Join Our Team!

Are you fluent in German and looking for an exciting opportunity to work remotely from Greece? At Mercier Consultancy MD, we are eager to recruit a dedicated and passionate German Speaking Customer Representative.

This role comes with the fantastic advantage of paid relocation to Greece, allowing you to thrive in a beautiful environment while contributing to our commitment to outstanding customer service.

Your Role:

• Provide exceptional customer support to German-speaking clients, ensuring their inquiries are handled with care and professionalism.
• Communicate effectively through various channels, including phone, email, and chat.
• Become familiar with our client systems to deliver high-quality service.
• Collaborate with your team to ensure the efficient resolution of customer issues.

Requirements

• Fluency in German (both written and spoken) is essential for effective communication with clients.
• Strong interpersonal and communication skills focused on customer satisfaction.
• Eagerness to learn and adapt to new technologies suited for remote work.
• Self-motivated, proactive, and capable of flourishing in a fast-paced environment.
• Open to relocating to Greece for this wonderful opportunity!

Benefits

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Dutch Speaking Customer Service Representatives for an appliance manufacturer. This remote position, based in Greece, is perfect for individuals who are enthusiastic about home appliances and delivering exceptional customer service. You will play a key role in assisting customers in Dutch, helping them with their inquiries related to appliance products and services.

Key Responsibilities

• Respond to customer inquiries regarding appliance products, warranties, and repairs via phone, email, and chat in Dutch.
• Provide detailed product information and assist customers in troubleshooting issues with their appliances.
• Help customers place orders, process returns, and schedule repairs as needed.
• Document all customer interactions accurately in our CRM system to ensure seamless follow-up.
• Collaborate with technical support teams to resolve complex product issues efficiently.
• Stay informed about product features, updates, and industry trends to enhance customer service.

Requirements

Mercier Consultancy MD is thrilled to offer exciting Danish Speaking job opportunities in Sofia, Bulgaria, with a fully paid relocation package! We are seeking motivated individuals with excellent Danish language skills to join our dynamic team. This role provides a unique chance to immerse yourself in a vibrant work culture while building a rewarding career.

Key Responsibilities

• Respond to Danish-speaking clients’ inquiries via phone, email, and live chat, offering exceptional support and assistance.
• Engage with customers to understand their needs and provide tailored solutions to enhance their experience.
• Document all customer interactions meticulously in our CRM system, ensuring continuous improvement and support.
• Collaborate with internal teams to resolve customer issues and ensure a seamless experience from start to finish.
• Stay up-to-date with product offerings, services, and industry trends to provide informed support to clients.
• Contribute to team goals and actively participate in training programs and workshops for skill enhancement.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Swedish Speaking Customer Service Representatives at Booking.com, with the flexibility to work remotely from Greece. This role is perfect for individuals who are passionate about travel and are dedicated to providing outstanding customer service. As a customer service representative, you will assist clients with their bookings, inquiries, and issues, all while communicating in Swedish.

Key Responsibilities

• Manage customer inquiries related to travel bookings, accommodations, and other services via phone, email, and live chat in Swedish.
• Provide detailed information about bookings, payment options, and cancellation policies.
• Assist customers with modifying or canceling their reservations as needed.
• Resolve customer complaints and issues in a timely and professional manner.
• Document all customer interactions accurately in the CRM system for record-keeping.
• Work closely with internal teams to ensure seamless resolution of customer issues.
• Stay updated on promotions, system updates, and travel trends to enhance customer interactions.

Requirements

Mercier Consultancy MD is excited to offer a remarkable opportunity for a Slovak Speaking Solutions Consultant to join our team in Sofia, Bulgaria, with fully paid relocation! In this pivotal role, you will leverage your expertise to connect with clients, understand their specific business needs, and deliver tailored solutions that drive operational success. If you are a results-driven consultant with a passion for helping clients thrive, this position is perfect for you!

Key Responsibilities

• Engage with clients to assess their individual business challenges and gather detailed requirements through comprehensive consultations.
• Develop and propose customized solutions that effectively address client needs while highlighting the benefits of our offerings.
• Serve as a primary point of contact between clients and internal teams to ensure smooth project implementations.
• Provide comprehensive training and ongoing support to clients, ensuring they maximize the value of our solutions.
• Stay informed about industry trends and technological advancements to offer clients valuable insights and recommendations.
• Document feedback and experiences to contribute to the continuous improvement of our service offerings.

