Mercier Consultancy MD offers an amazing opportunity for Dutch Speaking Customer Service Representatives for Eneco, with a competitive salary of 1657 Euro per month, all while working remotely from the beautiful landscapes of Greece! This role provides a fantastic work-life balance and the chance to join a prominent energy company.

Why Join Mercier Consultancy MD?

We value our employees and strive to create a conducive work environment that encourages professional growth and customer satisfaction. Join our dedicated team and make a positive impact on your clients' experiences.

Key Responsibilities

• Provide exceptional support to Dutch-speaking customers via phone, email, and chat, maintaining a professional and friendly demeanor.
• Assist customers with inquiries regarding Eneco's services and products, offering clear and accurate information.
• Swiftly address and resolve customer issues and complaints to ensure satisfaction.
• Accurately document all customer interactions and follow up on inquiries to ensure complete resolutions.
• Collaborate with team members and departments to enhance overall service quality.
• Stay updated on Eneco’s offerings and relevant industry trends to provide knowledgeable assistance.

Requirements

Join Mercier Consultancy MD and take advantage of an exciting opportunity for Danish Speaking professionals looking for an adventure in Bulgaria! We are offering fully paid relocation packages for qualified candidates who are eager to advance their careers while experiencing a new culture and lifestyle.

In this role, you will leverage your language skills to provide exceptional customer support and service to our clients, helping them navigate products and address any inquiries they may have. You will enjoy a supportive work environment that values your contributions and offers opportunities for professional growth.

Key Responsibilities

• Provide outstanding customer support in Danish through various communication channels: phone, email, and chat.
• Assist customers with inquiries regarding services, products, and account management.
• Document interactions meticulously in our CRM system to maintain accurate client records.
• Resolve customer complaints and issues efficiently, ensuring a high level of customer satisfaction.
• Collaborate with internal teams to drive seamless service delivery and continuous improvement.
• Participate in training programs to enhance product knowledge and service excellence.

Requirements

Mercier Consultancy MD is thrilled to announce exciting job opportunities for Czech Speaking professionals to join our team in Sofia, Bulgaria, complete with a fully paid relocation package. This is a fantastic chance for individuals seeking a vibrant work environment and wishing to immerse themselves in a new culture while advancing their careers.

Key Responsibilities

• Engage with clients and customers in Czech, providing assistance and support across various platforms.
• Handle inquiries and resolve issues promptly and professionally to ensure customer satisfaction.
• Collaborate with team members to streamline processes and improve customer experience.
• Document all interactions accurately in our systems to maintain comprehensive records.
• Conduct follow-ups as necessary to ensure the resolution of customer inquiries.
• Participate in training and development programs to enhance skills and product knowledge.

Requirements

HSO are a leading Microsoft Dynamics Gold partner who were founded in 1987 specialising in sectors such as Retail, Rental, Manufacturing, Professional Services and Local Government. With a head count of over 280 employees in the UK, winning multiple awards such as 2020 Microsoft Partner of the Year, Best Tech company 2021 and Top 3 Large Companies to work for 2021, our reputation in the Dynamics Market is higher than ever. Prioritizing customer satisfaction, our expertise and pragmatic approach to each customer’s business needs enable us to provide a 100% reference-able solution, supported by award-winning 24-hour support. Our recruitment moto has always been – ‘We don’t want good people to just join us, we want them to stay with us’. Ensuring our employees are challenged, supported, and engaged in our wider family is key to our continued success – we have a designated Learning and Development Team who are continuously offering the best training on the market, combined with an Engagement Team who are creative in ways we can have social activities virtually. From online chess tournaments to coffee mornings, to Netflix and book clubs, virtual singing classes, online yoga – the list is endless!

Requirements

Microsoft Power Platform Technical Consultant

(Power Apps – Power Automate – Power Pages)

Mercier Consultancy MD is seeking a dedicated Polish Speaking Customer Services Solutions Consultant to join our exceptional team. In this role, you will be instrumental in providing outstanding client support, addressing inquiries, and designing custom solutions to enhance customer satisfaction. If you are passionate about delivering top-notch service and have excellent communication skills, we want to hear from you!

