customer satisfaction

Portuguese Speaking Customer Service for Tobacco Company in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an exciting opportunity for Portuguese Speaking Customer Service Representatives for a leading tobacco company in Greece. This position is perfect for dynamic individuals passionate about customer service and committed to helping clients navigate their inquiries regarding tobacco products and services in Portuguese.


Key Responsibilities

  • Manage customer inquiries related to tobacco products and services via phone, email, and chat in Portuguese.
  • Provide information on product features, availability, and promotions, ensuring compliance with local regulations.
  • Assist customers in understanding the company's offerings and navigating any service-related issues.
  • Resolve customer complaints and issues effectively and professionally.
  • Accurately document customer interactions and maintain records in the CRM system.
  • Collaborate with internal teams to enhance product knowledge and customer satisfaction.
  • Stay updated on industry trends and regulations affecting tobacco products to provide accurate information.

Requirements

Job Skills

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Portuguese Speaking Customer Service for Tobacco Company in Athens, Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Portuguese Speaking Customer Service Representatives for a leading tobacco company, based in Athens, Greece. If you are passionate about providing outstanding customer service and enjoy working in a dynamic environment, this position is for you! In this role, you will assist customers with their inquiries and concerns regarding tobacco products, all while communicating in Portuguese.


Key Responsibilities

  • Manage customer inquiries related to tobacco products, brands, and services via phone, email, and live chat in Portuguese.
  • Provide accurate information on product availability, promotions, and company policies.
  • Assist customers with order management and resolve any issues connected to their purchases.
  • Document customer interactions thoroughly in the CRM system to ensure effective follow-up
  • Collaborate with internal teams to address service challenges and enhance customer satisfaction.
  • Stay updated on industry trends and product innovations to provide knowledgeable assistance.

Requirements

Job Skills

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Polish Speaking Customer Service for Consumer Electronics Company in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an exciting opportunity for Polish Speaking Customer Service Representatives for a prominent Consumer Electronics Company based in Greece. This role is perfect for individuals who are passionate about technology and dedicated to providing exceptional customer service. You will assist Polish-speaking customers with their inquiries related to a wide array of consumer electronics, ensuring they have a positive experience.


Key Responsibilities

  • Respond to customer inquiries regarding consumer electronics products, troubleshooting, and services via phone, email, and live chat in Polish.
  • Provide assistance with product features, specifications, and usage instructions.
  • Help customers resolve issues related to their purchases, including warranty inquiries and service appointments.
  • Document customer interactions accurately in the CRM system.
  • Work closely with technical support and sales teams to ensure customer satisfaction.
  • Stay informed about current products, industry trends, and promotions to deliver accurate information.

Requirements

Job Skills

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Italian Speaking Customer Service for Tech Company in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an exciting opportunity for Italian Speaking Customer Service Representatives for a leading tech company based in Greece. This role is perfect for individuals who are passionate about technology and dedicated to delivering top-notch customer support. As a key member of our team, you will assist customers in navigating their tech-related inquiries, providing assistance in Italian.


Key Responsibilities

  • Manage customer inquiries related to tech products and services via phone, email, and chat in Italian.
  • Provide accurate information on product features, specifications, and user troubleshooting.
  • Assist customers with technical issues, helping them to resolve their problems efficiently.
  • Document customer interactions effectively and maintain records in our CRM system.
  • Collaborate with technical support teams to address customer complaints and provide solutions.
  • Stay informed about the latest technology trends and product updates to enhance the customer experience.

Requirements

Job Skills

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Italian Speaking Customer Service for Imaging Technology Company in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce a vacancy for Italian Speaking Customer Service Representatives for an Imaging Technology Company located in Greece. This position is perfect for individuals passionate about technology and dedicated to delivering excellent customer support. In this role, you will engage with clients in Italian, assisting them with inquiries related to imaging products and ensuring they receive outstanding service.


Key Responsibilities

  • Handle customer inquiries related to imaging technology products and services via phone, email, and live chat in Italian.
  • Provide detailed information about product specifications, usage, and troubleshooting.
  • Assist customers with order placement, modifications, and technical issues.
  • Resolve customer complaints effectively and courteously to ensure satisfaction.
  • Document all customer interactions accurately in the CRM system for future reference.
  • Collaborate with technical support and operational teams to address customer needs swiftly.
  • Stay updated on industry trends and product developments to enhance the customer experience.

Requirements

Job Skills

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Italian Speaking Customer Service for Consumer Electronics Company in Greece

posted by: spj_bot

Mercier Consultancy MD is pleased to announce a position for Italian Speaking Customer Service Representatives for a leading Consumer Electronics Company in Greece. This role is ideal for individuals who are enthusiastic about technology and enjoy providing exceptional customer support. As a customer service representative, you will assist customers in Italian, addressing their inquiries and helping them navigate the world of consumer electronics.