Requirements

Mercier Consultancy MD is delighted to offer Slovak Speaking Jobs in vibrant Sofia, Bulgaria, with a fully paid relocation package! We are seeking enthusiastic individuals who are fluent in Slovak and eager to embark on an exciting career adventure. This position is ideal for those looking to immerse themselves in a new culture while contributing to our dynamic team.

Key Responsibilities

• Engage with Slovak-speaking customers via various communication channels, providing exceptional service and support.
• Assist customers with inquiries, issues, and product information, ensuring a positive customer experience.
• Document all interactions and feedback accurately in our CRM system for continuous improvement.
• Collaborate with team members across departments to deliver effective solutions to customer queries.
• Participate in training and professional development programs to enhance service delivery and product knowledge.
• Stay updated on industry trends and company offerings to provide informed assistance to clients.

Requirements

Mercier Consultancy MD is thrilled to offer a remote opportunity for Romanian Speaking Customer Service Representatives to work with Booking.com while residing in Greece. This position is perfect for individuals who enjoy providing exceptional customer support in the travel and hospitality sector. As a representative, you will assist customers in Romanian, ensuring they have a seamless experience while booking their accommodations and managing their travel plans.

Key Responsibilities

• Handle customer inquiries related to bookings, cancellations, and accommodations via phone, email, and chat in Romanian.
• Provide information on property details, availability, and travel-related services.
• Assist customers with resolving issues related to their bookings and provide timely solutions.
• Maintain accurate records of customer interactions and manage follow-ups as needed.
• Collaborate with other team members to enhance customer satisfaction and service delivery.
• Stay updated on promotions, offers, and changes in the travel industry to provide accurate assistance.

Requirements

Mercier Consultancy MD is excited to offer a fantastic opportunity for a Polish Speaking Player Support Specialist based in Sofia, Bulgaria, with the added benefit of a welcome bonus! This role is perfect for those who are passionate about gaming and enjoy providing exceptional support to players. As a key part of our team, you will assist Polish-speaking players with their inquiries, ensuring they have a positive and engaging gaming experience.

Key Responsibilities

• Provide outstanding player support in Polish through multiple channels, including email and chat.
• Assist players with questions related to account management, game features, and technical issues.
• Efficiently resolve player concerns to enhance overall satisfaction and retention.
• Document player interactions thoroughly to support continuous improvement in services.
• Collaborate with other departments to convey player feedback and insights for service enhancements.
• Stay updated on game developments and trends to provide informed support to players.

Requirements

Mercier Consultancy MD is excited to present a fantastic opportunity for a Polish Speaking Player Support Specialist for Riot Games, based in Sofia, Bulgaria. This is a great chance for individuals who are passionate about gaming and eager to help fellow players enhance their gaming experience. In this role, you will provide top-tier support to Polish-speaking players, addressing their various inquiries and ensuring they receive the best assistance possible.

Key Responsibilities

• Deliver high-quality support to Polish-speaking players through multiple communication channels, including ticketing systems and live chat.
• Assist players with inquiries related to game mechanics, account management, and technical issues.
• Resolve player concerns efficiently to enhance satisfaction and loyalty.
• Maintain accurate documentation of player interactions and feedback to support continuous improvement.
• Collaborate with game developers and community teams to relay player insights and concerns.
• Stay informed about new game features, updates, and best practices in customer support.

Requirements

Join Mercier Consultancy MD and embark on an exciting career opportunity with our Polish Speaking Jobs based in Sofia, Bulgaria! We offer a fully paid relocation package to help you transition smoothly to your new role in a vibrant and culturally rich environment. We are looking for enthusiastic individuals fluent in Polish who are eager to make a difference in customer service.

Key Responsibilities

• Manage customer interactions in Polish, providing seamless support and assistance through various channels.
• Address customer inquiries, troubleshoot issues, and ensure high levels of satisfaction.
• Document customer interactions accurately in our CRM system and follow up on any outstanding issues.
• Collaborate with other departments to ensure comprehensive customer support and service delivery.
• Stay updated on product knowledge and company policies, enabling you to provide informed advice to customers.
• Contribute to a positive team environment and assist in enhancing customer experience strategies.

Requirements