Key Responsibilities

• Serve as the primary contact for Polish-speaking clients, addressing their needs and responding to inquiries promptly.
• Identify client challenges and propose tailored solutions to improve their overall service experience.
• Provide necessary training and support to clients, enabling them to maximize our service offerings.
• Collaborate with cross-functional teams to ensure successful implementation of service solutions.
• Evaluate client feedback and satisfaction, ensuring that any issues are proactively resolved.
• Keep abreast of product developments and industry trends to provide informed support to clients.

Requirements

Mercier Consultancy MD is delighted to offer an incredible opportunity for a Hungarian Speaking Player Support Specialist for Riot Games. This role is designed for those who are not only passionate about gaming but also excel in providing exceptional player support. As a key member of our team, you will assist Hungarian-speaking players with their queries, ensuring they have an enjoyable gaming experience with Riot's titles.

Key Responsibilities

• Provide dedicated support to Hungarian-speaking players through various communication channels.
• Assist players with inquiries regarding game features, technical issues, and account management.
• Resolve player issues efficiently to maintain a high level of satisfaction and engagement.
• Document interactions accurately to help identify trends and improve support services.
• Collaborate with development and community teams to relay valuable player insights and feedback.
• Stay updated on game developments, events, and industry trends to provide informed support.

Requirements

Mercier Consultancy MD is pleased to present an exciting opportunity for a Dutch/Flemish Speaking Agent for Proximus, allowing you to work remotely from the beautiful country of Greece. In this role, you will play a key part in delivering outstanding customer service to Dutch-speaking clients, helping them navigate Proximus' product offerings and support.

Responsibilities

• Provide exceptional customer service to Dutch/Flemish-speaking clients via phone, email, and chat, addressing inquiries and providing appropriate solutions.
• Assist customers with account management, troubleshooting, and any technical issues they may face with Proximus services.
• Keep up to date with Proximus' latest products, services, and promotions to provide accurate information.
• Document customer interactions and maintain accurate records in the CRM system for quality assurance.
• Collaborate with colleagues and other departments to ensure a seamless customer experience and resolve escalated issues efficiently.
• Contribute to ongoing improvements in customer service strategies and processes.

Requirements

We are OB Streem, a leading end-to-end logistics provider delivering intelligent and innovative solutions in Southeast Europe. Our rich heritage stems from decades of expertise with ORBIT (Orphee Beinoglou International Transports) and Makios Logistics and drives our forward-thinking approach in providing excellence in service.

We believe every journey begins with a commitment—to our clients and our team. With a deep-rooted passion and a drive to redefine industry standards, we strive to create seamless logistics solutions that empower businesses and individuals alike. Our mission is to navigate the complexities and challenges of global logistics, ensuring flexibility, reliability, efficiency, and an unwavering focus on customer satisfaction.

As part of the OB Streem family, you will be contributing to maintain a legacy of excellence while being empowered to innovate, collaborate, and make a meaningful impact every day. If you share our vision of transforming logistics into an experience of trust and reliability, we invite you to embark on this exciting journey with us.

We are actively seeking a Talent Acquisition Specialist to join our Talent Acquisition team in Marousi.

We are seeking a highly experienced and driven Enterprise Solution Sales Executive with a proven track record in solution selling within complex enterprise environments. This role is focused on driving strategic sales of Microsoft Dynamics 365 solutions across targeted industries, including manufacturing, retail, financial services, and professional services.

The ideal candidate will be a consultative seller who understands industry challenges and can position Dynamics 365 as a transformative platform for business growth and operational efficiency.

Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish remote engineering hubs and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces and content focused on creating impact and growth across the different interactions. 

Robusta is a tech agency working with a diverse client base across different sectors & industries on implementing digital transformation programs. Engagements are typically focused on digitization of existing operations & processes and/or activation of digital customer engagement channels. With a team of 100+ tech and market consultants, robusta maintains an impactful footprint across EMEA and engages with its clients through its two key operations hubs in Egypt and Germany. You will be working with our partner Hyperone.

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