural environment.

Your Role

• Communicate with customers via phone, email, and live chat
• Track and manage customer inquiries to ensure timely and effective resolution
• Deliver outstanding service and maintain high levels of customer satisfaction
• Build and maintain positive relationships with partners and clients
• Show empathy, professionalism, and a problem-solving attitude in every interaction
• Meet individual and team performance targets

What You Bring

• Fluent Finnish and very good command of English
• Excellent communication, soft skills, and a genuine desire to help others
• Tech-savviness and confidence in using computers
• A positive attitude, multitasking ability, and team spirit
• Motivation to work in a dynamic and fast-paced environment

What’s in It for You?

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Customer Success Specialist in France.

We are looking for a proactive and customer-focused professional to join the team as a Customer Success Specialist. In this role, you will serve as a key point of contact for partners, ensuring their satisfaction, success, and long-term retention. You will collaborate across teams to deliver training, resolve issues, and provide guidance on tools and processes. Your ability to communicate clearly, build relationships, and problem-solve will be essential in supporting business growth and improving partner experiences.

Accountabilities:

Next Job Abroad is excited to offer a unique opportunity for a Danish Speaking Customer Service Representative in the flourishing iGaming industry located in beautiful Malta. This role is perfect for those who are passionate about customer support and want to contribute to an enjoyable gaming experience for our Danish-speaking clients. In this position, you will be responsible for handling inquiries, solving issues, and providing guidance to players, ensuring they receive the highest level of service.

With our relocation package included, you will have the chance to experience life in Malta while advancing your career in an international environment.

Responsibilities

• Provide outstanding customer support to Danish-speaking users via live chat, email, and phone.
• Assist players with inquiries related to gaming accounts, promotions, and technical support.
• Resolve issues efficiently to ensure a positive customer experience.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with other departments to enhance service delivery.
• Stay informed about our gaming products and industry developments to provide relevant information to customers.

Requirements

Next Job Abroad is thrilled to announce an exciting opening for a Danish Speaking CRM Manager in Copenhagen within the rapidly evolving iGaming sector! If you are passionate about customer relationship management and have a knack for enhancing user engagement and retention, this opportunity is perfect for you. As the CRM Manager, you will play a pivotal role in developing effective CRM strategies that cater specifically to the Danish market, ensuring high levels of customer satisfaction and loyalty.

In this role, you will analyze customer data to gain insights into behaviors and preferences, design targeted campaigns, and implement CRM tools to optimize the player experience. You will work closely with marketing, product, and customer support teams to create a seamless journey that delights our users from their first interaction onwards.

Urgent Requirement

location - south africa

1-Customer Support Engineer

: Customer Support Engineer - Local Team Capacity Fit

1. System focus – Platform

2. Business focus Front Desk

3. Project remaining accountabilities

* Platform Stabilization (POA, Integration Enterprise)

1. Fault finding, Alignment, Use Case update/develop, Spec'ing

2. Gov Process management in ensuring collaboration

* Business Solution Stabilization — Clear out existing and future (warranty) defects.

1. Customer fronting

2. Scope compliance & Spec'ing, Config Management etc.

3. Defect process management 1st, 2nd, 3rd party collaboration

4. Test, deploy, signoff in governance process management

* Project

1. Assist / Advise PM on Closeout and Handover Process (Business and Support)

2. Schematic Handover & The Transition to a full Data Admin Service

(a) Structure, Customer Interface

(b) Management/Oversight of Schematic Team

How to Apply:

If you're a skilled Business Analyst with a passion for mobile money solutions, please share your resume with us at:

sonia.sharma@infystrat.com

Don't miss out! Apply now!

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Customer Support Specialist in the United Kingdom.

We are seeking a service-driven Customer Support Specialist to assist travelers before and during their journey by delivering timely, empathetic, and solution-oriented support. You’ll serve as a key contact for inquiries and booking concerns, managing communications across various channels with professionalism and a focus on enhancing the customer experience. This role is best suited for someone who thrives in a fast-paced, remote environment and brings strong problem-solving skills, attention to detail, and a passion for creating exceptional service experiences. A background in travel or hospitality is highly beneficial.

Accountabilities: