Czech Speaking Customer Service for Commercial Vehicle Manufacturer in Greece
posted by: spj_bot
Mercier Consultancy MD is pleased to announce a vacancy for Czech Speaking Customer Service Representatives for a leading Commercial Vehicle Manufacturer based in Greece. This position is an exciting opportunity for individuals who are passionate about the automotive industry and enjoy providing exceptional customer support. As a customer service representative, you will assist clients in Czech, helping them with inquiries related to commercial vehicles and ensuring a positive experience.
Key Responsibilities
- Manage customer inquiries related to commercial vehicle products, services, and features via phone, email, and chat in Czech.
- Assist customers with order placements, product specifications, and technical support.
- Provide information on pricing, availability, and financing options.
- Resolve customer complaints and issues effectively, ensuring customer satisfaction.
- Document all customer interactions accurately within the CRM system for future reference.
- Collaborate with sales and technical teams to provide comprehensive support to customers.
- Stay informed about new products and industry trends to provide relevant information to customers.
Requirements