Mercier Consultancy MD is on the lookout for a Customer Solutions Specialist fluent in Polish and English to join our team, with the benefit of paid relocation to Sofia, Bulgaria. This role is perfect for individuals who are passionate about problem-solving and committed to providing exceptional customer service. As a Customer Solutions Specialist, you will assist Polish-speaking clients by understanding their needs and providing effective solutions.

Key Responsibilities

• Act as the main point of contact for Polish-speaking clients, delivering high-quality support and solutions.
• Identify client needs and provide tailored solutions that enhance their overall experience with our services.
• Document client interactions in our CRM system and follow up to ensure satisfaction.
• Collaborate with various teams to resolve complex issues and promote customer success.
• Contribute to the continuous improvement of service delivery by collecting and analyzing client feedback.
• Stay updated on product offerings and industry trends to provide relevant advice to clients.

Requirements

Do you want the challenge — and the reward — of building your own book of business?

At Keycafe, we’re looking for an Account Executive who thrives on creating new opportunities, closing deals, and owning an entire territory or industry segment. This isn’t account management or order processing — it’s a chance to be entrepreneurial inside a growing SaaS/IoT company and essentially build a business of your own.

What You’ll Do

• Own a market — you will be focused on the Australian market, and you’ll be responsible for growing our top segments as if it were your own business.
• Run high-impact demos that clearly show prospects how our SmartBox product solves their operational challenges.
• Drive the full sales cycle: prospecting, outreach, demos, negotiation, and close.
• Experiment and adapt — try new outreach methods, refine your pitch, and find creative ways to break through.
• Collaborate across teams to ensure smooth handoffs and long-term customer success.

Why Join Keycafe

Frontend Deployed Engineer

Location: Williamsburg, Brooklyn, NY (100% On-site)

Compensation: $170,000 - $230,000 (Base Salary) + Equity

We are a high-growth, venture-backed startup solving a core pain point for software companies: making APIs easy to use and well-documented. Our product is inspired by internal tooling seen at industry leaders, enabling businesses to offer "Stripe-level" SDKs (client libraries) and Docs for their REST APIs. We are seeking an ambitious Frontend Deployed Engineer to partner directly with our fast-growing tech customers, helping us scale the company from $1M to $10M ARR.

This is a high-impact role at the critical intersection of engineering and customer success, ideal for individuals with entrepreneurial goals. You'll be the primary technical face to our customers, driving both product solutions and our strategic roadmap.

In this role, you will:

Mercier Consultancy MD is looking for a talented Czech Speaking Solutions Consultant willing to relocate to our stunning office in Sofia, Bulgaria, with fully paid relocation costs for the right candidate! This is a fantastic opportunity for individuals who are passionate about technology and customer success. In this role, you will work with clients to understand their unique challenges and provide tailored solutions that will help enhance their business performance.

Key Responsibilities

• Interact with clients to gather requirements and gain insights into their business goals.
• Design and propose customized solutions that effectively resolve client challenges.
• Serve as a trusted advisor, providing expert advice to improve client satisfaction and engagement.
• Collaborate with internal teams to ensure a smooth implementation of solutions and ongoing support.
• Conduct training to empower clients in the effective use of our products and services.
• Stay updated on industry trends and emerging technologies to offer informed consultations.

Requirements

Do you want the challenge — and the reward — of building your own book of business?

At Keycafe, we’re looking for an Account Executive who thrives on creating new opportunities, closing deals, and owning an entire territory or industry segment. This isn’t account management or order processing — it’s a chance to be entrepreneurial inside a growing SaaS/IoT company and essentially build a business line of your own.

What You’ll Do

• Own a market — you will be focused on a specific industry based on your prior experience, and you’ll be responsible for growing it as if it were your own business.
• Run high-impact demos that clearly show prospects how our SmartBox product solves their operational challenges.
• Drive the full sales cycle: prospecting, outreach, demos, negotiation, and close.
• Experiment and adapt — try new outreach methods, refine your pitch, and find creative ways to break through.
• Collaborate across teams to ensure smooth handoffs and long-term customer success.

Why Join Keycafe

At Zyte, we eat data for breakfast and you can eat your breakfast anywhere and work for Zyte. Founded in 2010, we are a globally distributed team of over 250 Zytans working from over 28 countries who are on a mission to enable our customers to extract the data they need to continue to innovate and grow their businesses. We believe that all businesses deserve a smooth pathway to data

For more than a decade, Zyte has led the way in building powerful, easy-to-use tools to collect, format, and deliver web data, quickly, dependably, and at scale. And today, the data we extract helps thousands of organizations make smarter business decisions, secure competitive advantage, and drive sustainable growth. Today, over 3,000 companies and 1 million developers rely on our tools and services to get the data they need from the web.

We are looking for an Account Manager to come and join our team, you will work closely with internal functions (Finance, Project Management, Legal, Professional Services) to execute account retention and growth strategies for Zyte’s strategic accounts.  

Customer satisfaction, business retention, and portfolio growth are the key drivers of success for this position. 

Requirements

Roles & Responsibilities:

Do you want the challenge — and the reward — of building your own book of business?

At Keycafe, we’re looking for an Account Executive who thrives on creating new opportunities, closing deals, and owning an entire territory or industry segment. This isn’t account management or order processing — it’s a chance to be entrepreneurial inside a growing SaaS/IoT company and essentially build a business of your own.

What You’ll Do

• Own a market — you will be focused on the German market, and you’ll be responsible for growing our top segments as if it were your own business.
• Run high-impact demos that clearly show prospects how our SmartBox product solves their operational challenges.
• Drive the full sales cycle: prospecting, outreach, demos, negotiation, and close.
• Experiment and adapt — try new outreach methods, refine your pitch, and find creative ways to break through.
• Collaborate across teams to ensure smooth handoffs and long-term customer success.

Why Join Keycafe

Do you want the challenge — and the reward — of building your own book of business?

At Keycafe, we’re looking for an Account Executive who thrives on creating new opportunities, closing deals, and owning an entire territory or industry segment. This isn’t account management or order processing — it’s a chance to be entrepreneurial inside a growing SaaS/IoT company and essentially build a business line of your own.

What You’ll Do

• Own a market — you will be focused on a specific industry based on your prior experience, and you’ll be responsible for growing it as if it were your own business.
• Run high-impact demos that clearly show prospects how our SmartBox product solves their operational challenges.
• Drive the full sales cycle: prospecting, outreach, demos, negotiation, and close.
• Experiment and adapt — try new outreach methods, refine your pitch, and find creative ways to break through.
• Collaborate across teams to ensure smooth handoffs and long-term customer success.

Why Join Keycafe

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Success Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstandingsupport as a trusted advisor for customers via emails, chats, social media, and video calls
• Assist and onboard new customers
• Develop digital marketing strategies 
• Provide weekly, bi-monthly, or monthly strategic guidance to customers
• Ensure smooth customer engagement through proactive outreach
• Offer best practices on product usage and marketing strategies
• Keep customers updated on product releases and new features
• Identify and escalate issues to the appropriate teams 

What you need to succeed in this role:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Success Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstandingsupport as a trusted advisor for customers via emails, chats, social media, and video calls
• Assist and onboard new customers
• Develop digital marketing strategies 
• Provide weekly, bi-monthly, or monthly strategic guidance to customers
• Ensure smooth customer engagement through proactive outreach
• Offer best practices on product usage and marketing strategies
• Keep customers updated on product releases and new features
• Identify and escalate issues to the appropriate teams 

What you need to succeed in this role: