Mercier Consultancy MD is thrilled to offer a remote opportunity for Romanian Speaking Customer Service Representatives to work with Booking.com while residing in Greece. This position is perfect for individuals who enjoy providing exceptional customer support in the travel and hospitality sector. As a representative, you will assist customers in Romanian, ensuring they have a seamless experience while booking their accommodations and managing their travel plans.

Key Responsibilities

• Handle customer inquiries related to bookings, cancellations, and accommodations via phone, email, and chat in Romanian.
• Provide information on property details, availability, and travel-related services.
• Assist customers with resolving issues related to their bookings and provide timely solutions.
• Maintain accurate records of customer interactions and manage follow-ups as needed.
• Collaborate with other team members to enhance customer satisfaction and service delivery.
• Stay updated on promotions, offers, and changes in the travel industry to provide accurate assistance.

Requirements

Mercier Consultancy MD is excited to offer a remarkable opportunity for a Portuguese Speaking Digital Sales Agent, complete with fully paid relocation to the enchanting destination of Greece. We are searching for enthusiastic and driven sales professionals who are fluent in Portuguese and possess a talent for digital sales. This position not only allows you to utilize your sales expertise but also invites you to experience and enjoy the rich culture and beauty of Greece.

Key Responsibilities

• Connect with potential clients in the Portuguese-speaking market through various digital channels, focusing on building strong B2B relationships.
• Evaluate client needs and deliver customized digital sales presentations that effectively showcase the benefits of our digital solutions.
• Oversee the complete sales journey from lead generation to closing, ensuring exceptional customer satisfaction at each stage.
• Collaborate with the marketing team to devise and execute effective strategies for attracting and converting leads.
• Stay current with industry trends and competitor dynamics to identify new sales opportunities and enhance service delivery.
• Collect and relay client feedback to the product team to contribute to the continuous improvement of our offerings.
• Work towards meeting and exceeding sales goals while fostering a positive team atmosphere.

Requirements

Mercier Consultancy MD is thrilled to announce a unique opportunity for Italian Speaking Customer Service Representatives who are ready to relocate and work in Greece! We offer a fully paid relocation package to ensure your transition is smooth and hassle-free. This role is perfect for individuals with a passion for customer service and a desire to experience living in a vibrant and culturally rich country like Greece.

Key Responsibilities

• Provide exceptional customer support to clients in Italian, addressing inquiries via phone, email, and chat.
• Assist customers with their questions related to products and services, ensuring high-quality service and satisfaction.
• Resolve customer complaints and issues promptly and effectively while maintaining a positive attitude.
• Document customer interactions accurately in the CRM system for future reference.
• Collaborate with team members and other departments to enhance customer experience and improve service delivery.
• Stay up-to-date with company products, services, and industry trends to provide informed and accurate assistance.

Requirements

Mercier Consultancy MD is thrilled to offer a unique opportunity for Italian Speaking Customer Service Representatives looking to work in Greece. This position comes with a fully paid relocation package, making it an exciting chance to immerse yourself in a new culture while providing exceptional customer service. As a representative, you will assist Italian-speaking customers, ensuring they receive top-notch support and service.

Key Responsibilities

• Manage inquiries from Italian-speaking customers across various channels including phone, email, and chat.
• Provide information about products and services while assisting customers with their queries and concerns.
• Resolve issues effectively and promptly, ensuring a satisfactory customer experience.
• Document customer interactions accurately in the CRM system for future reference.
• Work collaboratively with other team members to enhance customer satisfaction and support.
• Stay informed about company offerings and industry trends to provide accurate assistance.

Requirements

Mercier Consultancy MD is proud to announce an exciting opportunity for a German Speaking Digital Sales Agent with the benefit of fully paid relocation to beautiful Greece. We are looking for passionate individuals who excel in sales and are fluent in German to help promote our digital solutions to a diverse range of clients. This role offers a unique chance to work in a vibrant environment while harnessing your sales skills to drive growth.

Key Responsibilities

• Engage potential clients in the German-speaking market via various digital channels, focusing on building strong B2B relationships.
• Understand client needs and deliver tailored digital sales presentations that highlight how our services can benefit their businesses.
• Manage the entire sales process, from lead generation to closing sales, ensuring high levels of customer satisfaction.
• Collaborate with our marketing team to develop effective strategies for reaching and converting leads.
• Monitor industry trends and competitor activities to identify opportunities for growth and improvement.
• Provide feedback and insights to the product team to enhance our digital service offerings based on client experiences.
• Achieve and exceed sales targets while actively contributing to team goals.