Key Responsibilities

  • Handle customer inquiries related to consumer electronics products, including features, specifications, and troubleshooting via phone, email, and chat in Italian.
  • Assist customers with order placement, tracking, and modifications to their accounts.
  • Provide technical support and guidance on product usage and setup.
  • Resolve customer complaints and issues efficiently, ensuring high levels of satisfaction.
  • Accurately document all interactions and customer requests in the CRM system.
  • Collaborate with sales and technical teams to provide comprehensive support to customers.
  • Stay informed about current products, promotions, and emerging technologies to enhance customer interactions.

Requirements

Job Skills

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French Speaking Customer Service for Automotive Company - Remote in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an opening for French Speaking Customer Service Representatives for an Automotive Company, with the flexibility to work remotely from Greece. This position is perfect for individuals who have a passion for the automotive industry and are adept at providing exceptional customer support. As a customer service representative, you will assist clients in French, helping them navigate inquiries related to automotive products and services.


Key Responsibilities

  • Handle customer inquiries regarding automotive products, service scheduling, warranties, and technical support via phone, email, and chat in French.
  • Provide detailed information about vehicle features, specifications, and available options.
  • Assist customers with order tracking, account management, and resolving concerns.
  • Document customer interactions accurately in the CRM system, ensuring quality service and follow-up.
  • Collaborate with technical support and sales teams to deliver comprehensive solutions to customer inquiries.
  • Stay informed about the latest automotive trends and company offerings to effectively assist customers.

Requirements

Job Skills

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Dutch Speaking Sales Agent - Relocation to Sofia

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an opening for a Dutch Speaking Sales Agent ready to relocate to the beautiful city of Sofia, Bulgaria. In this exciting role, you will be part of a dedicated team enhancing our outreach and engagement with Dutch-speaking clients across various sectors. This position offers a unique opportunity to grow your sales career in an inspiring environment while enjoying the vibrant culture and lifestyle Sofia has to offer.


Responsibilities

  • Engage and connect with potential clients in the Dutch market, utilizing effective sales techniques including cold calls and email campaigns.
  • Foster strong relationships with existing customers and provide personalized service and solutions to their needs.
  • Deliver compelling product presentations and demonstrations that highlight the benefits of our services.
  • Manage all aspects of the sales cycle from lead generation through to closing sales, ensuring customer satisfaction throughout.
  • Collaborate closely with marketing and customer support teams to align efforts and maximize client engagement.
  • Aim to exceed personal and team sales targets while contributing to overall company growth.

Requirements

Job Skills

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Dutch Speaking Sales Agent - Relocation to Sofia

posted by: spj_bot

Mercier Consultancy MD is excited to provide an opportunity for a Dutch Speaking Sales Agent, with a paid relocation to the vibrant city of Sofia, Bulgaria. This role is perfect for enthusiastic sales professionals who are ready to take their careers to the next level by joining a dynamic team that focuses on delivering exceptional service and solutions to our Dutch-speaking clients.


Responsibilities

  • Identify and engage potential clients in the Dutch-speaking market through various sales techniques, including cold calling, networking, and email outreach.
  • Build and maintain strong relationships with clients, understanding their needs and providing tailored solutions that meet their requirements.
  • Conduct persuasive presentations and product demonstrations, effectively communicating the value of our offerings.
  • Manage the end-to-end sales process, from lead generation to closing deals, and ensure a smooth transition for clients.
  • Collaborate with the marketing and support teams to align strategies and enhance customer satisfaction.
  • Meet and exceed sales targets while contributing to team goals and initiatives.

Requirements

Job Skills

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Dutch Speaking Customer Support - Relocation to Sofia

posted by: spj_bot

Mercier Consultancy MD is thrilled to invite applications for the position of Dutch Speaking Customer Support Representative, offering a fantastic relocation package to Sofia, Bulgaria. This role is perfect for customer service enthusiasts looking to immerse themselves in a vibrant culture while providing top-notch support to our Dutch-speaking clients.


Key Responsibilities

  • Offer exceptional customer support to Dutch-speaking clients across various communication channels including phone, email, and chat.
  • Respond to inquiries regarding products, services, and company policies with accuracy and professionalism.
  • Proactively resolve customer complaints and issues, ensuring a high level of customer satisfaction.
  • Document all customer interactions thoroughly in our CRM system to aid continuous improvement.
  • Coordinate with different departments to enhance customer experience and address specific needs.
  • Stay updated on product knowledge and industry trends to provide informed assistance.

Requirements

Job Skills

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