Requirements

Mercier Consultancy MD is excited to offer a unique opportunity for a French Speaking Digital Sales Agent, complete with fully paid relocation to the beautiful country of Greece. We are seeking motivated and talented sales professionals who are fluent in French and have a strong passion for digital sales. This position provides a rewarding environment where you can develop your skills while enjoying the vibrant culture of Greece.

Key Responsibilities

• Engage potential clients in the French-speaking market through various digital communication channels, focusing on building lasting B2B relationships.
• Assess client requirements and deliver customized digital sales presentations that highlight the advantages of our services.
• Manage the entire sales cycle, from lead generation to closing deals, ensuring high customer satisfaction at every step.
• Collabate with marketing teams to develop effective outreach strategies that attract and convert leads.
• Stay informed about market trends and competitor strategies to identify new sales opportunities.
• Provide valuable feedback to the product teams based on client interactions to enhance service offerings.
• Aim to meet and exceed sales targets while actively contributing to a positive team environment.

Requirements

Mercier Consultancy MD is on the lookout for a passionate Dutch Support Agent to join our dynamic team, dedicated to our online travel platform. This remote position allows you to work from Greece, offering a fantastic opportunity for those enthusiastic about travel and providing excellent customer service. In this role, you will be at the forefront of assisting our Dutch-speaking customers, ensuring they enjoy a smooth and hassle-free experience with our services.

Key Responsibilities

• Deliver outstanding customer support to Dutch-speaking clients through phone, email, and live chat channels.
• Help customers with inquiries related to their bookings, travel plans, and our platform's services.
• Efficiently handle and resolve customer complaints to enhance satisfaction.
• Record customer interactions and any issues in our CRM system for effective tracking and resolution.
• Collaborate with other teams to address and escalate complex issues when necessary.
• Keep abreast of travel regulations, promotions, and platform updates to provide accurate information to clients.

Requirements

Mercier Consultancy MD is thrilled to offer exciting Dutch Speaking job opportunities in Sofia, Bulgaria, complete with a fully paid relocation package. This is an exceptional chance for individuals who are fluent in Dutch and looking to advance their careers in a vibrant city rich in culture and opportunity. Join us in providing top-notch service and support while experiencing the stunning landscapes and lively atmosphere of Sofia.

Key Responsibilities

• Engage with Dutch-speaking clients across various service channels, ensuring their inquiries and concerns are addressed promptly and professionally.
• Provide product information, assistance, and solutions tailored to client needs through phone, email, and live chat.
• Document all client interactions accurately in our CRM system to maintain high-quality service standards.
• Collaborate with team members to optimize processes, enhance service delivery, and improve customer satisfaction.
• Stay informed about the latest product offerings and industry trends to provide knowledgeable support to clients.
• Deliver ongoing feedback to management regarding customer insights and service improvements.

Requirements

We are OB Streem, a leading end-to-end logistics provider delivering intelligent and innovative solutions in Southeast Europe. Our rich heritage stems from decades of expertise with ORBIT (Orphee Beinoglou International Transports) and Makios Logistics drives our forward-thinking approach in providing excellence in service.

We believe every journey begins with a commitment—to our clients and our team. With a deep-rooted passion and a drive to redefine industry standards, we strive to create seamless logistics solutions that empower businesses and individuals alike. Our mission is to navigate the complexities and challenges of global logistics, ensuring flexibility, reliability, efficiency, and an unwavering focus on customer satisfaction.

As part of the OB Streem family, you will contribute to maintaining a legacy of excellence while being empowered to innovate, collaborate, and make a meaningful impact every day. If you share our vision of transforming logistics into an experience of trust and reliability, we invite you to embark on this exciting journey with us.

We are looking for a Compliance Manager to join our Quality & Excellence Department in our offices located in Aspropyrgos.

Join Our Team!

Are you fluent in Swedish and looking for an exciting opportunity to work remotely from Greece? At Mercier Consultancy MD, we are in search of a dedicated and enthusiastic Swedish Speaking Customer Representative.

This role offers the fantastic benefit of paid relocation to Greece, allowing you to enjoy a beautiful lifestyle while making a significant impact in our customer service team.

Your Role:

• Provide exceptional customer support to Swedish-speaking clients, addressing inquiries with professionalism and care.
• Communicate effectively through various channels, including phone, email, and chat.
• Become familiar with our client systems to ensure high-quality service delivery.
• Collaborate with your team to ensure timely resolution of customer issues.

Requirements

• Fluency in Swedish (both written and spoken) is required for effective communication with clients.
• Strong interpersonal and communication skills focused on customer satisfaction.
• Willingness to learn and adapt to new technologies suitable for remote work.
• Self-motivated, proactive, and able to thrive in a fast-paced environment.
• Open to relocating to Greece for this wonderful opportunity!

Benefits